Jobs in Canada

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Added 1 min ago
Administrative Assistant
RBC
Sudbury, ON
Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 1 min ago
Client Advisor
RBC
Pembroke, ON
Part-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 min ago
Administrative Assistant
RBC
Halifax, NS
Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 1 min ago
Financial Advisor Intern
RBC
Richmond, BC
Full-time
Canada (excluding Quebec) - Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and…
Added 1 min ago
Client Advisor
RBC
Glenboro, MB
Part-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 min ago
Associate
RBC
Ottawa, ON
Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 1 min ago
Client Advisor Intern
RBC
Kawartha Lakes, ON
Part-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 min ago
Client Advisor
RBC
Swift Current, SK
Part-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 min ago
Client Advisor Intern
RBC
West Kelowna, BC
Part-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 min ago
Associate
RBC
Newmarket, ON
Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 1 min ago
Banking Advisor
RBC
BC
Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
Full-time
Ability to use Service Advisor and basic computer functions
Added 1 hour ago
Registrar & Director, Enrolment Services
Saskatchewan Polytechnic Alumni
SK · Saskatchewan, Canada
Full-time
…End Date Open Until Filled No Ongoing Yes Category of work Full Time Bargaining Unit Management Hours of Work OOS (Typically M–F/core hours) Salary Range As per OOS salary grid ($135,263 to…
Added 1 hour ago
Sales Representative - Facility Services
Cintas Canada
Kelowna, BC
Full-time
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 1 hour ago
Client Advisor, Armani Outlet - Toronto Premium
Giorgio Armani
Halton Hills, ON
Part-time
Client Advisor | Full-Time | Armani Outlet, Toronto Premium Outlet
Added 2 hours ago
Services Lead, Stores - Full Time
sephora.com
Sherwood Park, AB
$20 to $23.55 CAD / hour
Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you…
Added 2 hours ago
Teaching Assistant Support Coordinator
Carleton University
Ottawa, ON
Other
Reporting to the Manager, Undergraduate Studies, the incumbent works in a highly collegial, service-oriented environment and provides administrative, coordination, and training support for…
Added 2 hours ago
Sales representative-retail
Employment Solutions - Sault College
Sudbury, ON
Full-time
Permanent full-time or part-time positions so we can build careers, not just jobs
Added 2 hours ago
Enrolment Services Advisor
Douglas College
New Westminster, BC
Full-time
This regular, full-time (35 hours per week) position is available starting October 5, 2026.
Added 3 hours ago
PARTS PROCUREMENT ADVISOR
Birchwood Automotive Group
Headingley, MB
Full-time
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
Added 3 hours ago
Automotive Finance & Wealth Specialist
Westminster Toyota
New Westminster, BC
Full-time
Westminster Toyota is seeking a Financial Services Manager / Senior Financial Advisor to join our high-performing team.
Added 4 hours ago
Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
Part-time
…Community Treatment team (FACT). FACT is a newly established service delivery model intended for clients with enhanced care needs who are involved in the criminal justice system. The FACT…
Added 4 hours ago
Customer Success Manager
CDW
Toronto, ON
Full-time
Establish trusted/strategic advisor relationship with clients and drive continued value of our solutions and growth within the portfolio
Added 4 hours ago
Investment Advisor Wood Gundy Investment Center
CIBC
Toronto, ON
Full-time
Wood Gundy Investment Centre (WGIC) is comprised of sales and service-oriented team that manages a smaller group of accounts nationally. The Investment Advisor, WGIC, provides trusted…
Added 4 hours ago
Senior Branch Administrator Wood Gundy
CIBC
Ottawa, ON
Full-time
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

Vision Group

Clinical Patient Advisor

Kitchener, ON, Canada

Pay: The wage range for this role is between $22.65 - $26.05/hr.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Description

Poste chez TLC Laser Eye Centres

See If You Are Our Next

CLINICAL PATIENT ADVISOR (CLINICAL COUNSELOR) | Kitchener

Working in a TLC Laser Eye Centre clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

The wage range for this role is between $22.65 - $26.05/hr.

A Look At Your Benefits

You are eligible to receive a bonus.
You have a permanent full-time position (32hrs - 40hrs p/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, & 1 wellness day.
You benefit from group insurance, telemedicine & RRSP match.
You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

You support patients throughout their journey, play a key role in their decision-making process, and contribute to clinic growth.

You meet with prospective patients immediately following their pre-operative assessment and clarify information received from the medical team.
You serve as a bridge between clinical expertise and personal decision-making, translating medical information into clear, personalized value.
You clearly and transparently present vision correction options, benefits, and financial aspects.
You help patients navigate their decision with clarity, compassion, and confidence while adapting your communication to their mindset, concerns, and motivations.
You guide patients through pricing options and payment methods, book surgery dates, and coordinate logistics.
You maintain accurate patient records and ensure compliance with all required standards.
You maintain a high rate of patient follow-through to treatment through trust-building strategies and proactive, personalized follow-ups.
You record short, personalized video messages, voice messages, or calls as reminders or warm touchpoints to improve treatment follow-through, as required.
You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
Your experience as an account manager or sales representative is considered an asset.
You have the desire to succeed while helping customers achieve their goals.
You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
You have excellent communication skills in English (written & language proficiency).
You are comfortable traveling to other clinics for training (and/or) work (expenses covered by Vision Group).
Schedule: You have flexible availability on Monday to Friday between 8:00 AM – 4:30 PM.

From our point of view

If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.

Apply About employer

More about this job

Responsibilities

The Clinical Patient Advisor supports patients throughout their vision correction journey by clarifying medical information and assisting in the decision-making process. They also manage administrative tasks, including booking surgeries, maintaining patient records, and ensuring high treatment follow-through.

Requirements

Candidates should have a background in customer service, sales, or account management with excellent communication and organizational skills. The role requires the ability to travel to other clinics and maintain flexible availability between Monday and Friday.

Skills

Customer service
Sales
Communication
Time management
Problem-solving
Organization
Patient relations
Data entry
Retention
Account management

Benefits

Bonus
Free LASIK surgery
3 weeks of vacation
3 sick days
1 wellness day
Group insurance
Telemedicine
RRSP match

Visa sponsorship

Not detected in the job text

Keywords

Clinical Patient Advisor
Ophthalmology
LASIK
Vision correction
Customer service
Sales representative
Account manager
Patient care
Risk management
Retention
Clinic operations
Scheduling
Medical records
Communication skills
Time management
Problem-solving
Professionalism
Healthcare

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