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Added 13 mins ago
HA
Location Manager
Hawk's Agro
Gravelbourg, SK
- Full-time
Hawk’s Agro is seeking an experienced and motivated Location Manager to lead the day-to-day operations, performance, and culture of our Gravelbourg retail location.
Added 13 mins ago
P
Ecommerce & Digital Marketing Director
PlantBest
Markham, ON
- Full-time
For over 20 years, we have transformed discarded coconut husks into innovative, high-performance growing solutions that deliver superior results while reducing environmental impact. Guided…
Added 13 mins ago
KS
Transportation Supervisor
Kelly Services (Canada), Ltd.
Burlington, ON
- Full-time
Performance of other duties from time to time as specified by the Director of Operations and executive.
Added 13 mins ago
A
Security GRC Specialist
Aviso
Toronto, ON
- $105,000 to $125,000 CAD / year
- Full-time
Reporting to the Director of Security Governance, Risk & Compliance (GRC), the Security GRC Specialist will be responsible to govern the risk management lifecycle, including monitoring…
Added 13 mins ago
BG
Precision Agriculture Lead - Agriculture
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Working with the Director of Precision, you will ensure that the company vision of the Precision Ag division is implemented within your area of responsibility.
Added 13 mins ago
Account Director, Franchise Markets
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The Account Director, Franchise Markets is responsible for the overall business performance, growth strategy, and profitability of ALDO Group’s franchise business across international…
Added 13 mins ago
GE
Human Resources Generalist
GFL Environmental Inc.
Calgary, AB · Rocky View No 44, AB
- Full-time
…HR support across regional operations. Reporting to the HR Director, this role acts as a primary point of contact for operational leaders, supervisors, and front-line…
Added 28 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
You will report directly to the Director (Dr. Emily McDonald), with direction also provided by the Assistant Director (Camille Gagnon).
Added 28 mins ago
ML
Director of Operations
MetCap Living
Eastern Canada
- Full-time
Role Description The Director of Operations is a full-time, on-site role based in Eastern Canada, responsible for overseeing the operational performance of a multi-unit residential…
Added 28 mins ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
Establish engineering priorities, performance expectations, and technical development plans.
Added 28 mins ago
CI
Account Director
Citylitics Inc.
Toronto, ON
- Full-time
The Account Director will own the commercial strategy and performance of an assigned customer portfolio, with direct accountability for achieving gross revenue retention and net revenue…
Added 28 mins ago
T
Director of Software Engineering
TEEMA
Vaughan, ON
- $230,000 to $250,000 CAD / year
- Full-time
We're Hiring: Director, Software Engineering | Burnaby, BC
Added 28 mins ago
7
Product Designer
7shifts
Remote, Canada
- $105,000 to $130,000 CAD / year
- Full-time
- Remote
…restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of…
Added 28 mins ago
RB
Manager, Digital Product Marketing - RBC Direct Investing
Royal Bank of Canada
Toronto, ON
- Full-time
Monitor and report on website performance: organic traffic, search visibility, AEO/GEO citation rates, page engagement, and content effectiveness
Added 43 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…responsibility will be working with the dealer development director to create territory and dealer reporting for better alignment between sales and manufacturing while working with the…
Added 43 mins ago
Innovation Analyst, Information Technology
Laura Canada
Laval, QC
…thinking, and cross-functional collaboration. Reporting to the Director, you will support high-impact initiatives that drive strategic improvements across the…
Added 43 mins ago
Manager, Registration & Convocation (Temporary: November 2026 - December 2027)
Mohawk College
Hamilton, ON
Reporting to the Director, Enrolment Services and Supports, the Manager, Registration & Convocation plays a leadership role within the Registrar’s Office by providing direction and guidance…
Added 43 mins ago
B
Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
Reporting to the Director, Medical Evidence in Canada, the incumbent will work closely with the other Evidence Delivery Managers and in a cross-functional environment. Internal stakeholders…
Added 43 mins ago
FC
Manager, End User Services
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Under the direction of the Director, Information Technology and Security, the Manager, End User Services will lead the team that supports workplace technology across the organization. Based…
Added 43 mins ago
CD
Senior Accountant
Conwest Developments
Vancouver, BC
- $88,000 to $105,000 CAD / year
- Full-time
…challenges and deliver exceptional projects. We operate in a high-performance environment that values accountability, sound judgment, and teamwork, where individuals take ownership of their…
Added 43 mins ago
VC
Director, Project Accounting
Valard Construction
AB · Edmonton, AB
- Full-time
Our Finance group is currently looking to add a Director, Project Accounting, to our growing team, based in Edmonton, AB
Added 43 mins ago
TS
Executive Director Human Resources
Tourism Saskatchewan
Regina, SK
- Full-time
As a member of the Executive Leadership Team, the Executive Director provides advice and recommendations to all levels of organizational leadership on workforce planning, employee…
Added 58 mins ago
P
Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
…and optimise technology infrastructure for enhanced business…
Added 58 mins ago
D
Director
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…build networks you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to…
Added 1 hour ago
C
Director, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…inclusive, accountable environment focused on growth and high…

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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