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Added 1 hour ago
UO
Senior Labour Relations Consultant
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…Faculty Relations, Faculty Life Cycle, and Policy Review and Development. Working closely with Deans and other senior leaders, the Office supports faculty recruitment, retention,…
Added 2 hours ago
WI
Asset Management Consultant
WSP in Canada
Canada
- Full-time
…Your role will be twofold and will comprise regional market development and, working alongside the senior technical team, to provide technical deliverables to clients, including development…
Added 2 hours ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
…in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to…
Added 3 hours ago
W
Senior Associate Management Consultant
Worley
Vancouver, BC
- Full-time
Provide technical and leadership support throughout all phases of the project lifecycle - from project definition and proposal development to detailed engineering and commissioning.
Added 4 hours ago
LI
Software Developer
Lotus IT Solutions
Enterprise, ON
- Contract
…Services Division on a fully onsite engagement. The successful consultant will bring deep expertise in Oracle Siebel configuration, development, and integration to support the design,…
Added 4 hours ago
NS
2627-215 - Business Analytics Developer (CL3) - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
Application deadline is 11:59PM, November 3, 2026
Added 4 hours ago
LI
Software Developer - CRM - Intermediate
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
…and Procurement. In this fully onsite role, the successful consultant will be responsible for translating technical systems specifications into working, tested CRM applications using Oracle…
Added 4 hours ago
NS
2627-216 - Project Coordinator (PS2), NSCC International - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
Application deadline is 11:59PM, November 3, 2026
Added 5 hours ago
Asset Management Consultant
WSP
Toronto, ON
…Your role will be twofold and will comprise regional market development and, working alongside the senior technical team, to provide technical deliverables to clients, including development…
Added 5 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 5 hours ago
IH
Project Manager | Major Capital Projects
Interior Health Authority
Kamloops, BC
- Full-time
…planning stages to ensure compliance with client requirements, application of sound industry practices, and consistency with Interior Health Authority policies and…
Added 5 hours ago
SQ
Case Management Consultant
Sunlife Québec
Montreal, QC
- Full-time
Are you interested in contributing to the health and well-being of Canadians? As a Case Management Consultant with Group Disability, you will coach and support disability case managers in…
Added 5 hours ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
As an Automotive Sales Consultant at Acura of Thornhill, you’ll play a key role in helping customers find the right vehicle while creating a seamless and enjoyable buying experience.…
Added 5 hours ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
…motivated, enthusiastic, and customer-focused Automotive Sales Consultant to join our…
Added 5 hours ago
PA
Automotive Sales Consultant
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
As an Automotive Sales Consultant at Honda of Thornhill, you’ll play an important role in helping customers find the right vehicle while creating a seamless, comfortable, and enjoyable…
Added 5 hours ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
…company, you’ll have access to industry-leading resources, career development opportunities, and the potential for long-term…
Added 5 hours ago
PA
Automotive Parts Advisor
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
Development and training through our internal learning programs
Added 5 hours ago
PA
Automotive Sales & Finance Consultant
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
We are looking for a driven and customer-focused Automotive Sales & Finance Consultant to join our team. This unique role combines the relationship-building and excitement of automotive…
Added 7 hours ago
SH
Human Resources Consultant - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Site Director or Site Lead, Human Resources Services, the Human Resource Consultant is responsible for the provision of human resource services including: Management…
Added 7 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 7 hours ago
PC
Clinical Quality & Safety Senior Consultant
Primary Care Alberta
AB · Alberta, Canada
- Full-time
Reporting to the Program Manager - Quality Management, Improvement & Safety, the Senior Consultant position is a provincial leadership role accountable for developing and operationalizing…
Added 7 hours ago
N(
Organizational Development Consultant - Talent
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Reporting to the Director, Organizational Development, the Organizational Development Consultant - Talent supports the design, implementation, and continuous improvement of talent…
Added 8 hours ago
D
Consultant, Commercial Lending Data Migration - Operate
Deloitte
Toronto, ON
- Full-time
We are seeking a Consultant, Commercial Lending Data Migration on a 1-year fixed-term contract to help support a large-scale commercial lending data migration initiative. In this role, you…
Added 8 hours ago
D
Consultant - Strategy & Operations (Future Opportunity) - Digital Customer
Deloitte
Toronto, ON
- Full-time
We are passively seeking a Strategy Consultant on a 1 year fixed term, who combines strong consulting fundamentals with strategic thinking, analytical rigor, and hands-on program execution.…
Added 8 hours ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Security Programs Senior Consultant.

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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