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Added 17 mins ago
Hell's Kitchen Server Assistant/Food Runner
River Cree Resort & Casino
Enoch, AB
Part-time
Reporting to Hell’s Kitchen General Manager, the Food Runner & Server Assistant plays a vital supporting role in delivering an exceptional guest experience. This hybrid position ensures the…
Added 17 mins ago
Assistant Food & Beverage Manager
Mt Seymour Resorts Ltd
North Vancouver, BC
Full-time
The Assistant Food & Beverage Manager works closely with the Food and Beverage Manager to oversee, operate, and develop all Food & Beverage operations at Mt Seymour throughout the summer…
Added 46 mins ago
Back of House - Service Assistant
Sandman Hotel Group
Winnipeg, MB
Full-time
…Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care…
Added 1 hour ago
Executive Operations Coordinator to the President
Onni Group of Companies
Vancouver, BC
Full-time
This is not a traditional Executive Assistant or administrative support position.
Added 1 hour ago
Assistant General Manager
Boston Pizza
Burlington, ON
Full-time
Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing,…
Added 1 hour ago
Housekeeping Operations Manager
AccorHotel
Banff, AB
Full-time
…spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life…
Added 2 hours ago
HR and Administrative Assistant
University of British Columbia
Vancouver, BC · UBCV | Biological Sciences Building (BIOL)
$4,594 to $4,827 CAD / month
Full-time
-Processes applications, liaises with applicants, and schedules interviews, travel, hospitality, and accommodations.
Added 2 hours ago
Assistant Food and Beverage Manger
Marriott
Victoria, BC
Full-time
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the…
Added 2 hours ago
General Manager ( Temporary 12-18 Month Contract - Maternity Leave)
Avolta
Calgary, AB
Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all…
Added 2 hours ago
Grand Makwa Cinema Assistant Manager $16.00-$24.00
Grand Casino Mille Lacs & Hinckley
Makwa, SK
Full-time
If a non-disabled guest is sitting in a handicapped seat the Assistant Manager will be required to ask him or her to relinquish the seat for a disabled guest.
Added 2 hours ago
Assistant
Optimize Financial Group
Toronto, ON
Full-time
Previous experience in an executive assistant, administrative coordinator, personal assistant or a similar role. Hospitality or property management is a plus.
Added 2 hours ago
Assistant Restaurant Manager
SSP America
Ottawa, ON
Full-time
Join our team as an Assistant Restaurant Manager for Urban Crave in the Ottawa Airport!
Added 2 hours ago
Personal Assistant
Robert Half
Vancouver, BC
$85,000 to $95,000 CAD / year
Full-time
We are seeking a highly organized, discreet, and resourceful Personal Assistant to provide comprehensive support to two high-net-worth individuals. This role requires excellent attention to…
Added 2 hours ago
SSENSE Montréal - Styliste personnel·le adjoint·e // SSENSE Montreal - Associate Personal Stylist
SSENSE
Montreal, QC
Full-time
Join our retail team as an Assistant Personal Stylist at our flagship boutique located in the heart of Old Montreal! Our SSENSE Montreal store spans five floors, offering a curated…
Added 4 hours ago
Line Cook (Casual)
Westerner Park
Red Deer, AB
Part-time
Under the direction of the Assistant Manager, Warehouse and Kitchen Operations, and Event & Catering Chef, the Line Cook is responsible for the following:
Added 4 hours ago
FT Relief Surv Shift Manager-GCT
Great Canadian Entertainment
Toronto, ON
The ability to obtain registration as a category 1 Gaming Assistant (license) with the Alcohol
Added 4 hours ago
Assistant Manager: Ski Patrol - Salary
Vail Resorts
Whistler, BC
The Assistant Manager for Ski Patrol is a managerial position tasked with being responsible for leading multiple patrollers for the day-to-day operations on the mountain. This role will…
Added 5 hours ago
Snack Bar Attendant
Delta Bingo Inc HQ
Penetanguishene, ON
Up to $17.95 CAD / hour
Part-time
Ability to obtain and maintain an AGCO Gaming Assistant License.
Added 5 hours ago
Server Assistant/Aide-Serveur
Playground
Montreal, QC
Full-time
Added 5 hours ago
Assistant General Manager
Blue Shock Executive Search
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
…excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional…
Added 5 hours ago
Restaurant General Manager - Lakeview Lounge (Contract)
AccorHotel
Lake Louise, AB
Full-time
…empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations,…
Added 5 hours ago
Staff Accommodation - Assistant Supervisor
Sunshine Village Corporation
Banff, AB
The Staff Accommodation Assistant Supervisor works in all aspects of housing for those who engage in the unique experience of both working and living at Sunshine Village. This role excels…
Added 5 hours ago
Back of House - Service Assistant
Northland Properties
Winnipeg, MB
…Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care…
Added 6 hours ago
Assistant General Manager, Clockwork & Library Bar
AccorHotel
Toronto, ON
Full-time
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
Added 6 hours ago
Assistant Server, Clockwork (Part-Time)
AccorHotel
Toronto, ON
Part-time
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

