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Added 13 mins ago
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
Full-time
…immédiates pour maintenir l’efficacité et l’efficience des opérations sur le plancher pour la vente au…
Added 14 mins ago
Commercial Property Manager
Altis
Vancouver, BC
$90,000 to $109,000 CAD / year
Full-time
Are you passionate about creating exceptional tenant experiences while leading the day-to-day operations of a dynamic commercial real estate portfolio? An established organization in the…
Added 14 mins ago
Medical Office Assistant/Receptionist, Urgent Primary Care Centre
Fraser Health Authority
Abbotsford, BC
$27.26 to $29.16 CAD / hour
Other
Reporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first…
Added 14 mins ago
Certified Dental Assistant, Dentistry
BC Children's Hospital, Vancouver
Vancouver, BC
Part-time
Join our dynamic dental team at BC Children’s Hospital as a Certified Dental Assistant, providing essential support in all aspects of dentistry performed in both the Outpatient Clinic, the…
Added 14 mins ago
CAN Sales Assistant - British Columbia
Mountain Warehouse
Kelowna, BC
$18.25 CAD / hour
Part-time
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to…
Added 14 mins ago
Administrative Assistant - 15 Month Contract
Global Relay
Halifax, NS
Full-time
As an Administrative Assistant you will provide comprehensive administrative support to the daily processes and business operations of our fast-paced organization.
Added 14 mins ago
Bookstore Customer Service Assistant
York University
Toronto, ON
Contract
Provides support for the daily operations of the Bookstore including providing information to customers, assisting with maintenance of the general merchandise and line control.
Added 15 mins ago
Administrative Assistant - 15 Month Contract
Global Relay
Halifax, NS
As an Administrative Assistant you will provide comprehensive administrative support to the daily processes and business operations of our fast-paced organization.
Added 15 mins ago
assistant (e) gérant (e) de magasin, Val D'Or, QC
Starbucks
Val-d'Or, QC
$52,600 to $63,050 CAD / year
Added 15 mins ago
Executive Assistant
BMO
Toronto, ON · BMOPLACE
Full-time
…requirements while ensuring minimal interruptions to business…
Added 15 mins ago
Private Wealth Administrative Assistant, Winter 2027 (Co-op/Internship) - 4 months
BMO
Waterloo, ON · MARS
Full-time
…support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with…
Added 30 mins ago
Grand Makwa Cinema Assistant Manager $16.00-$24.00
Grand Casino Mille Lacs & Hinckley
Makwa, SK
Full-time
If a non-disabled guest is sitting in a handicapped seat the Assistant Manager will be required to ask him or her to relinquish the seat for a disabled guest.
Added 30 mins ago
Office Manager & Marketing Coordinator (12-month contract)
Peak Associates Limited
Toronto, ON
$75,000 to $90,000 CAD / year
Contract
…the senior Leadership Team while overseeing the day-to-day operations of the corporate office and assisting with marketing…
Added 30 mins ago
Assistant
Optimize Financial Group
Toronto, ON
Full-time
We are seeking a highly organized, resourceful, and discreet Assistant to provide administrative, office, personal, and project-based support. This full-time, on-site role is well suited to…
Added 30 mins ago
VISUAL ARTS STUDIO ASSISTANT (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
Corner Brook, NL
$65,079 to $76,340 CAD / year
Contract
Reporting to the Technical Director of the School of Fine Arts, the Visual Arts Studio Assistant will have primary responsibilities in the area of sculpture and fabrication; as well as…
Added 43 mins ago
Assistant Restaurant Manager
SSP America
Ottawa, ON
Full-time
Join our team as an Assistant Restaurant Manager for Urban Crave in the Ottawa Airport!
Added 43 mins ago
ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
Full-time
Added 43 mins ago
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Laval, QC
Full-time
Added 43 mins ago
ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
Full-time
Added 43 mins ago
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Hamilton, ON
Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 43 mins ago
ASSISTANT MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
Full-time
Added 43 mins ago
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Belleville, ON
Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 43 mins ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 43 mins ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 43 mins ago
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Chatham-Kent, ON · Tilbury, ON
Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…

Vita Student

Customer Service Assistant

Manchester, NS, Canada

Job type: Part-time
Apply by: Oct 24, 2026
Working hours: 16 hours per week
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

, Manchester, Circle Square

Day-Time Shifts & Duties

Hourly Rate: £13.45 plus generous benefits (please see below).

