Sr. Manager, Quality Assurance & Quality Control

At Vitalus, quality is a promise to every customer and consumer who trusts what we make. As Sr. Manager, Quality Assurance & Quality Control, you'll turn that promise into one consistent, risk-based quality and food safety system across all our manufacturing plants. You'll lead the Plant Quality Managers and QC Supervisor, shape how product gets released, and build a culture where people raise concerns early. The standards and leaders you develop will keep making a difference long after any single audit or release decision.

Is This You?

• Your deep QA/QC expertise and steady judgment mean you know when to find a practical solution and when you need to hold the line.
• You develop leaders, listen before you decide, and care more about the team's long-term success than your own recognition.
• You're ready to move from running one site to setting the standard for all of them.

What You'll Do

Set One Standard

• Align procedures, specifications, sampling plans and training so the same product meets the same standard at every site.
• Assign quality resources based on risk, production needs and audit commitments.

Make Release Decisions You Can Defend

• Run lab operations through the QC Supervisor so every release decision is backed by accurate, scientific data.
• Use trend analysis and statistical process control to spot drift before product goes out of specification.

Earn Trust Inside and Out

• Keep every plant audit-ready for CFIA, FSSC 22000 and customer audits.
• Lead the response to customer quality issues and strengthen supplier controls with Customer Care and Commercial.

Build a Lasting Food Safety Culture

• Coach and develop independent quality leaders, and build bench strength across sites.
• Run root-cause analysis and corrective action (CAPA) that fixes problems for good, and bring quality into new products and process changes from the start.

What You'll Bring

• A degree in Food Science, Dairy Science, Microbiology, Chemistry or a related field.
• HACCP certification, plus Preventive Control Plan and FSSC 22000 (or equivalent GFSI scheme) training.
• 8+ years of QA/QC experience in food manufacturing, including 4+ years leading managers or supervisors.
• Hands-on experience leading audits, managing holds and recalls, and working with the Safe Food for Canadians Regulations and FDA FSMA.
• Calm under pressure, with the confidence to deliver difficult messages clearly and respectfully.
• Bonus: experience leading quality across multiple sites or in dairy manufacturing.
• 
  
• Experience with audits and certifications, including planning, executing, and responding to internal, customer, and third-party audits.
• Excellent communication and documentation skills, with the ability to prepare clear reports, SOPs, and quality manuals.
• Bachelor’s degree or higher in Food Science, Dairy Science, Chemistry, Engineering, or a related discipline.
• Experience in dairy ingredient production or similar food processing environment is highly beneficial.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced, manufacturing setting.