Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 1 day ago
PG
Account Executive
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as…
Added 1 day ago
PG
Account Executive
Publicis Groupe Holdings B.V
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We’re looking for an Account Executive to support the execution of Shopper Marketing programs and help our clients navigate the evolving in-store, digital and retail media landscape. The…
Added 1 day ago
PG
E-Commerce Specialist
Publicis Groupe Holdings B.V
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
Work Your World program enabling you to experience working from anywhere in Canada or overseas for up to 6 weeks a year
Added 1 day ago
PG
Account Supervisor
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news and reports.
Added 1 day ago
CS
Ticketing Operations Specialist
Calgary Sports and Entertainment
Calgary, AB
- Full-time
…marketing communications. The position also provides customer support, resolves ticketing issues, and liaises with internal teams and vendors. Flexibility to work evenings and weekends is…
Added 1 day ago
ST
Reliability Applications Specialist
Spartakus Technologies
Kirkland, QC
- Full-time
Support new implementations through workshops, software configuration, and customer training.
Added 1 day ago
SH
Physiotherapist Hospital Rehab
SE Health
Richmond Hill, ON
- $40 to $49 CAD / hour
As a Physiotherapist with SE Health, you’ll collaborate with an interdisciplinary care team to support patients through recovery, rehabilitation, and safe transitions in care. You’ll use…
Added 1 day ago
LG
Road technician
Le Groupe JLD-Laguë
Saint-Hyacinthe, QC
- Full-time
Employer-matched RRSP, helping you build your future with company support after 3 months of service.
Added 1 day ago
LG
Mechanical technician
Le Groupe JLD-Laguë
QC
- Full-time
An Employee and Family Assistance Program, covering all aspects of overall health, providing you with support whenever you need it.
Added 1 day ago
LG
Technical advisor
Le Groupe JLD-Laguë
Saint-Hyacinthe, QC
- Full-time
An Employee and Family Assistance Program, covering all aspects of overall health, providing you with support whenever you need it.
Added 1 day ago
LG
Receptionist
Le Groupe JLD-Laguë
Carp, ON
- Full-time
An Employee and Family Assistance Program, offering support for mental, financial, and family well-being whenever you need it.
Added 1 day ago
JR
Director sales & operations execution
Jump! Recruteurs
Remote, Canada
- $160,000 CAD / year
- Full-time
- Per diem
- Remote
…seeking a Director, Sales & Operations Execution (S&OE) to support operational execution and ensure exceptional customer service…
Added 1 day ago
LINC Program Instructor
The Immigrant Education Society
Calgary, AB
Program: Language Instruction for Newcomers to Canada (LINC)
Added 1 day ago
Health Care Aide - Casual
Optima Living
Okotoks, AB
Completion of a Medication Administration internal course and exam upon hire and maintain annual recertification is required
Added 1 day ago
Recreation Assistant - Casual
Optima Living
Vegreville, AB
Provides one on one support to residents as applicable.
Added 1 day ago
PS
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps plein jour Embauche feu vert
PHX Saint-Eustache (9568-7299 Québec Inc.)
QC
- Full-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 1 day ago
SW
Pharmacist, Hourly Full Time Flexible Shifts
SDM Westside Marketplace (SMP Pharmacy Ltd)
Waterloo, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 day ago
SC
Beauty Specialist, Hourly Part Time Day
SDM Cobourg Spring ()
Cobourg, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 day ago
Customer Service Representative
Price Electronics
Winnipeg, MB
Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling,…
Added 1 day ago
SC
Claims Examiner - Bodily Injury -Auto
Sedgwick Canada Inc.
AB
- Full-time
Supports the organization's quality program(s).
Added 1 day ago
HE
Estimator, Electrical
Houle Electric Limited
BC
- Full-time
…and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat…
Added 1 day ago
Casual Inventory - 90 working days in one calendar year
Department of Justice Canada
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Yellowknife, NT · Halifax, NS · Iqaluit, NU · Ottawa, ON · Toronto, ON · Gatineau, QC · Saskatoon, SK · Whitehorse, YT
PM - Program Administration (example: Manager, Analyst, Program Officer)
Added 1 day ago
PB
Responsable des affaires juridiques et corporatives | Manager, Legal and Corporate Affairs
Polycor Brand
Québec, QC · Montréal, QC
- Full-time
Added 1 day ago
Conseiller(ère) relations client
Vision Group
Montréal, QC
…including outbound calls, SMS, email, and web inquiries, you will support lead nurturing initiatives, maximize conversion opportunities, and deliver an exceptional patient…
Added 1 day ago
BR
RAAM Case Manager
Battle River Treaty 6 Health Centre Inc.
North Battleford, SK
- Full-time
As part of a collaborative multidisciplinary team, utilizing an outreach approach, the goal of the Case Manager is to support clients in recovery as well as in their relationship with the…