Contract: Permanent, part-time. A minimum commitment of 16 hours per week

Required Days of Work: Tuesday's, Wednesday's & Thursday's

Working Hours: Varied shift patterns, between the hours of 6am - 9pm. Full flexibility required.

Overtime: We offer overtime opportunities to support both planned and unplanned shift cover. These additional hours help us maintain the exceptional service and support our residents expect.

Where Ambition Lives

At Vita Student, we create more than premium student accommodation; we create unforgettable experiences for a global community of ambitious students.

From industry-leading spaces and first-class services to vibrant communities and exceptional support, everything we do is designed to help our residents thrive. Our residences are home to students from around the world, and we're proud to provide an environment where they can live without limits and focus on achieving their ambitions.

We’re looking for our next Customer Service Assistant to deliver a luxury, home-from-home experience for our students.

Our Customer Service Assistant’s

Provide An Exceptional & Personalised Service To Students By Anticipating And Delivering To Their Needs; Offering Information On Local Attractions, And Handling Enquiries With a Focus On Creating a Seamless And Positive Experience

Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.
Be on hand for questions which may arise.
Ensure our facilities are being looked after respectfully by residents & guests.
Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard at all times.
Be on hand, delivering solutions to issues or challenges that may arise.
Conduct block walks every 4-6 hours surveying and reporting every area of the building.
Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
Manage & store parcels correctly to allow students to easily access their deliveries as required.
Be the primary point of contact for any potential incident or emergency that may occur onsite.
Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.

Professional Experience

Who we want to join our team

An experienced customer service professional, well-versed in delivering premium experiences to customers.
We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.

Personal Characteristics

Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
Strong organisational and leadership qualities with an ability to remain calm under pressure.
Adaptability, creativity & positivity.
Resilience, with an ability to effectively navigate unexpected situations.
Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.

Why work for us…….

Benefits

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.

Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.

Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!

Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.

Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.

Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.

Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.

24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.

Right to Work & DBS

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.

Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

Apply About employer

More about this job

Responsibilities

Welcome students and guests, respond to enquiries, and provide personalised service while helping create a positive resident experience. Maintain communal areas and facilities, conduct building checks, manage parcels and refreshments, and act as a point of contact for incidents or emergencies.

Requirements

Applicants should have customer service experience and demonstrate a proactive approach to maintaining the cleanliness and safety of communal areas, along with confidence using technology systems. Strong communication, organisation, adaptability, resilience, and flexibility are required; the role also involves extended periods of standing and repetitive movements, with reasonable adjustments considered.

Skills

Customer Service
Communication
Front-Of-House Service
Reception
Enquiry Handling
Problem Solving
Organisation
Leadership
Adaptability
Resilience
Technology Proficiency
Health And Safety
Incident Response
Facilities Maintenance
Cultural Awareness

Benefits

Pro-Rata Paid Holiday
Birthday Leave
Perkbox Account
Employer Pension Contribution
Parties And Events
Recognition Programmes
Career Development And Training
24/7 Employee Assistance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Student Accommodation
Front Of House
Reception
Resident Experience
Enquiry Handling
Local Attractions
Communal Area Maintenance
Facilities
Building Walks
Parcel Management
Refreshment Stock
Waste Management
Health And Safety
Incident Response
Emergency Response
Technology Systems
Cultural Awareness
Equal Treatment
Flexible Shifts
Overtime
DBS Check
Right To Work

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