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Added 11 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…high-performing strategies that generate a tangible impact on our business objectives. Their daily challenge: transforming data into opportunities, strategies into results, and ideas into…
Added 11 mins ago
GO
IT Investment Planning & Financial Strategy Manager
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Executive Director, the IT Investment Planning and Financial Strategy Manager provides strategic leadership and expert advice related to IT investment planning, financial…
Added 12 mins ago
NF
Regional Sales Director- GTA (Mississauga)
Neo Financial
Mississauga, ON
- Full-time
As a Regional Director of Sales at Neo Financial, you will be a pivotal leader responsible for the profitability and success of your designated region. You will directly manage and develop…
Added 12 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 12 mins ago
N(
Director, Employee and Labour Relations
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Reporting to the Associate Vice President, Human Resources, the Director, Employee & Labour Relations is a member of the HR Leadership Team and leads an institution-facing Employee & Labour…
Added 12 mins ago
PC
Operations Coordinator (15 Months Contract)
Pharmasave Canada
Langley (District), BC · Langley, BC
- Full-time
Reporting to the Region Director, Operations and Professional Affairs, the incumbent’s primary responsibility is to support operational initiatives, ensure efficiency, and provide…
Added 12 mins ago
Associate Director, Economic & Resource Policy
Government of Alberta
AB
Job Title: Associate Director, Economic and Resource Policy
Added 27 mins ago
AC
Events Coordinator
Aramark Canada
Ottawa, ON
- Full-time
Training and professional development opportunities
Added 27 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to…
Added 27 mins ago
NF
Regional Sales Director- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
As a Regional Director of Sales at Neo Financial, you will be a pivotal leader responsible for the profitability and success of your designated region. You will directly manage and develop…
Added 41 mins ago
C
Senior Director, Transaction Management
CBRE
Toronto, ON
- Full-time
As the Senior Transaction Director, you will ensure the overall success of new Transaction Management account transitions, and special projects/programs supporting strategic accounts or…
Added 41 mins ago
SH
Financial Controller
SENS HØTEL
Montreal, QC
- Full-time
Reporting to the Regional Director and the General Manager, this position offers a high level of autonomy within a professional setting that encourages growth and development.
Added 41 mins ago
LC
Regional Pharmacy Director
Loblaw Companies Limited
Halifax, NS
- Full-time
Reporting directly to the Senior Director, Pharmacy Operations, the Regional Pharmacy Director plays a vital role in advancing the operations, performance, and service quality of pharmacy…
Added 41 mins ago
GO
Associate Director, Economic & Resource Policy
Government of Alberta
AB · Edmonton, AB
- Full-time
Job Title: Associate Director, Economic and Resource Policy
Added 41 mins ago
Directeur·trice, Gestion de produits, Expérience musicale & matériel / Director of Product Management, Music Experience & Hardware
TouchTunes
Montreal, QC
Added 41 mins ago
Facilities and Maintenance Manager
Covenant Care + Covenant Living
Calgary, AB · Edmonton, AB · Lethbridge, AB · Red Deer, AB
Hours: 8:00 am – 4:15 pm with flexibility required, according to business needs
Added 56 mins ago
C
Defence Consulting Expert
CGI
Ottawa, ON
- Full-time
CGI is seeking a Director Consulting Expert – Defence to support and expand our defence consulting and IT services business in Canada. This role combines senior client engagement, strategic…
Added 56 mins ago
SD
Regional Pharmacy Director
Shoppers Drug Mart
Halifax, NS
- Full-time
Reporting directly to the Senior Director, Pharmacy Operations, the Regional Pharmacy Director plays a vital role in advancing the operations, performance, and service quality of pharmacy…
Added 56 mins ago
KS
Temporary Sales Support Associate
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
N
EN- CALL FOR APPLICATIONS FOR A STRATEGIC PARTNERSHIP US - CANADA
Nkinda
ON · Ontario, Canada
- Contract
…NKINDA is actively seeking strategic B2B partners to develop new business opportunities in US - CANADA -…
Added 1 hour ago
TM
Asst Contr & Sr Mgr Acct&Repo
Toronto Metropolitan University
Toronto, ON
- Full-time
In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.
Added 1 hour ago
HT
Account Executive, Ticket Sales and Business Development
Hamilton Tiger-Cats Football Club
Hamilton, ON
- $40,000 to $45,000 CAD / year
- Full-time
Reporting to the Director, Ticket Sales & Service, you will own a portfolio of prospects and clients while working closely with sales, service, ticket operations and game-day teams. The…
Added 1 hour ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
Reporting directly to the Chief Operations Officer, the Director, Enterprise Risk Management will play a pivotal role in building and leading a modern, scalable first-line risk management…
Added 1 hour ago
PM
Paid Social Manager
Publicis Media
Toronto, ON
- Full-time
Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted,…
Added 1 hour ago
R
Outside Sales Rep - ICI Division (Calgary)
RONA
Calgary, AB
- Full-time
Reporting to the Director, Industrial, Commercial and Institutional Sales, the Outside Sales Representative is responsible for account management of assigned accounts, including, price…

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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