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Added 15 mins ago
RB
Director, Real Estate
Royal Bank of Canada
Vancouver, BC
- Full-time
As a Director with the Real Estate team, you will be responsible for business development and management of a portfolio of commercial real estate clients, with a primary focus on providing…
Added 15 mins ago
UH
Program Services Manager, Spinal Cord Rehab - Inpatient Unit 2B & Outpatient Clinic
University Health Network
Toronto, ON
- Full-time
Reports to: Clinical Director, Brain, Spinal Cord, Cardiac Rehab Program and Staffing Office
Added 30 mins ago
CF
Manager, Events & Rentals
Canadian Film Centre
Toronto, ON
- Full-time
Support the Director, Creative Impact and the Creative Impact and Development team, with donor, partner, and alumni engagement
Added 1 hour ago
CO
Communications and Marketing Assistant (Term)
City of Lloydminster
Lloydminster, AB
- $27.96 CAD / hour
- Full-time
Reporting to the Director of Communications, the Communications and Marketing Assistant supports the Communications team in delivering high-quality services to internal and external…
Added 1 hour ago
MC
Digital Strategist
McCANN Canada
Toronto, ON
- Full-time
…experiences across owned digital channels. Reporting to the Digital Director, you will translate business objectives, audience insights, customer needs, and market opportunities into…
Added 1 hour ago
N
Product Director, Mobile | Directeur ou directrice de produit, Mobile
NBCUniversal
Montreal, QC
- Full-time
NBCUniversal is seeking a Product Director, Mobile to lead the vision, strategy, and direction of our mobile product experience. This role will work across product, design, technology,…
Added 1 hour ago
Product Marketing Manager (Strategist)
Digital Extremes
London, ON
…Warframe and Soulframe. Working hand-in-hand with the Marketing Director, you will act as a master craftsman of strategic frameworks, messaging and consumer positioning to shape the…
Added 1 hour ago
H
Monteur-se
Hooké
Quebec, QC
- Full-time
This person will work closely with our directors, producers, and creative team to bring projects to life, from the first media transfer to the final export. We’re looking for someone…
Added 1 hour ago
HC
Technical Director
Harbourfront Centre
Toronto, ON
- Full-time
We are currently looking to bring on board an experienced, organized and resourceful Technical Director to oversee the technical operations of Harbourfront Centre’s indoor and outdoor…
Added 1 hour ago
GT
Mechanical Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Reporting to the Director of Engineering, the Mechanical Designer works within an engineering team to produce and execute mechanical portions of a system design. The Designer works…
Added 1 hour ago
V
Manager
Visa
Toronto, ON
- Full-time
This position is based in Toronto and reports to the NA Sponsor Banks Segment Director.
Added 1 hour ago
V
Senior Manager
Visa
Toronto, ON
- Full-time
This role serves as a functional specialist, located in Toronto - CA and reporting to to the NA Sponsor Banks Segment Director.
Added 1 hour ago
KS
Temporary Sales Support Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
KS
Temporary Cashier
kate spade new york
Toronto, ON · Yorkdale
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
C
Delivery Finance Advisor (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
…leadership, and Governance. Working closely with a Program Director and the Program Office, Product Owners, and Corporate Finance, you will be responsible for stewardship of complex…
Added 1 hour ago
C
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Working in the Delivery Centre of Expertise as a Project Coordinator reporting to the Director, you are thoroughly organized and structured, analytical and detail-oriented, while taking an…
Added 2 hours ago
RI
Senior Research Consultant
Reach3 Insights
ON · Ontario, Canada
- Full-time
Location: Toronto - Canada | Employment Type: Full-time | Reports to: Director
Added 2 hours ago
AC
Secondary Campus Principal
Abbotsford Christian School
Abbotsford, BC
- Full-time
ACS will attract, retain, and develop staff members who are dedicated, creative, passionate, and who model Christ in their actions. Individually and collectively, staff will feel engaged,…
Added 2 hours ago
N
Product Director, Mobile | Directeur ou directrice de produit, Mobile
NBCUniversal
Montreal, QC
- Full-time
NBCUniversal is seeking a Product Director, Mobile to lead the vision, strategy, and direction of our mobile product experience. This role will work across product, design, technology,…
Added 2 hours ago
SL
Manager, Brand Strategy & Governance
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Brand Strategy & Governance reports to the Director, Global Brand Strategy in Global Marketing. The successful candidate is an experienced professional with a background in…
Added 2 hours ago
M
Internal Communications Manager - Mars Snacking
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
Co-create business communications, strategy and engagement for Mars Wrigley with the Internal Communications Director, Inclusion and Diversity team inclusive of occasional support for the…
Added 2 hours ago
HD
Director of Ecommerce
Hadley Designs
Remote, Canada
- Remote
We are hiring a Director of Ecommerce to own our Shopify business as its general manager. You will own the Shopify P&L and the growth engine that feeds it, from paid acquisition and…
Added 2 hours ago
HD
Director of Recruiting
Hadley Designs
Remote, Canada
- Full-time
- Remote
We are seeking a Director of Recruiting to own how Hadley Designs finds, vets, and closes the growth operators and future leaders who will carry our next phase of growth. If you treat…
Added 2 hours ago
Visual Identity Manager
Cronos Group Inc.
Canada
The Visual Identity Manager, reporting to and partnering with the Director of Design, defines and oversees assigned brand(s) design-related initiatives to support overall visual standards…
Added 2 hours ago
Associate Research Director
Reach3 Insights
Toronto, ON
Reach3 Insights – Associate Research Director

