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Added 11 mins ago
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Viva Tech Solutions

API Support Analyst - French Bilingual

Toronto, ON, Canada

Job type: Contract
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations.
The candidate will be responsible for supporting API-based applications, troubleshooting integration issues, coordinating with external vendors, and ensuring timely resolution of production incidents.

Top 3 Required Skills

L2/L3 Production Support experience for enterprise applications and integrations.
Strong understanding of APIs (REST/SOAP), API troubleshooting, authentication, request/response analysis, and vendor integrations.
Bilingual communication skills (English & French).

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More about this job

Responsibilities

Support API-based applications and troubleshoot integration issues in production. Coordinate with external vendors and ensure timely resolution of production incidents.

Requirements

Requires L2/L3 production support experience with enterprise applications and integrations, along with a strong understanding of REST/SOAP APIs, authentication, and request/response analysis. Candidates must communicate effectively in both English and French.

Skills

L2/L3 Production Support
Enterprise Application Support
API Integrations
REST APIs
SOAP APIs
API Troubleshooting
Authentication
Request/Response Analysis
Vendor Integration
Incident Resolution
English Communication
French Communication

Visa sponsorship

Not detected in the job text

Keywords

L2/L3 Production Support
Enterprise Applications
API Integrations
REST
SOAP
API Troubleshooting
Authentication
Request/Response Analysis
External Vendors
Vendor Integrations
Production Incidents
Incident Resolution
English
French
IT Services
IT Consulting

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