IT Consultant

IT Technical Consultant

Full Time / Permanent Location: Halifax Regional Municipality (HRM) and Dartmouth Office

Are you a technical, customer-focused IT professional who enjoys solving complex challenges, working directly with clients, and spending time outside of a traditional desk environment? Do you have experience supporting hardware and software infrastructure in both on-premise and Microsoft Azure environments? If so, we’d love to hear from you!

We’re currently looking for an IT Consultant to join our talented Managed IT Services team. 

If you’re energized by solving technical problems, connecting with clients, and meeting and supporting new people very day, we’d love to hear from you!

In this hands-on role, you will be responsible for:

• Providing day-to-day IT system, network, and infrastructure support for a diverse client base throughout the Maritimes.
• Supporting hardware and software infrastructure across both on-premise and Microsoft Azure environments, with a focus on Microsoft technologies.
• Working directly with clients to gather and document requirements related to their internal systems, networks, and applications.
• Troubleshooting and resolving technical issues while providing excellent customer service.
• Responding to service requests within designated timelines and maintaining accurate records within our ticketing system.
• Collaborating with team members to resolve client issues and deliver effective solutions.
• Supporting internal and external sales efforts as required.

We are seeking candidates that will bring the following skills and experience:

• 1–5 years of experience in a technical support, infrastructure, or consulting role.
• Relevant post-secondary education or equivalent technical experience.
• Experience supporting IT infrastructure, including hardware, software, networks, and end-user environments.
• Hands-on experience with Microsoft technologies, including Microsoft 365, Windows Server, Desktop OS, and Azure environments.
• Experience troubleshooting and supporting on-prem and cloud-based infrastructure.
• Knowledge of SMB IT network infrastructure, domain administration, security requirements, and end-user equipment.
• Experience using remote monitoring and alerting systems.
• Strong problem-solving skills with the ability to prioritize, take ownership, and execute solutions in a timely manner.
• Excellent written and verbal communication skills with the ability to work directly with clients and collaborate with internal teams.

About Us

At Vision33, we’re forward-thinkers. We deliver cloud-based ERP and business solutions through experienced consultants and trusted technology partners. With an award-winning global team and responsive support, we help organizations run smarter and grow faster.

• Global Reach: 400+ experts helping businesses succeed around the world. 
• Proven Impact: Cloud solutions that boost efficiency, lasting growth and sustainable financial success. 
• Trusted Expertise: 1,500+ mid-market and enterprise customers count on us to modernize how they work. 
• Culture That Clicks: We put people first - supporting our customers, empowering our team, and celebrating wins together. 

We offer a competitive total rewards program including paid vacation and leaves, retirement plan, health and wellness programs, training and development, and various other employee benefits and perks. We offer exciting opportunities for diverse project work, internal mobility, global travel, and so much more. If you want to be part of a global, diverse, passionate, and fun environment where you can truly make a difference, please submit an online application today!

For more information on our company, our culture, our benefits, and more, please visit our website at www.vision33.com