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Added 13 mins ago
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Machine Learning Educator
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
- Full-time
Acts as a trusted advisor and education facilitator, helping teams and clients identify how AI and ML tools can effectively address their business needs
Added 13 mins ago
M
Retail Sales Associate (Advisor) - Whistler
MEC
Whistler, BC
- $19.35 to $20.2 CAD / hour
- Internship
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 13 mins ago
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Senior Manager, Food Innovation Technology
KFC
Vaughan, ON
- Full-time
…plans while serving as a senior Food Innovation & Technology advisor to leadership on product, quality, food safety and commercialization…
Added 28 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Nisku, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Nisku Truck and Trailer location.
Added 43 mins ago
BG
Représentant·e pièces et service | Heavy Equipment Parts & Service Advisor (CSA)
Brandt Group of Companies
Laval, QC
- Full-time
Brandt is currently seeking an Heavy Equipment Parts & Service Advisor (CSA) for our Laval Construction and Forestry location.
Added 43 mins ago
GF
Representative, District Sales (Niagara/ Thorold)
Gordon Food Service - Canada
Thorold, ON
- Full-time
Consultative Sales: Serve as a food service advisor, providing system design guidance and GFS value-added solutions.
Added 58 mins ago
FC
Senior DevSecOps Engineer
Fintel Connect
Vancouver, BC
- Full-time
This role works closely with Engineering, IT, Security, and Product teams to build secure, scalable, and highly available cloud infrastructure that supports Fintel Connect's business…
Added 1 hour ago
S
Senior Account Manager
SoTalent
Toronto, ON
- Full-time
Industry: Personal Care Product Manufacturing
Added 1 hour ago
BG
Représentant·e pièces et service | Customer Product Support Advisor
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our St-Augustin Construction and Forestry location.
Added 1 hour ago
Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC
…sales team to focus on generating new sales and growing the advisor base. You will also be part of supporting the implementation of multiple territory business…
Added 1 hour ago
S
Paid Services Beauty Advisor II - Part Time
Sephora
London, ON
- Part-time
The Paid Service Beauty Advisor is a certified beauty services expert who delivers personalized, paid beauty services within the Beauty Studio while creating an inclusive, elevated client…
Added 1 hour ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Innisfil, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Barrie location.
Added 1 hour ago
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Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
- Full-time
In this role, you will actively cultivate strategic partnerships, positioning our organization as a trusted advisor and partner and you will put the clients' needs at the forefront and seek…
Added 1 hour ago
OC
Agent de liaison médicale, Néphrologie / Medical Science Liaison, Nephrology
Otsuka Canada Pharmaceutical Inc.
Canada
- Full-time
Added 1 hour ago
LC
Outbound Capital Account Executive
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business;
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
West Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
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Senior Delivery Consultant
Diligent
Vancouver, BC
- Full-time
…exceptional Professional Services throughout the customer journey and product enablement lifecycle. This role serves as a trusted advisor to customers, helping drive successful adoption of…
Added 1 hour ago
HV
Controller
Hockley Valley Resort
Mono, ON
- Full-time
Serve as a trusted financial advisor to the General Manager and Executive Committee, providing timely, accurate, and actionable financial insights.
Added 2 hours ago
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Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Function as a trusted advisor, ensuring alignment with all Procurement policies, sourcing best practices, and enterprise standards related to contracting.
Added 2 hours ago
FC
Product Owner, Wealth Digital Experience
Fidelity Canada
Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
As a Product Owner, Wealth Digital Experience on the Fidelity Wealth team, you will be responsible for representing the business unit’s priorities and managing product delivery on a…
Added 2 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Collaborative Bridge Builder: You naturally unite distributed Product, Operational, and Regional teams to orchestrate seamless customer workflows.
Added 2 hours ago
CW
Senior Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
- Full-time
You are ready to take ownership of complex projects, apply advanced Haworth product and systems knowledge, and deliver high-quality work with minimal supervision. This opportunity allows…
Added 2 hours ago
H
H&M Sales Advisor
H&M
BC · West Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 2 hours ago
GC
Financial Controller
Genuine Comfort
Winnipeg, MB
- Full-time
…a growing business, ideally in distribution, manufacturing, product-based, or inventory-driven environments. Experience in both public accounting and industry is an…
Added 2 hours ago
Principal Strategic Deal Maker- Sales Executive
Capgemini
Mississauga, ON
…multiple industries. The individual will be viewed as a trusted advisor to executive clients, helping organizations navigate digital transformation, operational improvement, modernization,…

Visa

Senior Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Job Summary

The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This role serves as a functional specialist, located in Toronto - CA and reporting to to the NA Sponsor Banks Segment Director.

Key Responsibilities

Lead and coordinate implementation of Visa products and capabilities, accelerating client readiness, adoption, and time‑to‑value
Serve as a senior operational and technical advisor for Sponsor Banks and their fintech portfolios
Partner closely with Account Teams to align on client strategy, execution priorities, and Client Success Plans
Drive adoption of card programs, acceptance capabilities, value‑added services, and Visa self‑service tools
Monitor client health and operational performance to proactively identify risks and optimization opportunities
Provide subject‑matter expertise across end‑to‑end payment flows, including issuing, acquiring/acceptance, tokenization, and authorization
Support structured operational and performance reviews with clients and internal stakeholders

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in achieving results as part of an effective team across countries and time zones.
Experience in effectively prioritizing and multi-tasking under deadlines.
Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans.
Experience in payment industry trends, threats, competitors, and regulatory environments.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in building client relationships, becoming customer centric, success planning, client engagement, proactiveness, and critical thinking.

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Experience in building credibility and creating trust-based relations; partnering with clients to build their business.
Experience in listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in building measurable action plans to help clients achieve their business goals and realize value from their products/solutions.
Experience in communicating clearly and effectively with clients.
Experience in thinking ahead and taking action.
Experience in taking ownership over problems and finding creative solutions to complex problems.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

The Senior Manager acts as a subject-matter expert to drive client operations, product adoption, and performance optimization for Sponsor Bank clients. They coordinate the implementation of Visa products while partnering with cross-functional teams to ensure executional excellence and measurable client outcomes.

Requirements

Candidates must have at least 8 years of relevant experience with a Bachelor's degree or equivalent advanced degree. The role requires strong expertise in payment industry trends, data analysis, and the ability to communicate complex technical concepts to executive-level stakeholders.

Skills

Client Success
Payment Industry
Project Management
Operational Performance
Product Adoption
Stakeholder Management
Strategic Planning
Data Analysis
Technical Advisory
Fintech Ecosystems
Issuing
Acquiring
Tokenization
Authorization
Business Recommendations
Critical Thinking

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Card Programs
Acceptance Capabilities
Value-added Services
Payment Flows
Issuing
Acquiring
Tokenization
Authorization
Performance Optimization
Strategic Business Plans
Regulatory Environments
Project Management
Customer Centric
Success Planning
Client Engagement
Critical Thinking
Business Recommendations
Cross-functional Collaboration
Implementation

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