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API Support Analyst - French Bilingual

  • Toronto, ON, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Contract
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

  • We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations.
  • The candidate will be responsible for supporting API-based applications, troubleshooting integration issues, coordinating with external vendors, and ensuring timely resolution of production incidents.

Top 3 Required Skills

  • L2/L3 Production Support experience for enterprise applications and integrations.
  • Strong understanding of APIs (REST/SOAP), API troubleshooting, authentication, request/response analysis, and vendor integrations.
  • Bilingual communication skills (English & French).
More about this job

Responsibilities

Support API-based applications and troubleshoot integration issues in production. Coordinate with external vendors and ensure timely resolution of production incidents.

Requirements

Requires L2/L3 production support experience with enterprise applications and integrations, along with a strong understanding of REST/SOAP APIs, authentication, and request/response analysis. Candidates must communicate effectively in both English and French.

Skills

  • L2/L3 Production Support
  • Enterprise Application Support
  • API Integrations
  • REST APIs
  • SOAP APIs
  • API Troubleshooting
  • Authentication
  • Request/Response Analysis
  • Vendor Integration
  • Incident Resolution
  • English Communication
  • French Communication

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Customer Service & Support

Keywords

  • L2/L3 Production Support
  • Enterprise Applications
  • API Integrations
  • REST
  • SOAP
  • API Troubleshooting
  • Authentication
  • Request/Response Analysis
  • External Vendors
  • Vendor Integrations
  • Production Incidents
  • Incident Resolution
  • English
  • French
  • IT Services
  • IT Consulting

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