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Defence Consulting Expert
CGI
Ottawa, ON
- Full-time
CGI is seeking a Director Consulting Expert – Defence to support and expand our defence consulting and IT services business in Canada. This role combines senior client engagement, strategic…
Added just now
FO
Coordinator, Managing Director’s Office
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…meetings, implementing plans and activities to improve the Managing Director’s Office’s communications and operations, coordinating services to support internal operations, as well as…
Added 15 mins ago
TM
Asst Contr & Sr Mgr Acct&Repo
Toronto Metropolitan University
Toronto, ON
- Full-time
Financial Services is responsible for accounting and reporting on the financial transactions of the University including specifically accounting and financial reporting; external audits;…
Added 15 mins ago
TU
Employer Liaison & Marketing Assistant
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Reports to the Assistant Director, Administration of the Science Co-op Program. Works closely with the Program Director, Business Development Team, Program Coordinators and other Program…
Added 15 mins ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 15 mins ago
UO
Director, Strategic Planning & Operations
University of British Columbia
Vancouver, BC · UBCV | Gordon B. Shrum Building (SHRM)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Director of Strategic Planning & Operations is responsible for providing comprehensive strategic oversight and management in all areas of administration and school operations including…
Added 30 mins ago
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Associate Design Director | Directeur(trice) Design Associé(e)
NBCUniversal
Montreal, QC
- Full-time
As an Associate Design Director, you will support the Design Director in driving the execution, alignment, and day-to-day coordination of the project’s design vision across pillars and…
Added 30 mins ago
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Director, Energy Advisory
AECOM
Calgary, AB
- Full-time
The Director, Energy Advisory will lead the development, growth, and delivery of strategic advisory services for clients across the energy and utilities sector. The role combines client…
Added 45 mins ago
TU
Director, Strategic Planning & Operations
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Director of Strategic Planning & Operations is responsible for providing comprehensive strategic oversight and management in all areas of administration and school operations including…
Added 45 mins ago
TU
Research Assistant
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
The research assistant will report directly to the Data Manager, Biostatistician and the Principal Investigator / Director of the BC Injury Research and Prevention Unit.
Added 45 mins ago
TU
Bioinformatics Specialist
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Reports to the BCCHR Director - Research Informatics and works in collaboration with the BCCHR Associate Director - Foundational Science, BCCHR IT, and the users of the Core (researchers,…
Added 45 mins ago
UO
Employer Liaison & Marketing Assistant
University of British Columbia
Vancouver, BC · UBCV | Chemistry Physics Building A (CHPH)
- $5,027 to $5,413 CAD / month
- Full-time
Reports to the Assistant Director, Administration of the Science Co-op Program. Works closely with the Program Director, Business Development Team, Program Coordinators and other Program…
Added 1 hour ago
MU
Multimedia Service Manager
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Reporting to the Associate Director, Creative Services, the Multimedia Services Manager leads the operations of the Multimedia (Live Events) team. The incumbent is responsible for planning,…
Added 1 hour ago
MU
Business Development Officer
McGill University
Montreal, QC · Bronfman Building
- Full-time
Reporting to the Director, Desautels Career Management Services, the Desautels Toronto Lead (DTL) is responsible for growing student outcomes in the Greater Toronto Area, including…
Added 1 hour ago
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Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to…
Added 1 hour ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
You will report directly to the Director (Dr. Emily McDonald), with direction also provided by the Assistant Director (Camille Gagnon).
Added 1 hour ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
…manufacturing, systems integration, and comprehensive technical services to deliver customized solutions that improve operational efficiency, equipment reliability, and…
Added 1 hour ago
RB
Manager, Digital Product Marketing - RBC Direct Investing
Royal Bank of Canada
Toronto, ON
- Full-time
Experience with CMS migrations or platform transformations in a regulated industry (financial services, healthcare, etc.)
Added 1 hour ago
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Change Management Manager
Cella
Toronto, ON · Greater Toronto Area, Canada
- $40 to $46 CAD / hour
- Contract
Cella by Randstad Digital is seeking an experienced and strategic Change Management Director to join our client's team and lead a high-visibility, enterprise-wide transformation initiative.…
Added 1 hour ago
Manager, Registration & Convocation (Temporary: November 2026 - December 2027)
Mohawk College
Hamilton, ON
Reporting to the Director, Enrolment Services and Supports, the Manager, Registration & Convocation plays a leadership role within the Registrar’s Office by providing direction and guidance…
Added 1 hour ago
B
Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
Reporting to the Director, Medical Evidence in Canada, the incumbent will work closely with the other Evidence Delivery Managers and in a cross-functional environment. Internal stakeholders…
Added 1 hour ago
VC
Director, Project Accounting
Valard Construction
AB · Edmonton, AB
- Full-time
Our Finance group is currently looking to add a Director, Project Accounting, to our growing team, based in Edmonton, AB
Added 2 hours ago
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Director, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…have experience with AI-enabled testing solutions, financial services technology, and industry-leading test automation tools and…
Added 2 hours ago
Director, AI Wealth Enablement
The Canada Life Assurance Company
London, ON · Toronto, ON · ON · Mississauga Ontario, ON
As the Director, AI Wealth Enablement you will be responsible for enabling the effective, responsible, and value driven adoption of Artificial Intelligence in support AI use case…
Added 2 hours ago
RM
Director, Enterprise Applications
Regional Municipality of Peel
Brampton, ON
- Other
Office of the Chief Information Officer, Corporate Services

