Jobs in Canada

25+ jobs

Save this search

Added 9 mins ago
Customer Service Representative
Motion LP
Nanaimo, BC
$37,960 to $49,600 CAD / year
Full-time
Consider joining us as a Customer Service Representative if:
Added 23 mins ago
Représentant(e) en développement des affaires / Sales Development Representative
ADP
Montreal, QC
Full-time
Added 25 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 25 mins ago
Administrative Coordinator
Manulife
Toronto, ON
Full-time
Added 40 mins ago
Child and Youth Counsellor III, Safe Haven - 6277H
Starling Community Services
Kitchener, ON
Full-time
The above tasks are representative but not all-inclusive.
Added 40 mins ago
Housing Advisor - 6280G
Starling Community Services
Kitchener, ON
Full-time
The above tasks are representative but not all inclusive.
Added 1 hour ago
Band Representative (Sudbury Area or Southern Ontario)
Sagamok Anishnawbek
Sagamok, ON
$35 to $45 CAD / hour
Full-time
Sagamok Anishnawbek is seeking a Band Representative to join the Child and Family Advocacy Unit. In this meaningful role, you will advocate on behalf of Sagamok Anishnawbek children and…
Added 1 hour ago
Registered Practical Nurse
Halton Region
Oakville, ON · V - Post Inn Village Long Term, V -
…the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you…
Added 1 hour ago
Project Manager (Water / Wastewater Construction)
Maple Reinders
Pickering, ON
$145,000 to $180,000 CAD / year
Full-time
The Project Manager is Maple Reinders designated representative to the Owner/Client. The morals, ethics and standards of the company and its employees are to be reflected. The Project…
Added 1 hour ago
Pay and Benefits Specialist
RRC Polytech
Winnipeg, MB
$54,571 to $76,814 CAD / year
Full-time
At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied.…
Added 2 hours ago
Sales Enablement Coordinator
Manulife
Toronto, ON · Waterloo, ON
Full-time
Added 2 hours ago
Personal Support Worker
Halton Region
Oakville, ON · V - Post Inn Village Long Term, V -
…the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you…
Added 2 hours ago
Clinical Patient Advisor
Vision Group
Kitchener, ON
Full-time
Your experience as an account manager or sales representative is considered an asset.
Added 2 hours ago
Document Management Representative
Fidelity Canada
Toronto, ON
Full-time
The Document Management Representative is responsible for distributing all incoming operational mail, cheques, faxes, emails to all related business units in Fidelity Investments in…
Added 3 hours ago
Health Resource Representative (Hybrid) - Casual Roster
Calgary Board of Education
Calgary, AB
Other
Added 3 hours ago
Chief Operations Officer, Bermuda GHNW
Manulife
Toronto, ON · Waterloo, ON
Full-time
Added 3 hours ago
Planet Fitness - Member Services Representative - Part Time - Whitby North
Taymax Group
Whitby, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 3 hours ago
Planet Fitness - Member Services Representative - Part Time - Niagara Falls
Taymax Group
Niagara Falls, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 3 hours ago
Planet Fitness - Member Services Representative - Full Time - Whitby North
Taymax Group
Whitby, ON
Full-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 4 hours ago
Patagonia Store Sales Associate, Winter, Seasonal
evo
Whistler, BC
Full-time
…outdoor spaces, we are working to develop a team that is equally representative of the community we hope to…
Added 4 hours ago
Bilingual Associate, New Business – Individual
Manulife
Waterloo, ON · Montreal, QC
Full-time
Added 4 hours ago
Document Management Representative
Fidelity Canada
Toronto, ON
Full-time
The Document Management Representative is responsible for distributing all incoming operational mail, cheques, faxes, emails to all related business units in Fidelity Investments in…
Added 4 hours ago
Student Ambassadors/Ambassadeurs étudiant.e.s - AMM - EDI622
McGill University
Montreal, QC
Part-time
The list of functions outlined above is representative and not a complete and detailed list of tasks which may be performed by an incumbent.
Added 4 hours ago
Inside Sales Representative
Peninsula Canada
Toronto, ON
$70,000 to $90,000 CAD / year
Full-time
Added 4 hours ago
Human Resources Generalist
City of Brandon
Brandon, MB
Full-time
Support corporate initiatives related to accessibility, representative workforce, and employer branding.

Vision Group

Clinical Patient Advisor

Kitchener, ON, Canada

Pay: The wage range for this role is between $22.65 - $26.05/hr.
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Description

Poste chez TLC Laser Eye Centres

See If You Are Our Next

CLINICAL PATIENT ADVISOR (CLINICAL COUNSELOR) | Kitchener

Working in a TLC Laser Eye Centre clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

The wage range for this role is between $22.65 - $26.05/hr.

A Look At Your Benefits

You are eligible to receive a bonus.
You have a permanent full-time position (32hrs - 40hrs p/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, & 1 wellness day.
You benefit from group insurance, telemedicine & RRSP match.
You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

You support patients throughout their journey, play a key role in their decision-making process, and contribute to clinic growth.

You meet with prospective patients immediately following their pre-operative assessment and clarify information received from the medical team.
You serve as a bridge between clinical expertise and personal decision-making, translating medical information into clear, personalized value.
You clearly and transparently present vision correction options, benefits, and financial aspects.
You help patients navigate their decision with clarity, compassion, and confidence while adapting your communication to their mindset, concerns, and motivations.
You guide patients through pricing options and payment methods, book surgery dates, and coordinate logistics.
You maintain accurate patient records and ensure compliance with all required standards.
You maintain a high rate of patient follow-through to treatment through trust-building strategies and proactive, personalized follow-ups.
You record short, personalized video messages, voice messages, or calls as reminders or warm touchpoints to improve treatment follow-through, as required.
You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
Your experience as an account manager or sales representative is considered an asset.
You have the desire to succeed while helping customers achieve their goals.
You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
You have excellent communication skills in English (written & language proficiency).
You are comfortable traveling to other clinics for training (and/or) work (expenses covered by Vision Group).
Schedule: You have flexible availability on Monday to Friday between 8:00 AM – 4:30 PM.

From our point of view

If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.

Apply About employer

More about this job

Responsibilities

The Clinical Patient Advisor supports patients throughout their vision correction journey by clarifying medical information and assisting in the decision-making process. They also manage administrative tasks, including booking surgeries, maintaining patient records, and ensuring high treatment follow-through.

Requirements

Candidates should have a background in customer service, sales, or account management with excellent communication and organizational skills. The role requires the ability to travel to other clinics and maintain flexible availability between Monday and Friday.

Skills

Customer service
Sales
Communication
Time management
Problem-solving
Organization
Patient relations
Data entry
Retention
Account management

Benefits

Bonus
Free LASIK surgery
3 weeks of vacation
3 sick days
1 wellness day
Group insurance
Telemedicine
RRSP match

Visa sponsorship

Not detected in the job text

Keywords

Clinical Patient Advisor
Ophthalmology
LASIK
Vision correction
Customer service
Sales representative
Account manager
Patient care
Risk management
Retention
Clinic operations
Scheduling
Medical records
Communication skills
Time management
Problem-solving
Professionalism
Healthcare

Report this job