Vision Group

Conseiller(ère) relations client

Montréal, QC, Canada

Apply on jobs.jobvite.com About employer

Applications open in a new tab.

Job details

Posting language: English · French

Original job description

English section of this bilingual listing.

See if you are our next:

CLINICAL PATIENT ADVISOR

The Patient Growth Specialist is a sales-focused outbound contact center professional responsible for converting marketing-generated leads into consultations, retaining patients at risk of disengaging, and reactivating inactive patients. Through proactive outreach and relationship building, this role directly contributes to patient acquisition, revenue growth, and patient retention objectives.

As part of a high-performing Patient Growth Team, you will engage prospective and existing patients throughout their lifecycle, from initial inquiry through consultation, treatment decision, retention, and reactivation opportunities. Using an omnichannel approach including outbound calls, SMS, email, and web inquiries, you will support lead nurturing initiatives, maximize conversion opportunities, and deliver an exceptional patient experience.

A look at your benefits

You enjoy a permanent, full-time position (40h/week) Please note that weekly working hours may vary depending on operational needs and are not guaranteed.
You receive 3 weeks of paid vacation, 4 personal days for unexpected situations, and an additional day off during the holiday season.
You benefit from group insurance, including telemedicine, an employee assistance program, and a group RRSP.
You may be eligible for free LASIK surgery and discounts for your loved ones.

Your tasks at a glance

You proactively contact new leads, existing patients, inactive patients, and consultation opportunities through outbound calls and digital channels.
You convert leads into booked consultations by building trust, identifying patient needs, and overcoming objections.
You execute retention and reactivation strategies to reduce cancellations and preserve revenue.
You follow up on marketing campaigns, abandoned consultations, and other growth opportunities.
You achieve goals related to bookings, conversion rates, contact rates, retention outcomes, and revenue contribution.
You educate patients on procedures, consultation processes, and treatment options while delivering exceptional service.
You accurately maintain patient records, CRM notes, and appointment information.
You collaborate with Marketing and Patient Care teams to support patient engagement and growth initiatives.

A clear view of your assets

You hold a high school diploma.
You have at least two years of experience in outbound sales, inside sales, contact centres, patient acquisition, customer retention, or high-volume customer engagement, preferably with outbound calling experience.
You have a proven ability to achieve sales, conversion, retention, or booking targets.
You have strong sales, relationship-building, communication, and active listening skills.
You take an empathetic, patient-focused approach and demonstrate strong objection-handling and negotiation skills.
You are self-motivated and thrive in a fast-paced environment.
You are comfortable multitasking and managing multiple communication channels simultaneously.
You are proficient in Microsoft Office applications and CRM systems, and you quickly learn new technologies, reporting tools, and AI-enabled systems.
You have strong organizational skills and maintain a high level of accuracy when entering data.
You are fluent in French and English, both spoken and written, as you will communicate with English-speaking patients who do not speak French.

From our point of view

Do you thrive on building relationships, overcoming objections, and achieving goals while delivering an exceptional patient experience? We’d love to meet you!