Visa

Senior Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Job Summary

The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This role serves as a functional specialist, located in Toronto - CA and reporting to to the NA Sponsor Banks Segment Director.

Key Responsibilities

Lead and coordinate implementation of Visa products and capabilities, accelerating client readiness, adoption, and time‑to‑value
Serve as a senior operational and technical advisor for Sponsor Banks and their fintech portfolios
Partner closely with Account Teams to align on client strategy, execution priorities, and Client Success Plans
Drive adoption of card programs, acceptance capabilities, value‑added services, and Visa self‑service tools
Monitor client health and operational performance to proactively identify risks and optimization opportunities
Provide subject‑matter expertise across end‑to‑end payment flows, including issuing, acquiring/acceptance, tokenization, and authorization
Support structured operational and performance reviews with clients and internal stakeholders

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in achieving results as part of an effective team across countries and time zones.
Experience in effectively prioritizing and multi-tasking under deadlines.
Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans.
Experience in payment industry trends, threats, competitors, and regulatory environments.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in building client relationships, becoming customer centric, success planning, client engagement, proactiveness, and critical thinking.

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Experience in building credibility and creating trust-based relations; partnering with clients to build their business.
Experience in listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in building measurable action plans to help clients achieve their business goals and realize value from their products/solutions.
Experience in communicating clearly and effectively with clients.
Experience in thinking ahead and taking action.
Experience in taking ownership over problems and finding creative solutions to complex problems.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

The Senior Manager acts as a subject-matter expert to drive client operations, product adoption, and performance optimization for Sponsor Bank clients. They coordinate the implementation of Visa products while partnering with cross-functional teams to ensure executional excellence and measurable client outcomes.

Requirements

Candidates must have at least 8 years of relevant experience with a Bachelor's degree or equivalent advanced degree. The role requires strong expertise in payment industry trends, data analysis, and the ability to communicate complex technical concepts to executive-level stakeholders.

Skills

Client Success
Payment Industry
Project Management
Operational Performance
Product Adoption
Stakeholder Management
Strategic Planning
Data Analysis
Technical Advisory
Fintech Ecosystems
Issuing
Acquiring
Tokenization
Authorization
Business Recommendations
Critical Thinking

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Card Programs
Acceptance Capabilities
Value-added Services
Payment Flows
Issuing
Acquiring
Tokenization
Authorization
Performance Optimization
Strategic Business Plans
Regulatory Environments
Project Management
Customer Centric
Success Planning
Client Engagement
Critical Thinking
Business Recommendations
Cross-functional Collaboration
Implementation

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