Jobs in Canada

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Added 57 mins ago
MG
Nurse Practitioner, Clinical Care Facilitator
Michael Garron Hospital
Toronto, ON
- Temporary
…plans, and coordinates care across hospital, primary care, specialist and community settings. Over the approximately 18-month pathway, the Nurse Practitioner works in partnership with…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Full-time
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 1 hour ago
WC
(CAN) Associé de nuit, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 2 hours ago
A
Mid-Market Implementation Specialist - Americas
Ashby
Canada
- Full-time
We're looking for a Mid-Market Implementation Specialist who excels at leading technically complex, hands on implementation projects for B2B SaaS customers. You'll own each implementation…
Added 2 hours ago
AT
Accounts Receivable Specialist
Armour Transportation Systems
Dartmouth, NS
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our…
Added 2 hours ago
CI
Technical Business Analyst
Compugen Inc
Canada
- Full-time
…conversations. This role does not require a deeply technical specialist, but it does require someone with a broad understanding of technical concepts, ask effective questions, structure…
Added 2 hours ago
XO
Communications Specialist
Xtract One Technologies
Toronto, ON
- Temporary
Our recruitment process may utilize artificial intelligence (AI) tools to enhance efficiency and ensure a fair and comprehensive review of applications. This may include AI for tasks such…
Added 2 hours ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
The Strategic Sourcing Specialist is responsible for developing and executing both short- and long-term sourcing strategies that support organizational objectives related to cost…
Added 2 hours ago
PH
Intake Hub Specialist
ParaMed Home Health Care
Toronto, ON
- Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or a
Added 2 hours ago
UI
Automotive Parts Specialist
UAP Inc.
Barry's Bay, ON
- $20.2 to $26.9 CAD / hour
- Full-time
To support our recruitment process, UAP may use artificial intelligence (AI) tools during the preliminary screening of applications. These tools assist our recruitment teams in reviewing…
Added 2 hours ago
PG
Project Manager
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…challenge incomplete briefs, anticipate delivery risks, and help specialist teams stay aligned. Tools, automation, and AI are supporting capabilities; they are not a substitute for media…
Added 3 hours ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Prince Albert, SK
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 3 hours ago
LC
Specialist, Flyer Production (12+ Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 3 hours ago
LV
SEM SPECIALIST-EN
La Vie En Rose
Montreal, QC
- Full-time
Under the supervision of the Director, Digital Acquisition, the SEM Specialist will be responsible for the development, creation, follow-up, and optimization of digital marketing campaigns…
Added 3 hours ago
VM
Community Partner Specialist
Village Media
Guelph, ON
- Full-time
The successful candidate must live in or near Guelph, Ontario
Added 3 hours ago
UI
Automotive Parts Specialist
UAP Inc.
Barry's Bay, ON · Barrys Bay, ON
- $20.2 to $26.9 CAD / hour
- Full-time
To support our recruitment process, UAP may use artificial intelligence (AI) tools during the preliminary screening of applications. These tools assist our recruitment teams in reviewing…
Added 3 hours ago
R
Project Lead, Digital Development (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Advise, guide and provide specialist expertise during the evaluation, planning or development of projects.
Added 3 hours ago
XO
Communications Specialist
XTRACT ONE
Toronto, ON
- Full-time
- Temporary
Our recruitment process may utilize artificial intelligence (AI) tools to enhance efficiency and ensure a fair and comprehensive review of applications. This may include AI for tasks such…
Added 3 hours ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
Added 3 hours ago
LH
Medical Assistant/Medical Office Administrator
LMC Healthcare
Toronto, ON
- Full-time
AI Disclosure: LMC does not use Artificial Intelligence (AI) to screen, assess or select candidates for this position.
Added 3 hours ago
E
Creative Specialist, Graphic Design
Equinix
Toronto, ON
- Full-time
We’re looking for a highly skilled Creative Specialist, Graphic Design & Motion to create world-class visual content for internal communications and external engagement.
Added 3 hours ago
E
Creative Specialist, Video & Multimedia
Equinix
Toronto, ON
- Full-time
We’re looking for a skilled Creative Specialist, Video & Multimedia to create world-class, engaging multimedia content for internal communications and external engagement.
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Prince Albert, SK
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…

Viv Technologies Inc.

Product Support Specialist

Toronto, ON, M5C 1N8, Canada

Full-time

Apply on vivtechnologies.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1 year of relevant work and/or co-op experience
Posting language: English
Posted: Sep 24, 2026

Original job description

Product Support Specialist

Viv Technologies

At Viv Technologies, we’re passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We’re proud to support some of North America’s biggest home care operators. Together, we help tens of thousands of clients safely age in the comfort of their homes.

Position Summary

The Product Support Specialist is responsible for investigating and recreating issue reports, assisting the Implementation Team with customer support, and diagnosing issues. The role acts as the first-line of debugging and problem-solving for both internal and external stakeholders. This role is essential to ensuring that our customers can run their operations smoothly and are satisfied with their experience, and that product quality is maintained and improved.

The Product Support Specialist will have the opportunity to interact with cross-functional teams and learn about many different aspects of product and IT management.

This role is based in Toronto.

Though we're currently working remotely, we're only considering candidates who reside in or are in easy reach of the GTA.

What You’ll Be Doing

Take ownership of customer issues driving them from initial communication, through investigation to eventual resolution with various priorities in order to meet SLAs
Provide well-thought-out and reliable direction, both in technical and non-technical terms, to help our customers and end users
Work directly with a small, agile, cross functional team including engineers
Debug errors within customers' integrations
Escalate inquiries to senior technical support or software engineers accordingly
Provide feedback to the Product Team on what features or enhancements may improve the product

What You Bring

1 year of relevant work and/or co-op experience
Bachelor's Degree in Information Technology, Computer Engineering, or related equivalent experience preferred
Experience with service desk management experience is strongly preferred
Experience in IT/technical support is strongly preferred
Detail and results-oriented, self-motivated and persistent
Excellent interpersonal and communication (verbal and written) skills
Demonstrated analytical, problem-solving and decision-making skills
You enjoy a challenge, are curious and love innovating new things, are passionate about finding solutions, take ownership, and are a team player

What We Offer

Competitive salary and benefits
A great corporate culture that works with your lifestyle
A chance to work with a strong team that values the opinions of every member
Opportunities to be mentored and grow your skills

We embrace the uniqueness and perspectives of the community of people who work here and our clients. Fostering an environment that reflects and supports diversity, equity, and inclusion is one important way in which we do this

Artificial intelligence is used to screen and assess applicants.

We welcome candidates with disabilities. Related questions/requests may be sent to hello@vivtechnologies.com.

Apply on vivtechnologies.bamboohr.com About employer

More about this job

Responsibilities

The Product Support Specialist is responsible for investigating and resolving customer issues while providing technical direction to internal and external stakeholders. They will work within an agile team to debug integrations and provide feedback to the product team for feature enhancements.

Requirements

Candidates should have at least one year of relevant work or co-op experience and a bachelor's degree in a related technical field. Strong interpersonal skills and experience in IT or service desk management are highly preferred.

Skills

Product support
Debugging
Problem-solving
Technical support
Service desk management
Communication skills
Analytical skills
Decision-making
Customer support
Software integration

Benefits

Competitive salary
Corporate culture

Visa sponsorship

Not detected in the job text

Keywords

Product Support
Digital Transformation
Home Care Software
Debugging
SLA
Technical Support
Service Desk Management
Agile
Cross-functional Team
Integrations
IT Management
Problem-solving
Communication
Analytical Skills
Software Engineering

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Jobs in Canada