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Added 24 mins ago
CM
Senior Specialist, Derivatives Operations
CIBC Mellon
Toronto, ON
- Contract
A leading operations role in executing critical daily processes to support derivative investments by mutual funds, ETFs and separately managed accounts. The Senior Specialist, Derivative…
Added 55 mins ago
T
IT Governance and Reporting Specialist
TransLink
Vancouver, BC · Greater Vancouver, BC
- $84,480 to $126,720 CAD / year
- Full-time
Reporting: Manages the reporting cycle to produce reports for operations, senior leadership teams, and board and executive committees.
Added 1 hour ago
IA
Accounts Payable Specialist
Indochino Apparel Inc
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Responsible for obtaining necessary approvals from Senior Leadership
Added 1 hour ago
LC
Merchandising Manager, Meat
Loblaw Companies Limited
Hamilton, ON
- Full-time
The Merchandising Manager is a pivotal role which provides required support to Senior Director, District Manager and Franchisees to develop and maintain merchandising strategies to meet…
Added 1 hour ago
Lead, Investment Compensation & Taxation
ONEX
Toronto, ON
…investment-based compensation arrangements, partnering with Fund Operations, Legal, Talent Management to deliver accurate, compliant and best-in-class program…
Added 2 hours ago
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Field Marketing Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
…Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work…
Added 2 hours ago
B
Senior Counsel, Wealth Management
BMO
Toronto, ON · FCP
- Full-time
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
Added 2 hours ago
B
Senior Credit Officer
BMO
Montreal, QC · HO
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 2 hours ago
E
People Partner (Part-Time)
EcoOnline
Toronto, ON
- Part-time
…colleagues. This is a varied role that combines hands-on local HR operations, local office management, and business partnering support for two senior executives. The successful candidate…
Added 2 hours ago
O
Lead, Investment Compensation & Taxation
Onex
Toronto, ON
- Full-time
…investment-based compensation arrangements, partnering with Fund Operations, Legal, Talent Management to deliver accurate, compliant and best-in-class program…
Added 2 hours ago
Procurement Specialist
Acciona
ON · CAN - Ontario Line North
The Procurement Specialist is responsible for providing support to the Procurement team for all phases of vendor recruitment for the Ontario Line Elevated Guideway and Stations project. The…
Added 2 hours ago
Senior Mine Specialist
Hatch
Saskatoon, SK
We are seeking a Senior Mining Engineer to support major mining projects across North America and internationally. This role will lead technical mining studies, provide engineering…
Added 2 hours ago
EP
Operations & Administrative Associate
Elby Professional Recruitment
Kitchener, ON
- $50,000 to $59,000 CAD / year
- Full-time
Recruitment Career Track: Graduate into a Candidate Sourcing / Talent Acquisition Specialist role, identifying and placing top-tier talent.
Added 3 hours ago
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SPECIALIST, EXPERTISE MANAGEMENT
BDC
Montreal, QC
- Full-time
The Specialist, Expertise Management shapes the evolution of advisory services expertise by translating the business unit’s strategic priorities into actionable roadmaps,…
Added 3 hours ago
Customs Classification Analyst
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Customs Compliance & Operations Senior Manager, the Classification Specialist plays a key role within the Customs team. This position supports the implementation,…
Added 4 hours ago
LP
Administration & Yardi Operations Team Lead (Condominium)
Larlyn Property Management
London, ON
- Full-time
Act as the company’s Yardi specialist, leading optimization, training, and data integrity efforts across all departments.
Added 4 hours ago
LG
Chief Financial Officer
Lancaster Group Inc
Hamilton, ON
- From $200,000 CAD / year
- Full-time
Build strong working relationships with ownership, senior leadership, project managers, operations and employees across the organization
Added 13 hours ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…province and looking to further develop your expertise as a specialist? The SickKids Peri-Operative Services Professional Billing Team is looking for a Physician Billing Specialist to play…
Added 15 hours ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Cheil Canada is seeking a Senior Specialist to join our E-Commerce team. The e-Commerce Senior Specialist is responsible for operating Samsung.com e-Commerce channel. This includes planning…
Added 17 hours ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Background in utility operations and technology, including transmission and distribution systems, OT, SCADA, EMS, and asset management, is preferred.
Added 17 hours ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
CSA Group has an immediate opportunity for a Senior Workday Analyst, HCM & Financials to be responsible for the configuration, integrity, security, and continuous improvement of CSA Group's…
Added 19 hours ago
WT
Team Lead, Client Experience Operations (Risk and Security)
Wealthsimple Technologies
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
…intersection of Client Experience, Platform Security, and Risk Operations. You are accountable for protecting client assets, de-escalating high-stakes security inquiries, and developing…
Added 19 hours ago
C
Senior Application Support Specialist / Database Administrator
CGI
Halifax, NS
- Full-time
We are seeking an experienced Senior Application Support Specialist / Database Administrator (DBA) with extensive expertise in enterprise application support, database administration,…
Added 19 hours ago
LC
Laboratory Technologist
LNG Canada
Kitimat, BC
- Full-time
We foster a safe, respectful workplace where speaking up is encouraged, and we continuously strive to improve together. Protecting our people, community, and operations is our top priority.
Added 20 hours ago
TR
Renewal Specialist, Small Law
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
The Small Law (SLF) Renewal Specialist is responsible for increasing revenue, usage and market share in assigned territory in Canada, for WestLaw, Practical Law, TaxNetPro and CoCounsel.…

