Find work in Canada.

344,748 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
S
Regional Sales Manager
SSAB
Montreal, QC
- Full-time
Prospect new business through research, lead lists and from contacts made at trade shows; and drives the implementation of Value Added Service offerings and advanced Steel Competence…
Added 26 mins ago
Principal Construction Manager
Mott MacDonald
Toronto, ON
…in expanding Mott MacDonald’s market presence, strengthening client relationships, and scaling our CM/CA service offering in alignment with our broader Canadian growth…
Added 40 mins ago
R
Senior Contract Professional
Raise
Burnaby, BC
- Contract
Raise is currently hiring a Senior Contract Professional on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 40 mins ago
R
Integrated Account Lead
Radio-Canada
Toronto, ON
- Full-time
The Media Solutions Group is looking for a Multi-Platform Integrated Account Lead with a focus on digital. The Integrated Account Lead will be responsible for generating, leading, and…
Added 40 mins ago
ME
Vice President Finance
MNP Executive Search & Professional Recruitment
Burlington, ON
- Full-time
Based in Burlington, Ontario, our client is a growing, market-leading North American manufacturer of welded aluminum and brass tubing for heat transfer applications across diverse…
Added 40 mins ago
H
HVAC Sales Manager
Hays
Vancouver, BC · Greater Vancouver, BC
- $145,000 to $170,000 CAD / year
- Full-time
As Sales Manager, you will lead the growth of the applied and industrial HVAC business across British Columbia. You will manage and develop the outside sales team, build relationships with…
Added 40 mins ago
DS
SAP SuccessFactors Solution Architect
Delta System & Software, Inc.
Canada
- Contract
…Architect with 15+ years of SAP HCM/SuccessFactors experience to lead the Employee Central, Time Management and Employee Central Payroll workstream for a global template rollout and country…
Added 40 mins ago
SS
Chief People and Culture Officer
Summit Search Group
Toronto, ON
- Full-time
Define and lead a multi-year global people strategy aligned with the organization’s mission, values, and growth priorities.
Added 40 mins ago
C
Senior Business System Analyst
CGI
Toronto, ON
- Full-time
This hybrid role requires a minimum of two days per week onsite at our downtown Toronto and/or client office located at Toronto. This requirement is subject to change based on business…
Added 40 mins ago
S&
Senior Producer
SGS & Co
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
Lead production estimating, budgeting, forecasting, and financial tracking in partnership with finance and client service teams.
Added 41 mins ago
A
Account Manager, Emerging Growth
Absorb
Remote, Canada
- Full-time
- Remote
Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.
Added 41 mins ago
RB
Senior Director, Operations
Royal Bank of Canada
Toronto, ON
- Full-time
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Added 41 mins ago
MT
Legal Research Specialist
McCarthy Tétrault LLP
Toronto, ON
- Full-time
…attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to…
Added 54 mins ago
S
Sales Development Representative - Canada
SWTCH
Canada
- Full-time
Business Impact - As a core member of the executive team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company
Added 54 mins ago
GC
Vice President Finance
GlassRatner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a highly respected, mission-driven organization dedicated to improving well-being and quality of life in the communities it serves. The organization is seeking a strategic and…
Added 54 mins ago
R
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
Compensation Governance, Strategy & Program Management
Added 56 mins ago
Directeur de la stratégie produit et de la commercialisation | Director of Product Strategy and Commercialization
TandemLaunch
Montreal, QC
Transformer la voix du client en orientation produit. Vous êtes la personne qui aide l'entreprise à clarifier les raisons d'ajuster sa stratégie en fonction des besoins du marché, et qui…
Added 1 hour ago
W
Senior Analyst, Business Analysis and Insights
Walmart
Mississauga, ON
- Full-time
…The role may involve compiling and analyzing data, leading client-facing analysis, and ensuring data accuracy through regular audits and data visualization processes. This position may also…
Added 1 hour ago
VL
Client Engagement Lead - Canada
Very LLC
Remote, Canada
- Full-time
- Remote
The Engagement Lead is a distinct career track at Very - separate from engineering and program management - built around a single accountability: the outcome of the client engagement.
Added 1 hour ago
V
Sr. Consultant, Client Success
Visa
Toronto, ON
- Full-time
This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and…
Added 1 hour ago
B
Lifecycle Optimization Manager
BGIS
Markham, ON
- Full-time
…requirements, lease obligations, and corporate real estate strategy into defensible investment and optimization plans that focus on capital and operating costs, including energy and…
Added 1 hour ago
P
Manager, Threat Hunting & Incident Response
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
…and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise…
Added 1 hour ago
WW
Account Executive - North America
Wello Worldwide
Toronto, ON
- Full-time
…is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Account Executive will have a specific…
Added 1 hour ago
EP
Controller
Elby Professional Recruitment
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Our construction client is seeking a driven and detail-oriented Controller to lead their finance operations and manage a team of three. This is a great opportunity for a professional who…
Added 1 hour ago
M
Senior Producer
Marks
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
Lead production estimating, budgeting, forecasting, and financial tracking in partnership with finance and client service teams.

Visa

Sr. Consultant, Client Success

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Sr. Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services relationship for applicable clients and providing operational solutions in support of growing clients’ business. The Sr. Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a variety of internal and client stakeholders.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in Toronto, Canada and reporting to the Director Client Success.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities

Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products.
Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
Stay current with the latest local market trends, payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.
Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
Lead periodic operational reviews with clients and Visa stakeholders.
Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
Showcase operational excellence by supporting cross-functional initiatives to improve the Client experience, incorporating automated solutions to drive efficiency and productivity.
Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.
Coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience.

This position is a Hybrid role to be based in our Toronto, Canada office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.


Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Experience analyzing data and translating findings into actionable business recommendations.
Experience in communicating complex technical terms and/or processes in business language tailored to client.
Experience in achieving results as part of an effective team across countries and time zones.
Experience in effectively prioritizing and multi-tasking under deadlines.
Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans.
Experience in payment industry trends, threats, competitors, and regulatory environments.
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
Experience in building client relationships, becoming customer centric, success planning, client engagement, proactiveness, and critical thinking.

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Experience in building credibility and creating trust-based relations; partnering with clients to build their business.
Experience in listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
Experience in building measurable action plans to help clients achieve their business goals and realize value from their products/solutions.
Experience in communicating clearly and effectively with clients.
Experience in thinking ahead and taking action.
Experience in taking ownership over problems and finding creative solutions to complex problems.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply About employer

More about this job

Responsibilities

The Sr. Consultant, Client Success is responsible for managing post-sale client relationships, driving product adoption, and providing operational solutions to support client business growth. They act as a trusted advocate, coordinating cross-functional teams to ensure successful product implementation and performance optimization.

Requirements

Candidates must have at least 8 years of relevant experience with a Bachelor's degree or 5 years with an advanced degree. Strong analytical skills, experience in the payments industry, and the ability to communicate complex technical concepts to executive stakeholders are required.

Skills

Client Success
Relationship Management
Strategic Planning
Product Adoption
Data Analysis
Project Management
Payment Industry Knowledge
Stakeholder Management
Operational Excellence
Communication
Problem Solving
Critical Thinking
Generative AI
Technical Consulting
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Visa
Payments Technology
Account Management
Product Adoption
Operational Strategy
Data Analysis
Generative AI
Microsoft Copilot
ChatGPT
Payment Processing
Business Enhancement
Stakeholder Engagement
Project Management
Client Advocacy
Performance Optimization
Regulatory Environment
Financial Services
Strategic Planning
Cross-functional Collaboration

Report this job