Vita Student

Customer Service Assistant

Manchester, NS, Canada

Job type: Part-time
Apply by: Oct 24, 2026
Working hours: 16 hours per week
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

, Manchester, Circle Square

Day-Time Shifts & Duties

Hourly Rate: £13.45 plus generous benefits (please see below).

Contract: Permanent, part-time. A minimum commitment of 16 hours per week

Required Days of Work: Tuesday's, Wednesday's & Thursday's

Working Hours: Varied shift patterns, between the hours of 6am - 9pm. Full flexibility required.

Overtime: We offer overtime opportunities to support both planned and unplanned shift cover. These additional hours help us maintain the exceptional service and support our residents expect.

Where Ambition Lives

At Vita Student, we create more than premium student accommodation; we create unforgettable experiences for a global community of ambitious students.

From industry-leading spaces and first-class services to vibrant communities and exceptional support, everything we do is designed to help our residents thrive. Our residences are home to students from around the world, and we're proud to provide an environment where they can live without limits and focus on achieving their ambitions.

We’re looking for our next Customer Service Assistant to deliver a luxury, home-from-home experience for our students.

Our Customer Service Assistant’s

Provide An Exceptional & Personalised Service To Students By Anticipating And Delivering To Their Needs; Offering Information On Local Attractions, And Handling Enquiries With a Focus On Creating a Seamless And Positive Experience

Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.
Be on hand for questions which may arise.
Ensure our facilities are being looked after respectfully by residents & guests.
Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard at all times.
Be on hand, delivering solutions to issues or challenges that may arise.
Conduct block walks every 4-6 hours surveying and reporting every area of the building.
Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
Manage & store parcels correctly to allow students to easily access their deliveries as required.
Be the primary point of contact for any potential incident or emergency that may occur onsite.
Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.

Professional Experience

Who we want to join our team

An experienced customer service professional, well-versed in delivering premium experiences to customers.
We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.

Personal Characteristics

Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
Strong organisational and leadership qualities with an ability to remain calm under pressure.
Adaptability, creativity & positivity.
Resilience, with an ability to effectively navigate unexpected situations.
Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.

Why work for us…….

Benefits

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.

Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.

Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!

Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.

Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.

Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.

Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.

24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.

Right to Work & DBS

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.

Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

Apply About employer

More about this job

Responsibilities

Welcome students and guests, respond to enquiries, and provide personalised service while helping create a positive resident experience. Maintain communal areas and facilities, conduct building checks, manage parcels and refreshments, and act as a point of contact for incidents or emergencies.

Requirements

Applicants should have customer service experience and demonstrate a proactive approach to maintaining the cleanliness and safety of communal areas, along with confidence using technology systems. Strong communication, organisation, adaptability, resilience, and flexibility are required; the role also involves extended periods of standing and repetitive movements, with reasonable adjustments considered.

Skills

Customer Service
Communication
Front-Of-House Service
Reception
Enquiry Handling
Problem Solving
Organisation
Leadership
Adaptability
Resilience
Technology Proficiency
Health And Safety
Incident Response
Facilities Maintenance
Cultural Awareness

Benefits

Pro-Rata Paid Holiday
Birthday Leave
Perkbox Account
Employer Pension Contribution
Parties And Events
Recognition Programmes
Career Development And Training
24/7 Employee Assistance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Student Accommodation
Front Of House
Reception
Resident Experience
Enquiry Handling
Local Attractions
Communal Area Maintenance
Facilities
Building Walks
Parcel Management
Refreshment Stock
Waste Management
Health And Safety
Incident Response
Emergency Response
Technology Systems
Cultural Awareness
Equal Treatment
Flexible Shifts
Overtime
DBS Check
Right To Work

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