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Added 13 mins ago
US
TSG Specialist
UPS Supply Chain Solutions
Richmond, BC · Surrey, BC
- Full-time
Shift/Hours: Monday- Friday 5:00 PM- 1:30 AM EST (flexibility required based on business need.)
Added 13 mins ago
AC
Specialist, Product Delivery - Temporary
Air Canada
Dorval, QC
- Full-time
…including New Distribution Capabilities (NDC), B2B and payment solutions, are delivered predictably and in alignment with strategic priorities. As a core member of the Product team, the…
Added 28 mins ago
S
Quality Systems Specialist
SCIEX
Vaughan, ON
- Full-time
Learn about the Danaher Business System which makes everything possible.
Added 28 mins ago
VA
Technical Sales Specialist
Vanko, Analytical & Instrumentation Specialists
Calgary, AB
- Full-time
…develop and support our industrial instrumentation and analytical solutions business throughout British…
Added 28 mins ago
OI
Client Operations Specialist
Orbis Investments
Burnaby, BC
- Full-time
Culture. We encourage intellectual curiosity and individualism as well as collaboration across different areas of the business. Employees' voices – whether quiet or loud – are heard.…
Added 28 mins ago
BF
Loan Operations Specialist
BridgePoint Financial
Toronto, ON
- Contract
…market since 2005, delivering innovative, value-added funding solutions with an unwavering commitment to client service. Built on a foundation of trust, we have established relationships…
Added 28 mins ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot Canada
Toronto, ON
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 28 mins ago
TH
spécialiste, Marchandisage
The Home Depot Canada
Toronto, ON
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 29 mins ago
TR
Renewal Specialist, Small Law
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
The Small Law (SLF) Renewal Specialist is responsible for increasing revenue, usage and market share in assigned territory in Canada, for WestLaw, Practical Law, TaxNetPro and CoCounsel.…
Added 43 mins ago
PC
Managing Consultant, GRS
People Corporation
Calgary, AB · AB - PC Calgary
- Full-time
The Managing Consultant will support business growth and client retention through their knowledge of group retirement solutions and their ability to build strong relationships. The Managing…
Added 43 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 43 mins ago
C
Client Engagement Associate - 30h - Côte-Saint-Luc
CIBC
Côte-Saint-Luc, QC · Kildare & Caldwell
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 58 mins ago
A
Security GRC Specialist
Aviso
Toronto, ON
- $105,000 to $125,000 CAD / year
- Full-time
We're looking to fill an opening with an experienced Security GRC Specialist to join our growing Security GRC team.
Added 59 mins ago
Territory Account Manager V
Insight Enterprises, Inc.
Montreal, QC
…obtenir des résultats extraordinaires. En tant qu'intégrateur de solutions du Fortune 500 avec une expertise approfondie dans le cloud, les données, l'IA, la cybersécurité et l'edge…
Added 1 hour ago
YM
Product Specialist, Outboard Motor & Marine Rigging Parts
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Yamaha Motor Corporation (“YMC”) is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world.…
Added 1 hour ago
AI
Senior Identity and Reliability Engneering Specialist - Ping Forgerock
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
SENIOR IDENTITY AND RELIABILITY ENGINEERING SPECIALIST – PING & FORGEROCK
Added 1 hour ago
S
Business Specialist
SCTelecom
Milton, ON
- Full-time
Role Description The Business Specialist is a full-time, hybrid role based in Milton, ON, with the flexibility to work both onsite and from home. In this role, the Business Specialist…
Added 1 hour ago
EA
Physician Engagement Specialist
Empathia AI
Canada
- Full-time
Empathia AI is one of the few AI scribe solutions approved for use in British Columbia hospitals. Founded in 2023 and headquartered in Pasadena, California, with offices in Vancouver and…
Added 1 hour ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 1 hour ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…professional to join our Product team as a DERMS & Flexibility Solutions Specialist. This is an exciting opportunity to help shape the future of distributed energy resource management and…
Added 1 hour ago
CF
Operations Specialist
Community Fire Prevention
Port Coquitlam, BC
- Full-time
Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of…
Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Plan and recommend information technology changes and or enhancements to the City’s software, applications, and databases to address specific problems or business requirements.
Added 1 hour ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time
Cette personne est responsable d'évaluer les risques, d'établir les tarifs et de recommander des solutions de tarification concurrentielles et durables pour les nouvelles affaires et les…
Added 1 hour ago
P&
Talent Acquisition Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
…Milling, P&H Foods, and New-Life Mills, delivering trusted solutions from crop inputs and grain handling to flour milling, livestock nutrition, and egg production. By connecting Canadian…
Added 1 hour ago
NR
Pursuit Manager
Norton Rose Fulbright
Montreal, QC
- Full-time
This role will act as an advocate of best practice and a specialist information resource and will work with fee earners across the practice areas and sectors to ensure we are leveraging our…

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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