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Added 11 hours ago
E
Sales Consultant - Full Time - Village on the Ridge (RET)
Extendicare
Chatham-Kent, ON · RET - Village on the Ridge
- Full-time
Work closely with the Executive Director and members of the management team to coordinate compelling tours and effectively communicate the advantages of the community.
Added 12 hours ago
Director of Corporate & Financial Services/Treasurer
the Town of the Blue Mountains
Thornbury, ON
…Wendat-Wyandot-Wyandotte peoples, the Town of The Blue Mountains is a four-season community with stunning natural features, including the Niagara Escarpment, Beaver Valley and the Georgian…
Added 12 hours ago
H
Senior Mechanical Engineer
HDR
Calgary, AB
- Full-time
…you could help make great things possible not only in your community, but around the…
Added 16 hours ago
MJ
Executive Director
Moose Jaw & District Chamber of Commerce
Moose Jaw, SK
- Full-time
The Moose Jaw & District Chamber of Commerce is seeking an enthusiastic, strategic, and community-minded Executive Director to lead our organization into its next chapter.
Added 19 hours ago
Project Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Director of Retail Space Management - North America, the Project Coordinator helps maintain and enhance ALDO Group corporate stores across Canada and the United States. The…
Added 19 hours ago
A
Conference Services & Event Sales Manager
AccorHotel
Calgary, AB
- Full-time
…symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable…
Added 21 hours ago
S
Stage Experience Manager, Stores
sephora.com
Toronto, ON
- Full-time
…outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in…
Added 23 hours ago
TU
Associate Recruiter Admissions Advisor
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Associate Recruiter Admissions Advisors report to the to the Manager, Undergraduate Admissions and the Associate Director, Student Recruitment and Advising. The position also works closely…
Added 1 day ago
TU
Professional Programs Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
In addition, the Manager works closely with the SPPH Senior Education Manager as well as the Associate Director Education to lead, develop and manage strategies that span all SPPH programs.…
Added 1 day ago
TS
Community Ministries Worker
The Salvation Army in Canada
Swift Current, SK
- Full-time
Internal: reports to Community Ministry Coordinator and/or Executive Director/Corps Officer
Added 1 day ago
UO
Associate Recruiter Admissions Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Associate Recruiter Admissions Advisors report to the to the Manager, Undergraduate Admissions and the Associate Director, Student Recruitment and Advising. The position also works closely…
Added 1 day ago
Principal Service Delivery Manager
Capgemini
Toronto, ON · Montreal, QC
…like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s…
Added 1 day ago
CC
Site Director
Canadian College of Health Leaders - Northwestern Ontario Chapter
AB · Edmonton, AB
- Full-time
…facilities, with a person-centred care philosophy. We are a community of continuing care excellence where people care for…
Added 1 day ago
S
Administrative Assistant - Odette Cancer Centre - Regular full-time - 2026-19041 (2026-19041)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Director of Operations in collaboration with the Head, Surgical Oncology, Odette Cancer Program at Sunnybrook Health Sciences Centre and the Regional Surgical Oncology…
Added 1 day ago
E
Director, Programs and Services
Eva's
Toronto, ON
- $119,393 to $140,712 CAD / year
- Full-time
The Director, Programs and Services provides strategic and operational leadership across the organization’s continuum of housing and support services, including emergency shelters,…
Added 1 day ago
UO
Professional Programs Manager
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
In addition, the Manager works closely with the SPPH Senior Education Manager as well as the Associate Director Education to lead, develop and manage strategies that span all SPPH programs.…
Added 1 day ago
MF
C4 Delegated Social Worker Float FT/Temporary (18 Months)
METIS FAMILY SERVICES
Surrey, BC
- Full-time
…solution available to meet the needs of children in care of the Director. The role of this position is under the direction of the team leader for which program the C4 Delegated Social…
Added 1 day ago
MF
C4 Delegated Social Worker Float FT/Permanent
METIS FAMILY SERVICES
Surrey, BC
- Full-time
…solution available to meet the needs of children in care of the Director. The role of this position is under the direction of the team leader for which program the C4 Delegated Social…
Added 1 day ago
UO
Program Admin Support
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $4,874 to $5,121 CAD / month
- Full-time
…administrative, operational, and facilities coordination for the Program Director, leadership team, faculty, staff, and learners. This position serves as a key point of contact for internal…
Added 1 day ago
TS
Community Ministries Worker
The Salvation Army Canada and Bermuda Territory
Swift Current, SK
- Full-time
Internal: reports to Community Ministry Coordinator and/or Executive Director/Corps Officer
Added 1 day ago
SH
Unit Clerk-Commis d'unité
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 day ago
Unit Clerk-Commis d'unité
Winnipeg Regional Health Authority
Ste. Anne, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 day ago
TP
Director, Concessions and Partnership Development
Toronto Pearson International Airport
Toronto, ON · Greater Toronto Area, Canada
- Full-time
An opportunity to grow, develop and thrive within a dynamic organization alongside passionate individuals committed to their work and community.
Added 1 day ago
CN
Director, Business Development, Eastern Canada
Civeo North America
ON · Ontario, Canada
- Full-time
…addition, the successful candidate will support the Senior Director of Indigenous Relations to initiate, develop, and maintain meaningful relationships with Indigenous communities,…
Added 1 day ago
R
Property Manager
Royop
AB · Edmonton, AB
- Full-time
…excellence. Join us and be part of a company committed to growth, community, and lasting…

VIVA Retirement Communities

Assistant Community Director

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

$73,000 to $78,000 CAD / year · Full-time

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Job details

Pay: $73,000 to $78,000 CAD / year
Job type: Full-time
Experience: Minimum of 8-10 years of progressive management experience in hospitality or retirement living sector.
Posting language: English
Posted: Aug 6, 2026

Original job description

Would you like to fill the time with fulfilling work for Seniors?

