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Added 17 mins ago
BB
AV Estimator lI
Bosch Building Technologies North America
Toronto, ON
- Full-time
…opportunities. This role serves as a key contributor to the pre-sales process by analyzing customer requirements, developing system solutions, preparing detailed cost estimates, and…
Added 47 mins ago
TH
Associé(ée) à la mise en marché (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 1 hour ago
TS
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
IF
Rental Account Manager
Impact Fulfillment Services
Concord, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 1 hour ago
IF
Rental Account Manager
Impact Fulfillment Services
Toronto, ON · Etobicoke, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 2 hours ago
HR
National Sales Executive
hirequity Recruitment Agency
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
A clear path from inside sales into a field hunter role.
Added 2 hours ago
Q
Engineer
Qualcomm
Toronto, ON
- Full-time
Collaborates with others inside project team to accomplish project objectives.
Added 3 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Dartmouth, NS
- $60,000 to $70,000 CAD / year
- Full-time
Most inside sales jobs ask you to take orders. This one asks you to grow a business. You take over a book of established customers and you are trusted to make it bigger, and you are paid…
Added 3 hours ago
BE
Inside Sales Associate, Bilingual (English and French)
BoldHouse Executive Search
Marieville, QC
- $60,000 to $70,000 CAD / year
- Full-time
Most inside sales jobs ask you to take orders. This one asks you to grow a business. You take over a book of established customers and you are trusted to make it bigger, and you are paid…
Added 3 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Burnaby, BC
- $60,000 to $70,000 CAD / year
- Full-time
Most inside sales jobs ask you to take orders. This one asks you to grow a business. You take over a book of established customers and you are trusted to make it bigger, and you are paid…
Added 4 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
Most inside sales jobs ask you to take orders. This one asks you to grow a business. You take over a book of established customers and you are trusted to make it bigger, and you are paid…
Added 4 hours ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
Support and coordinate with Inside Sales administration on contract and export compliance reviews, and order administration.
Added 4 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Added 4 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
Added 4 hours ago
AI
Customer Sales & Service Representative
Applied Industrial Technologies - Canada
Cranbrook, BC
- Full-time
2 or more years of Industrial or Fluid Power components sales experience
Added 4 hours ago
E
Customer Account Manager
EconoLease
Toronto, ON · Scarborough, ON
- $65,000 to $80,000 CAD / year
- Full-time
Minimum of 3 years of experience in inside sales, account management, or customer-facing roles; experience in finance, leasing, payments, equipment, or other B2B industries is an asset
Added 4 hours ago
E
Customer Account Manager
EconoLease
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
Minimum of 3 years of experience in inside sales, account management, or customer-facing roles; experience in finance, leasing, payments, equipment, or other B2B industries is an asset
Added 4 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
Added 4 hours ago
PE
Project Coordinator, Renewables
PRI Engineering
Toronto, ON
- Full-time
Inside sales or quoting experience in a technical services business.
Added 4 hours ago
MP
Inside Sales Representative
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Receives all wire rod orders, trade and affiliate sales, has credit checked, analyses, reviews and obtains production approval, schedules for production, follows up on processing and…
Added 4 hours ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
…maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You contribute to the Fitness World culture and…
Added 4 hours ago
PE
Project Coordinator, Renewables
PRI Engineering
Calgary, AB
- Full-time
Inside sales or quoting experience in a technical services business.
Added 5 hours ago
Operations Manager, Tank Rentals & Sales
UFA Co-operative Ltd.
Grande Prairie, AB
BarW is seeking a strategic and entrepreneurial Operations Manager, Tank Rentals & Sales to lead a growing multi-location business across Western Cananda. This role is accountable for…
Added 5 hours ago
WC
Inside Sales/Delivery Driver
White Cap Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Responsible for providing exceptional customer service and generating new sales opportunities. Respond to customer order and quotation requests, over the counter, and received via outside…
Added 5 hours ago
WP
Associate Customer Service- Contract
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
5-7 years of Inside Sales/Customer Service experience. Preferably in a manufacturing environment.

