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Added 8 mins ago
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Manager I, Account Management, Eats SMB
Uber
Toronto, ON
- Full-time
This role is about more than just hitting a quota; it is about building long-term partnerships in a fast-changing environment. You will need to balance empathy for your team and partners…
Added 8 mins ago
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Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…in refining operational practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which…
Added 8 mins ago
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Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
…in refining operational practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which…
Added 8 mins ago
D
Senior Manager- Clean Economy
Deloitte
Saint John, NB
- Full-time
…in refining operational practices, delivery approaches, and building of our team. As a senior member of the team you will apply your skills and knowledge to lead client engagements which…
Added 8 mins ago
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Automation Engineer
Cytiva
Burnaby, BC
- Full-time
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental…
Added 8 mins ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
…analytical thinking, and hands-on execution. You have experience building or evolving risk management frameworks and know how to translate complex risk principles into practical, scalable…
Added 8 mins ago
AE
Sr. Materials Innovation Manager – Advanced Concepts
Arc'teryx Equipment
North Vancouver, BC
- Full-time
…holistic approach to identifying future needs and tangible solutions across advanced materials, products, technologies, and experiences. We are a team of builders, problem solvers and…
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Assistant Store Manager
RONA
Montreal, QC · Pierrefonds, QC
- Full-time
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career…
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Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
Work closely with the Project Manager and site teams to coordinate BIM deliverables with overall project schedules and installation plans.
Added 8 mins ago
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Paid Social Manager
Publicis Media
Toronto, ON
- Full-time
Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted,…
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Senior Manager, Food Innovation Technology
KFC
Vaughan, ON
- Full-time
The Senior Food Innovation Technology Manager is the heart of our business and can balance the art and science of innovation, development, and food safety. They have passion for food and…
Added 8 mins ago
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Bilingual Recruiter- High Volume - English & French (1 Year Contract)
Brand Momentum
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
…across the country. Working closely with the Talent Acquisition Manager, you will be responsible for the entire recruitment lifecycle, from posting and sourcing candidates to conducting…
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Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
…people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel…
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Manager, Client Services
Ryan
Calgary, AB · Mississauga, ON
- Full-time
The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a…
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Workforce Planning & Employment Strategies Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the Manager of Workforce Planning and Employment, the Specialist provides advanced knowledge as a strategic partner and subject matter expert within the Human…
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T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
This role will report to an Engineering Manager, Product Group Technology Lead, or equivalent leader within EDMO.
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Manager, Engineering
TD
Toronto, ON
- Full-time
We are looking for an experienced Manager, Engineering to lead a team of technology professionals responsible for delivering and supporting business-critical applications and technology…
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Customer Experience Associate
TD
Kelowna, BC
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
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Customer Experience Associate
TD
Fort St. John, BC
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
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Personal Banking Associate
TD
Saskatoon, SK
- Full-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
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T
Personal Banker
TD
Olds, AB
- Full-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
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T
Customer Experience Associate
TD
AB
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
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Personal Banking Associate
TD
Lethbridge, AB
- Full-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 8 mins ago
BH
Junior Customer Success Manager
Bask Health
Remote, Canada
- Full-time
- Remote
We’re looking for a driven, resourceful, and people-oriented Junior Customer Success Manager to join our team. This role is ideal for someone early in their career who is eager to learn,…
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Senior Product Manager, Product Security
Litmus
Toronto, ON
- Full-time
Litmus is building the data foundation that powers industrial AI.

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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