Join a company that believes in Making Today Great!

Work for a Premier Retirement Community and employer in Barrhaven

Be a part of a team that shares a passion for making a positive impact and see why we are Happier Here™!

Enjoy competitive salary and health benefits, team meals, vacation, sick pay and more!

You.

You have a passion for raising the bar in the retirement industry. You are an energetic, motivated leader who is able to inspire others to provide the highest standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of facilities management, housekeeping and health and safety management for seniors. You are experienced in managing Team Members and contributing to the overall success of both the Management Team and the Community. You are committed to nurturing careers, fostering learning, and having fun. If creativity, innovation, service and a chance to make a difference in people’s lives are important to you, then we are eager to hear from you.

Us.

What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!VA Retirement Communities. At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!VA, we put people first. We are looking for just the right person who shares V!VA’s mission – Making Today Great!

The Career.

Reporting to the Community Director, the Assistant Community Director will join a dynamic team that is dedicated to V!VA’s Team Members, Community Members, and Community’s purpose of Making Today Great!, while fulfilling our Vision to create places where people live, love, and laugh.

This role requires an energetic, motivated leader who will inspire others to uphold the highest standards of performance and customer service.

The incumbent will be responsible for contributing to the Community’s overall financial stability, industry and company policy compliance, and Community Member and Team Member satisfaction.

While the Assistant Community Director's leadership responsibilities extend to all Team Members, they will directly manage the Concierge and Housekeeping/Laundry Teams, the Move-in Coordinator and/or Concierge Lead. They will also oversee the administrative and accounting functions for the Community and, in the absence of the Community Director, serve as the Community Director's representative when required.

Key responsibilities include:

Managing day-to-day operations of the Concierge and Housekeeping/Laundry teams, Move-in Coordinator, and Concierge Lead
Maintaining high standards for cleanliness and implementing operating policies and procedures
Coordinating services between teams and other community departments
Responding to community member and family inquiries, concerns, and issues
Administering payroll and managing community administration including accounts receivable and payable
Establishing and maintaining systems and protocols for team member and community member documents and records
Overseeing community software systems and participating in the implementation of new software programs
Recruiting and onboarding new team members
Providing training and development opportunities for team members
Maintaining high service standards and fostering positive team member relations
Leading health and safety programs and audits
Collaborating with other departments to establish exceptional communication and service excellence
Participating in business planning and monitoring, including budgeting and goal setting

Candidate Profile:

The ideal candidate for this position is a motivated and energetic leader with excellent communication and problem-solving skills. They have a customer-focused mindset and thrive in a fast-paced and dynamic environment. Key qualifications and skills include:

Minimum of 8-10 years of progressive management experience in hospitality or retirement living sector.
Relevant training and/or degree or diploma in Business, Administration, Hospitality, etc.
Preferred experience in the Health Field or Retirement Home Industry.
Pre-opening experience supporting building and operational readiness is considered an asset.
Knowledge of RHRA, Public Health, Ministry of Labour and other governing agencies.
Demonstrated experience in driving quality, efficiency, and process improvements.
An accomplished people leader, excellent communicator, and results-driven multi-tasker.
Strong written and verbal communication skills; comfortable interacting in a leadership role with Community Members, their families, and external services and resources.
Excellent time management skills and organizational skills with attention to detail.
A strategic thinker with strong research, problem-solving, and analytical abilities.
Performs well under pressure and adept at managing competing priorities.
A team player who is also capable of working independently.
Proficient user of Microsoft products including Microsoft Office suite (Word, Excel, Outlook, PowerPoint), MS Teams, and various job-related software programs.
Experience with Dayforce and/or other payroll software platforms is an asset.
Ability to work flexible hours, including weekends, and be available after hours for emergencies.
Capable of bending, stretching, sitting, and standing for extended periods. Able to lift a minimum of 50 lbs.
Must have a valid driver's license.
Smart Serve certification.

V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Successful applicants will be required to show proof of eligibility to work in Canada for the next 6 months.

V!VA Retirement works and operates in the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires that all new Team Members are vaccinated for COVID-19.

Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.

Additional Information

Annual Salary: $73 - $78K Annually
We use AI tools in screening applications
Vacancy Status: New Role

Apply About employer

More about this job

Responsibilities

The Assistant Community Director manages day-to-day operations for concierge, housekeeping, and administrative functions to ensure high service standards. They are responsible for financial stability, payroll, and compliance with industry policies while supporting the Community Director.

Requirements

Candidates need 8-10 years of progressive management experience in hospitality or retirement living and a relevant degree or diploma in Business or Hospitality. Proficiency in Microsoft Office and knowledge of RHRA and Public Health regulations are required.

Skills

Facilities Management
Housekeeping Management
Health And Safety Management
Payroll Administration
Accounts Receivable
Accounts Payable
Recruiting
Onboarding
Budgeting
Strategic Thinking
Problem Solving
Customer Service
Team Leadership
Time Management
Microsoft Office Suite
Dayforce

Benefits

Competitive salary
Health benefits
Team meals
Vacation
Sick pay

Visa sponsorship

Not detected in the job text

Keywords

Retirement Living
Hospitality
RHRA
Public Health
Ministry Of Labour
Dayforce
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
MS Teams
Smart Serve
Facilities Management
Payroll
Accounts Payable
Accounts Receivable
Health And Safety
Onboarding
Business Planning
Customer Service Excellence

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