Visa

Senior Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Job Summary

The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This role serves as a functional specialist, located in Toronto - CA and reporting to to the NA Sponsor Banks Segment Director.

Key Responsibilities

Lead and coordinate implementation of Visa products and capabilities, accelerating client readiness, adoption, and time‑to‑value
Serve as a senior operational and technical advisor for Sponsor Banks and their fintech portfolios
Partner closely with Account Teams to align on client strategy, execution priorities, and Client Success Plans
Drive adoption of card programs, acceptance capabilities, value‑added services, and Visa self‑service tools
Monitor client health and operational performance to proactively identify risks and optimization opportunities
Provide subject‑matter expertise across end‑to‑end payment flows, including issuing, acquiring/acceptance, tokenization, and authorization
Support structured operational and performance reviews with clients and internal stakeholders

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in achieving results as part of an effective team across countries and time zones.
Experience in effectively prioritizing and multi-tasking under deadlines.
Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans.
Experience in payment industry trends, threats, competitors, and regulatory environments.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in building client relationships, becoming customer centric, success planning, client engagement, proactiveness, and critical thinking.

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Experience in building credibility and creating trust-based relations; partnering with clients to build their business.
Experience in listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in building measurable action plans to help clients achieve their business goals and realize value from their products/solutions.
Experience in communicating clearly and effectively with clients.
Experience in thinking ahead and taking action.
Experience in taking ownership over problems and finding creative solutions to complex problems.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Senior Manager acts as a subject-matter expert to drive client operations, product adoption, and performance optimization for Sponsor Bank clients. They coordinate the implementation of Visa products while partnering with cross-functional teams to ensure executional excellence and measurable client outcomes.

Requirements

Candidates must have at least 8 years of relevant experience with a Bachelor's degree or equivalent advanced degree. The role requires strong expertise in payment industry trends, data analysis, and the ability to communicate complex technical concepts to executive-level stakeholders.

Skills

Client Success
Payment Industry
Project Management
Operational Performance
Product Adoption
Stakeholder Management
Strategic Planning
Data Analysis
Technical Advisory
Fintech Ecosystems
Issuing
Acquiring
Tokenization
Authorization
Business Recommendations
Critical Thinking

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Card Programs
Acceptance Capabilities
Value-added Services
Payment Flows
Issuing
Acquiring
Tokenization
Authorization
Performance Optimization
Strategic Business Plans
Regulatory Environments
Project Management
Customer Centric
Success Planning
Client Engagement
Critical Thinking
Business Recommendations
Cross-functional Collaboration
Implementation

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