Vision Group

Patient Growth Specialist

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

See if you are our next:

Patient Growth Specialist

The Patient Growth Specialist is a sales-focused outbound contact center professional responsible for converting marketing-generated leads into consultations, retaining patients at risk of disengaging, and reactivating inactive patients. Through proactive outreach and relationship building, this role directly contributes to patient acquisition, revenue growth, and patient retention objectives.

As part of a high-performing Patient Growth Team, you will engage prospective and existing patients throughout their lifecycle, from initial inquiry through consultation, treatment decision, retention, and reactivation opportunities. Using an omnichannel approach including outbound calls, SMS, email, and web inquiries, you will support lead nurturing initiatives, maximize conversion opportunities, and deliver an exceptional patient experience.

A look at your benefits

You enjoy a permanent, full-time position (40h/week) Please note that weekly working hours may vary depending on operational needs and are not guaranteed.
You receive 3 weeks of paid vacation, 4 personal days for unexpected situations, and an additional day off during the holiday season.
You benefit from group insurance, including telemedicine, an employee assistance program, and a group RRSP.
You may be eligible for free LASIK surgery and discounts for your loved ones.

Your tasks at a glance

You proactively contact new leads, existing patients, inactive patients, and consultation opportunities through outbound calls and digital channels.
You convert leads into booked consultations by building trust, identifying patient needs, and overcoming objections.
You execute retention and reactivation strategies to reduce cancellations and preserve revenue.
You follow up on marketing campaigns, abandoned consultations, and other growth opportunities.
You achieve goals related to bookings, conversion rates, contact rates, retention outcomes, and revenue contribution.
You educate patients on procedures, consultation processes, and treatment options while delivering exceptional service.
You accurately maintain patient records, CRM notes, and appointment information.
You collaborate with Marketing and Patient Care teams to support patient engagement and growth initiatives.

A clear view of your assets

You hold a high school diploma.
You have at least two years of experience in outbound sales, inside sales, contact centres, patient acquisition, customer retention, or high-volume customer engagement, preferably with outbound calling experience.
You have a proven ability to achieve sales, conversion, retention, or booking targets.
You have strong sales, relationship-building, communication, and active listening skills.
You take an empathetic, patient-focused approach and demonstrate strong objection-handling and negotiation skills.
You are self-motivated and thrive in a fast-paced environment.
You are comfortable multitasking and managing multiple communication channels simultaneously.
You are proficient in Microsoft Office applications and CRM systems, and you quickly learn new technologies, reporting tools, and AI-enabled systems.
You have strong organizational skills and maintain a high level of accuracy when entering data.
You are fluent in French and English, both spoken and written, as you will communicate with English-speaking patients who do not speak French.

From our point of view

Do you thrive on building relationships, overcoming objections, and achieving goals while delivering an exceptional patient experience? We’d love to meet you!

Apply About employer

More about this job

Responsibilities

The Patient Growth Specialist is responsible for converting marketing leads into consultations and reactivating inactive patients through proactive outbound outreach. This role involves managing the patient lifecycle, maintaining accurate CRM records, and collaborating with marketing and care teams to meet revenue and retention goals.

Requirements

Candidates must have a high school diploma and at least two years of experience in outbound sales, contact centers, or customer engagement. Proficiency in English and French is required, along with strong communication, negotiation, and CRM software skills.

Skills

Outbound sales
Inside sales
Customer retention
Lead conversion
Relationship building
Objection handling
Negotiation
Active listening
Communication
CRM systems
Microsoft Office
Data entry
Multitasking
Patient education
Bilingualism

Benefits

Paid vacation
Personal days
Holiday season time off
Group insurance
Telemedicine
Employee assistance program
Group RRSP
Free LASIK surgery
Discounts for loved ones

Visa sponsorship

Not detected in the job text

Keywords

Outbound sales
Inside sales
Contact center
Lead nurturing
Patient acquisition
Customer retention
CRM
Microsoft Office
Negotiation
Objection handling
Bilingual
Patient experience
Revenue growth
Data entry
AI-enabled systems
Reporting tools
Consultation booking
Omnichannel communication

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