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Added 5 mins ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
This is an office-based position, where you will oversee day-to-day administrative operations, support staff development, and help maintain efficient, well-coordinated processes across the…
Added 5 mins ago
FF
E2E French Fry Applications Specialist
FPS Food Process Solutions Corporation
Charlottetown, PE
- Full-time
…collaborative team member to join our team as a French Fry Applications Specialist/Associate. In this exciting and fast-paced role, you will provide sales and application support for French…
Added 5 mins ago
CC
Specialist, Retention - Hybrid
Cogeco Connexion
Hamilton, ON
- Full-time
The Retention Specialist position is a hybrid role based out of our Burlington, ON office working remotely with 2 in-office days per month (subject to change in accordance with Cogeco’s…
Added 5 mins ago
A
Power Infrastructure & Geotechnical Engineering Leader
Arup
Calgary, AB
- Full-time
…infrastructure, while providing opportunities to contribute specialist structural, foundation, civil, and geotechnical expertise to Arup projects across a broad range of…
Added 5 mins ago
CC
Specialist, Retention - Hybrid
Cogeco Connexion
Burlington, ON
- Full-time
The Retention Specialist position is a hybrid role based out of our Burlington, ON office working remotely with 2 in-office days per month (subject to change in accordance with Cogeco’s…
Added 5 mins ago
UO
Research Coordinator, Community Health Sciences
University of Calgary
Calgary, AB
- Full-time
Orient and support research assistants and trainees involved in participant engagement and data collection, as assigned
Added 5 mins ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
We are seeking a highly motivated, client-focused L1 Technical Support to support our Small and Medium Business (SMB) team as part of the Technical Support team.
Added 5 mins ago
CC
Specialist, Sales
Cogeco Connexion
Burlington, ON
- Full-time
In accordance with established procedures, policies and available tools, the Sales Specialist is responsible for handling inbound and outbound calls in a timely and professional manner. The…
Added 5 mins ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Location: Scarborough, Ontario | Corporate Head Office
Added 5 mins ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton - Jarvis
- Full-time
…Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting,…
Added 20 mins ago
VC
Program Assistant (Office Admin), Older Adult Mental Health and Substance Use
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
The Vancouver Community Older Adult MHSU program provides specialist support and treatment to older adults (generally aged 65 and older), with mental health, substance use, and concurrent…
Added 20 mins ago
FI
Accounts Receivable Specialist
Formations Inc
AB · Edmonton, AB
- Full-time
Formations Inc. is looking for a detail-oriented and organized Accounts Receivable Specialist to join our Finance team. Reporting to the Director of Finance, you will be responsible for…
Added 34 mins ago
SM
Gift Processing & Administration Coordinator
St. Michael's Hospital
Toronto, ON
- Full-time
…recorded and communicated. The position also provides general office administration and reception support as required, contributing to an organized, responsive, and professional…
Added 34 mins ago
GD
Integrated Master Scheduling Specialist
General Dynamics Land Systems–Canada
London, ON
- Full-time
As a member of The Power Team at GDLS-C, the Integrated Master Scheduling Specialist will own the schedule that brings together teams, suppliers, and critical milestones - ensuring complex…
Added 34 mins ago
C
Senior Specialist Labour Relations Arbitration-CA
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves…
Added 34 mins ago
C
Senior Application Support Specialist / Database Administrator
CGI
Halifax, NS
- Full-time
We are seeking an experienced Senior Application Support Specialist / Database Administrator (DBA) with extensive expertise in enterprise application support, database administration,…
Added 34 mins ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the…
Added 34 mins ago
UO
Employer Relations Specialist, Haskayne School of Business
University of Calgary
Calgary, AB
- Volunteer
The Employer Relations Specialist (ERS) in the Haskayne School of Business (HSB) is a member of the Student Services team and reports to the Manager, Career & Life Design. The scope of the…
Added 34 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
…including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based…
Added 34 mins ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
…Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting,…
Added 34 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
The Senior Payroll Specialist will be eligible right away for the defined contribution municipal pension plan. There is a good bonus program, with a target of around 8% to 10%.…
Added 34 mins ago
Simulation Technician, Academic Health Science
University of Saskatchewan
Saskatoon, SK
…members, and delegates project-related tasks as required to support successful delivery of clinical learning experiences. This position is integral to maintaining the clinical learning…
Added 49 mins ago
B
Contracts Specialist
Brunel
Saskatoon, SK
- Contract
Brunel is currently seeking an experienced Contracts Specialist to support contract management activities within a large-scale industrial environment in Saskatchewan. This role will focus…
Added 49 mins ago
U
Mechanical Fitter - Maroochydore
Unitywater
Sunshine Coast, BC
- Full-time
We have a permanent full-time position on offer based out of our Maroochydore office. Servicing the Sunshine Coast region, you will be responsible for the maintenance and improvement work…
Added 49 mins ago
SG
Junior Technical Support Specialist
SOLV4EX Group
Richmond, BC
- Full-time
The Junior Technical Support Representative serves as the first point of contact for technical inquiries from customers, installers, distributors, and Authorized Service Providers (ASPs) of…

Visa

Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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