Visa

Senior Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Job Summary

The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance optimization for Sponsor Bank clients and their fintech ecosystems.

This role supports complex payments environments, enabling new capabilities, driving product adoption, and optimizing client performance across multi‑party sponsorship models. The Sr. Consultant brings strong technical and operational expertise and works closely with cross‑functional Visa teams to ensure executional excellence and measurable client outcomes.

The role partners closely with Account Teams across Client Services, Sales, Product, Operations, and Risk to drive Client Success outcomes aligned with Visa’s strategic priorities. In addition, the role contributes to shaping scalable support and implementation approaches that improve client experience and operational efficiency across the Sponsor Bank segment.

This role serves as a functional specialist, located in Toronto - CA and reporting to to the NA Sponsor Banks Segment Director.

Key Responsibilities

Lead and coordinate implementation of Visa products and capabilities, accelerating client readiness, adoption, and time‑to‑value
Serve as a senior operational and technical advisor for Sponsor Banks and their fintech portfolios
Partner closely with Account Teams to align on client strategy, execution priorities, and Client Success Plans
Drive adoption of card programs, acceptance capabilities, value‑added services, and Visa self‑service tools
Monitor client health and operational performance to proactively identify risks and optimization opportunities
Provide subject‑matter expertise across end‑to‑end payment flows, including issuing, acquiring/acceptance, tokenization, and authorization
Support structured operational and performance reviews with clients and internal stakeholders

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in achieving results as part of an effective team across countries and time zones.
Experience in effectively prioritizing and multi-tasking under deadlines.
Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans.
Experience in payment industry trends, threats, competitors, and regulatory environments.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in building client relationships, becoming customer centric, success planning, client engagement, proactiveness, and critical thinking.

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Experience in building credibility and creating trust-based relations; partnering with clients to build their business.
Experience in listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in building measurable action plans to help clients achieve their business goals and realize value from their products/solutions.
Experience in communicating clearly and effectively with clients.
Experience in thinking ahead and taking action.
Experience in taking ownership over problems and finding creative solutions to complex problems.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Senior Manager acts as a subject-matter expert to drive client operations, product adoption, and performance optimization for Sponsor Bank clients. They coordinate the implementation of Visa products while partnering with cross-functional teams to ensure executional excellence and measurable client outcomes.

Requirements

Candidates must have at least 8 years of relevant experience with a Bachelor's degree or equivalent advanced degree. The role requires strong expertise in payment industry trends, data analysis, and the ability to communicate complex technical concepts to executive-level stakeholders.

Skills

Client Success
Payment Industry
Project Management
Operational Performance
Product Adoption
Stakeholder Management
Strategic Planning
Data Analysis
Technical Advisory
Fintech Ecosystems
Issuing
Acquiring
Tokenization
Authorization
Business Recommendations
Critical Thinking

Visa sponsorship

Not detected in the job text

Keywords

Visa
Payments Technology
Sponsor Bank
Fintech
Client Success Manager
Operational Efficiency
Card Programs
Acceptance Capabilities
Value-added Services
Payment Flows
Issuing
Acquiring
Tokenization
Authorization
Performance Optimization
Strategic Business Plans
Regulatory Environments
Project Management
Customer Centric
Success Planning
Client Engagement
Critical Thinking
Business Recommendations
Cross-functional Collaboration
Implementation

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