#VG1

Read the full bilingual original

Description

Poste chez Groupe Vision

Voyez si vous êtes notre prochain(e):

CONSEILLER(ÈRE) RELATIONS CLIENT

Le ou la spécialiste occupe un rôle axé sur la vente au sein d’un centre de contacts, principalement par des appels sortants. Vous convertissez les demandes d’intérêt générées par les campagnes marketing en consultations, accompagnez les patients susceptibles d’abandonner leurs démarches et renouez le contact avec les patients inactifs. Grâce à vos démarches proactives et à votre capacité à bâtir des relations, vous contribuez directement à l’acquisition de patients, à la croissance des revenus et à la fidélisation.

Au sein d’une équipe performante, vous accompagnez les patients potentiels et actuels à chaque étape de leur parcours, de la première demande d’information à la consultation et à la décision de traitement, ainsi que dans les démarches de fidélisation et de reprise de contact. Par les appels sortants, les textos, les courriels et les demandes reçues en ligne, vous entretenez l’intérêt des patients, maximisez les occasions de prise de rendez-vous et offrez une expérience patient exceptionnelle.

Regard sur vos avantages

Vous occupez un poste permanent à temps plein (40h/semaine). Veuillez noter que les heures de travail hebdomadaires peuvent varier en fonction des besoins opérationnels et ne sont pas garanties.
Vous profitez de 3 semaines de vacances payées, de 4 journées personnelles pour les imprévus et d’une journée supplémentaire pendant la période des Fêtes.
Vous bénéficiez d’assurances collectives comprenant la télémédecine, d’un programme d’aide aux employés et d’un REER collectif.
Vous avez la possibilité de bénéficier d’une chirurgie LASIK gratuite ainsi que de rabais pour vos proches.

Vos tâches en un coup d’œil

Vous communiquez de façon proactive avec les nouveaux patients potentiels, les patients actuels et les patients inactifs par des appels sortants et des canaux numériques afin de susciter leur intérêt et de proposer des consultations.
Vous convertissez les demandes d’intérêt en consultations réservées en établissant un lien de confiance, en cernant les besoins des patients et en répondant à leurs questions.
Vous mettez en œuvre des stratégies de fidélisation et de reprise de contact afin de réduire les annulations.
Vous effectuez les suivis liés aux campagnes marketing, aux démarches de consultation interrompues et aux autres occasions de croissance.
Vous atteignez les objectifs liés aux prises de rendez-vous, aux taux de conversion, aux taux de contact et à la fidélisation.
Vous renseignez les patients sur les interventions, le déroulement des consultations et les options de traitement tout en offrant un service exceptionnel.
Vous tenez à jour avec précision les dossiers des patients, les notes dans le système de gestion de la relation client (CRM) et les renseignements relatifs aux rendez-vous.
Vous collaborez avec les équipes du marketing et le Centre de soins aux patients pour soutenir l’engagement des patients et les initiatives de croissance.

Une vue claire de vos atouts

Vous détenez un diplôme d’études secondaires.
Vous possédez au moins deux ans d’expérience en vente par appels sortants, en vente interne, en centre de contacts, en acquisition de patients, en fidélisation de la clientèle ou dans un rôle comportant un volume élevé d’interactions avec la clientèle, idéalement avec une expérience en appels sortants.
Vous avez démontré votre capacité à atteindre des objectifs de vente, de conversion, de fidélisation ou de prise de rendez-vous.
Vous possédez de solides aptitudes en vente, en développement de relations, en communication et en écoute active.
Vous adoptez une approche empathique, centrée sur les patients, et possédez de bonnes aptitudes pour répondre aux objections et négocier.
Vous faites preuve de motivation et vous vous épanouissez dans un environnement au rythme soutenu.
Vous êtes à l’aise de gérer plusieurs tâches et canaux de communication simultanément.
Vous maîtrisez les applications Microsoft Office et les systèmes CRM, et vous apprenez rapidement à utiliser de nouvelles technologies, des outils de production de rapports et des systèmes intégrant l’intelligence artificielle.
Vous possédez un excellent sens de l’organisation et faites preuve d’une grande précision lors de la saisie de données.
Vous maîtrisez le français et l’anglais, à l’oral et à l’écrit, puisque vous devrez communiquer avec des patients unilingues anglophones.

