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Added 14 mins ago
HA
Location Manager
Hawk's Agro
Gravelbourg, SK
- Full-time
…Hawk’s Agro delivers seed, crop protection, fertilizer, agronomy services, and in-crop production solutions built on trusted relationships and practical…
Added 14 mins ago
AC
Canadian Tax Manager
Alimentation Couche-Tard
Laval, QC
- Full-time
Reporting to the Canadian Tax Director within the Corporate Finance team, the Canadian Tax Manager will provide advice on income tax matters, primarily from a Canadian perspective.
Added 14 mins ago
KS
Transportation Supervisor
Kelly Services (Canada), Ltd.
Burlington, ON
- Full-time
Performance of other duties from time to time as specified by the Director of Operations and executive.
Added 14 mins ago
A
Security GRC Specialist
Aviso
Toronto, ON
- $105,000 to $125,000 CAD / year
- Full-time
Reporting to the Director of Security Governance, Risk & Compliance (GRC), the Security GRC Specialist will be responsible to govern the risk management lifecycle, including monitoring…
Added 14 mins ago
A
Service Designer, Temporary
Aviso
Vancouver, BC
- Contract
Reporting to the Director, Service Design, the Service Designer is responsible for managing two customer journeys for one of Aviso's lines of businesses. You are an influential storyteller…
Added 14 mins ago
Nurse Practitioner (0.6 EFT, Term)
Winnipeg Regional Health Authority
Winnipeg, MB
Applies current/relevant nursing and medical theory, which allows for contribution to knowledge, development and involvement in advancing the nursing profession.
Added 29 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 29 mins ago
OC
Agent de liaison médicale, Néphrologie / Medical Science Liaison, Nephrology
Otsuka Canada Pharmaceutical Inc.
Canada
- Full-time
…des Ventes, du Marketing et de l’Accès aux marchés et autres services pour diriger et/ou mettre en œuvre des programmes qui correspondent aux objectifs de l’entreprise, tels que requis ou…
Added 29 mins ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
…manufacturing, systems integration, and comprehensive technical services to deliver customized solutions that improve operational efficiency, equipment reliability, and…
Added 29 mins ago
RB
Manager, Digital Product Marketing - RBC Direct Investing
Royal Bank of Canada
Toronto, ON
- Full-time
Support development and execution of our web content strategy that optimizes for client engagement & retention, SEO, answer-engine optimization (AEO)
Added 29 mins ago
UH
Program Services Manager, Spinal Cord Rehab - Inpatient Unit 2B & Outpatient Clinic
University Health Network
Toronto, ON
- Full-time
The Program Services Manager, Spinal Cord Rehabilitation (Inpatient Unit 2B & Outpatient Clinic) provides strategic, operational, and clinical leadership for a multidisciplinary team within…
Added 44 mins ago
MP
US Junior Tax Lawyer
Moodys Private Client
Calgary, AB
- Full-time
…focused on providing expatriation and cross border tax planning services for US expats and companies around the…
Added 44 mins ago
C
Change Management Manager
Cella
Toronto, ON · Greater Toronto Area, Canada
- $40 to $46 CAD / hour
- Contract
Cella by Randstad Digital is seeking an experienced and strategic Change Management Director to join our client's team and lead a high-visibility, enterprise-wide transformation initiative.…
Added 44 mins ago
Manager, Registration & Convocation (Temporary: November 2026 - December 2027)
Mohawk College
Hamilton, ON
Reporting to the Director, Enrolment Services and Supports, the Manager, Registration & Convocation plays a leadership role within the Registrar’s Office by providing direction and guidance…
Added 44 mins ago
B
Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
Reporting to the Director, Medical Evidence in Canada, the incumbent will work closely with the other Evidence Delivery Managers and in a cross-functional environment. Internal stakeholders…
Added 44 mins ago
FC
Manager, End User Services
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Under the direction of the Director, Information Technology and Security, the Manager, End User Services will lead the team that supports workplace technology across the organization. Based…
Added 44 mins ago
TS
Executive Director Human Resources
Tourism Saskatchewan
Regina, SK
- Full-time
The organization is seeking an Executive Director of Human Resources based in Regina. The Executive Director, Human Resources provides strategic leadership for Tourism Saskatchewan's…
Added 44 mins ago
CO
Temporary Planning Clerk - 12 Month Contract
County of Grande Prairie
Clairmont, AB
- Full-time
Under the direction of the Director, Land and Development Services, the Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to…
Added 59 mins ago
AA
26-111: Disabilities Management Advisor
Associated Ambulance
AB · Acheson, Alberta
- Full-time
With over 40 years of experience in Emergency Medical Services, Associated Ambulance is proud to be the largest private EMS contractor in Alberta. We deliver Advanced Life Support (ALS),…
Added 59 mins ago
P
Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
As a Data & AI Transformation Director, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are seeking a Director, Data & AI…
Added 59 mins ago
D
Director
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…activities or a major support sub-function offering specialized services to all of Desjardins Group. You are responsible for administrating your unit’s service offer, developing and…
Added 1 hour ago
C
Director, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
You can demonstrate experience in application development, quality assurance automation, test strategy, release readiness, quality governance, and enterprise testing practices. It’s an…
Added 1 hour ago
A
Resident Care Attendant Casual AgeCare Brandt's Creek Mews
AgeCare
Kelowna, BC · AgeCare Brandt’s Creek Mews
- Part-time
The Resident Care Attendant reporting to the Director of Care and/or Resident Care Manager ensures and supports the collaboration and evaluation of the resident care services in accordance…
Added 1 hour ago
Director, AI Wealth Enablement
The Canada Life Assurance Company
London, ON · Toronto, ON · ON · Mississauga Ontario, ON
As the Director, AI Wealth Enablement you will be responsible for enabling the effective, responsible, and value driven adoption of Artificial Intelligence in support AI use case…
Added 1 hour ago
Human Resources Consultant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Site Director or Site Lead, Human Resources Services, the Human Resource Consultant is responsible for the provision of human resource services including: Management…

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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