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Added 17 mins ago
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Temporary Cashier
Coach
Toronto, ON
- Part-time
…supporting team development. Acting as a brand ambassador, the Lead Cashier creates a lasting impression through genuine interactions and adherence to Coach Service…
Added 17 mins ago
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Team Leader, Client Solutions – Prairie Region (Pointe West Branch)
Gallagher
Winnipeg, MB
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…
Added 32 mins ago
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Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
…reliability, and help them think about their own governance and trust posture as they adopt ServiceNow's AI capabilities themselves. The way you operate is part of how ServiceNow is…
Added 47 mins ago
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Growth Operations Manager
nesto
Montreal, QC
- Full-time
At Nesto Group, you'll be part of a collaborative organization where innovation, speed, trust, expertise, and continuous learning go hand in hand. Whether you're shaping strategy,…
Added 47 mins ago
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Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
…support promotions, seasonal peaks, growth and continuity. Lead recovery from supply and logistics…
Added 47 mins ago
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Senior Analyst, Marketing Science
PHD
Toronto, ON
- Full-time
Lead a small team of Analysts and draw from wider Data Analytics resources within the organization, including Data Engineering
Added 1 hour ago
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Director, Strategic Communications
BC Energy Regulator
Fort St. John, BC
- Full-time
Lead the BCER’s enterprise issues and reputation management, establishing strategies and coordinated organizational responses to emerging public, media, political, and stakeholder issues…
Added 1 hour ago
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Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Lead the forecasting process locally: build assumptions and scenarios, gain cross-functional alignment, and clearly communicate forecast outputs, sensitivities, and risks.
Added 1 hour ago
Senior Architectural Contract Construction Administrator (Prince George, BC)
DIALOG
Vancouver, BC
Lead DIALOG’s on-site architectural construction administration activities for the UHNBC Acute Care Tower.
Added 1 hour ago
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Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also…
Added 1 hour ago
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Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Lead and conduct audit engagements and follow-up reviews as determined by the internal audit plan. These may include system control reviews of business applications and IT infrastructure,…
Added 1 hour ago
KG
Controller
Kelson Group Property Management
Kamloops, BC
- $125,000 to $150,000 CAD / year
- Full-time
…management. As a member of the senior leadership team, you will lead and mentor the accounting group while partnering closely with operational leaders across the business to support…
Added 1 hour ago
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Senior Director, Product & Platform Trust
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You will lead an organization spanning application security, trust engineering, and product management including product-team enablement. Together, these teams will develop the tools,…
Added 1 hour ago
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Power Infrastructure & Geotechnical Engineering Leader
Arup
Calgary, AB
- Full-time
Lead structural, foundation and geotechnical engineering for major power and infrastructure projects.
Added 1 hour ago
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Director, Employee and Labour Relations
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Help shape a future where NAIT's employee and labour relations practices strengthen trust, support organizational stability, and help people and teams thrive.
Added 1 hour ago
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IT Specialist II
WCB-Alberta
AB · Edmonton - Jarvis
- Full-time
If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by…
Added 1 hour ago
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Director, Compensation and Benefits
AgeCare
Calgary, AB
- Full-time
Lead, develop, and empower the Compensation, Benefits, and Retirement Plan teams by setting clear priorities, building capability, and fostering a culture of accountability, collaboration,…
Added 1 hour ago
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SoC Design Engineer
Microchip Technology Inc.
Burnaby, BC · Canada - Burnaby
- Full-time
…that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar…
Added 1 hour ago
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Allstate Sales Agent Trainee -
Allstate Canada
Toronto, ON
- Full-time
Prospecting & Hunting: Demonstrated ability to build a book of business from the ground up through cold outreach, lead generation, and strategic follow‑up.
Added 1 hour ago
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District Sales Manager- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
Recruit, Onboard, and Develop Store Managers: Lead the full lifecycle of Store Managers within your district, including hiring, comprehensive onboarding, and ongoing professional…
Added 1 hour ago
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Intermediate Electrical Designer/Engineer
Danaher
Concord, ON
- $90,000 to $103,000 CAD / year
- Full-time
…life science experts around the world get to answers they can…
Added 1 hour ago
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Assistant Director, Finance and Business Support
AccorHotel
Lake Louise, AB
- Full-time
Lead the Internal Audit committee and support Director of Finance in ensuring all divisions exceed the corporate & regional audit score targets.
Added 1 hour ago
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Inside Account Manager
EMCO Corporation
Grande Prairie, AB
- Full-time
Act as a project manager (as needed) for large projects, which includes keeping detailed records of lead times and communicating lead time updates to the customer
Added 1 hour ago
PC
Cloud Infrastructure Engineer, Senior Associate
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Added 1 hour ago
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Senior Specialist Labour Relations Arbitration-CA
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time

Visa

Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.

Key Responsibilities:

Lead implementation and adoption of Visa products, coordinating Client and Visa teams to accelerate time to value.
Understand client goals and success metrics and proactively monitor product adoption, performance, and overall client health.
Build trusted client relationships and execute Client Success Plans in alignment with the Account Team.
Orchestrate cross-functional Visa teams to resolve complex issues, optimize client performance, and support major escalations when needed.
Drive client readiness and engagement through operational reviews, education, training, self-service tools, and communication of key Visa changes.
Identify opportunities to improve client outcomes by leveraging Visa solutions, industry knowledge, and insights into client pain points.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.
Experience analyzing data and translating findings into actionable business recommendations.
Experience in using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word).
Experience in representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in building client relationships and creating trust-based relations.
Experience in success planning and building measurable action plans to help clients achieve their business goals.
Experience in client engagement and communicating clearly and effectively with clients.
Experience in prioritizing and multi-tasking under deadlines.
Experience in monitoring client health and liaising with specialist teams as needed.
Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments).

Preferred Qualifications:

6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in becoming customer centric by listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in proactiveness by thinking ahead and taking action.
Experience in critical thinking by taking ownership over problems and finding creative solutions to complex problems.
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Consultant Specialist acts as a subject-matter expert to drive product adoption, operational excellence, and performance optimization for Sponsor Bank clients. They orchestrate cross-functional teams to resolve complex issues and execute client success plans aligned with strategic business goals.

Requirements

Candidates must have at least 5 years of relevant experience with a Bachelor's degree or equivalent advanced degree. Strong analytical skills, proficiency in Microsoft Office, and deep knowledge of the payment industry are required.

Skills

Client Success
Payments Industry
Project Management
Data Analysis
Relationship Management
Strategic Planning
Operational Excellence
Product Adoption
Cross-functional Leadership
Business Recommendations
Microsoft Office
Communication
Critical Thinking
Problem Solving
Technical Expertise

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Product Adoption
Account Management
Data Analysis
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Strategic Priorities
Client Engagement
Performance Optimization
Regulatory Environments
Project Management
Business Enhancement Releases
Client Readiness
Cross-functional Collaboration

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