De notre point de vue

Vous aimez bâtir des relations, atteindre vos objectifs tout en offrant une expérience patient exceptionnelle? Nous aimerions vous rencontrer!

See if you are our next:

CLINICAL PATIENT ADVISOR

A look at your benefits

You enjoy a permanent, full-time position (40h/week) Please note that weekly working hours may vary depending on operational needs and are not guaranteed.
You receive 3 weeks of paid vacation, 4 personal days for unexpected situations, and an additional day off during the holiday season.
You benefit from group insurance, including telemedicine, an employee assistance program, and a group RRSP.
You may be eligible for free LASIK surgery and discounts for your loved ones.

Your tasks at a glance

You proactively contact new leads, existing patients, inactive patients, and consultation opportunities through outbound calls and digital channels.
You convert leads into booked consultations by building trust, identifying patient needs, and overcoming objections.
You execute retention and reactivation strategies to reduce cancellations and preserve revenue.
You follow up on marketing campaigns, abandoned consultations, and other growth opportunities.
You achieve goals related to bookings, conversion rates, contact rates, retention outcomes, and revenue contribution.
You educate patients on procedures, consultation processes, and treatment options while delivering exceptional service.
You accurately maintain patient records, CRM notes, and appointment information.
You collaborate with Marketing and Patient Care teams to support patient engagement and growth initiatives.

A clear view of your assets

You hold a high school diploma.
You have at least two years of experience in outbound sales, inside sales, contact centres, patient acquisition, customer retention, or high-volume customer engagement, preferably with outbound calling experience.
You have a proven ability to achieve sales, conversion, retention, or booking targets.
You have strong sales, relationship-building, communication, and active listening skills.
You take an empathetic, patient-focused approach and demonstrate strong objection-handling and negotiation skills.
You are self-motivated and thrive in a fast-paced environment.
You are comfortable multitasking and managing multiple communication channels simultaneously.
You are proficient in Microsoft Office applications and CRM systems, and you quickly learn new technologies, reporting tools, and AI-enabled systems.
You have strong organizational skills and maintain a high level of accuracy when entering data.
You are fluent in French and English, both spoken and written, as you will communicate with English-speaking patients who do not speak French.

From our point of view

Do you thrive on building relationships, overcoming objections, and achieving goals while delivering an exceptional patient experience? We’d love to meet you!

#VG1

Apply on jobs.jobvite.com About employer

More about this job

Responsibilities

The Patient Growth Specialist at Groupe Vision will call and message prospective and existing patients to book consultations, retain and reactivate patients, and keep accurate records in the CRM. The role also works with the Marketing and Patient Care teams.

Requirements

Groupe Vision needs a high school diploma, at least two years of outbound sales, inside sales, contact centre or customer retention experience, and proven goal achievement. Candidates must be fluent in French and English, spoken and written, and comfortable with Microsoft Office and CRM systems.

Skills

Outbound calling
Inside sales
CRM software
Microsoft Excel
Microsoft Word
Microsoft Outlook
Lead conversion
Relationship building
Active listening
Objection handling
Negotiation
Customer retention
Appointment scheduling
Patient education
Data entry accuracy
Multitasking
Bilingual French and English communication
Reporting tools
AI-enabled systems

Benefits

Group insurance
Employee assistance program
Group RRSP
3 weeks paid vacation
Free LASIK surgery eligibility
Discounts for loved ones

Keywords

outbound sales
inside sales
contact centre
call centre
patient acquisition
patient retention
patient reactivation
lead conversion
appointment booking
customer retention
CRM
Microsoft Office
bilingual French English
telemarketing
omnichannel
SMS
email
objection handling
negotiation
data entry

Seniority

Entry level

Perks

Generous paid time off
Retirement plan
Employee discount
Wellness program

Tools

Microsoft Office
CRM

Languages

French
English

Report this job

Work requirements

Jobs in Canada