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Chatbot Content Developer

  • Toronto, ON, Canada

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Job details

Job type
Contract
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Posting language
English
Posted

Original job description

  • Review| analyze| and improve technical documentation used as chatbot knowledge sources.
  • Convert Confluence content into Markdown and documentation-as-code formats.
  • Use GitHub Copilot and AI tools to improve documentation quality and structure.
  • Develop and enhance automation scripts for content conversion and migration.
  • Maintain documentation in GitBitbucket repositories.
  • Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
  • Resolve documentation issues related to formatting| links| images| and metadata.
  • Create standards| templates| and best practices for documentation management.
More about this job

Responsibilities

Review, analyze, and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop content conversion and migration automation, maintain documentation repositories, resolve formatting and metadata issues, and collaborate with engineering and DevOps teams to establish documentation standards.

Requirements

The role calls for mid-to-senior-level experience with technical documentation, content conversion, and documentation repositories. It also involves using GitHub Copilot and other AI tools, developing automation scripts, and collaborating with engineering and DevOps teams; no specific education requirement is stated.

Skills

  • Technical Documentation
  • Content Analysis
  • Markdown
  • Documentation as Code
  • Confluence
  • GitHub Copilot
  • Artificial Intelligence Tools
  • Automation Scripting
  • Content Conversion
  • Content Migration
  • Git
  • Bitbucket
  • Chatbot Knowledge Management
  • Metadata Management
  • Documentation Standards

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Engineering
  • Consulting

Keywords

  • Technical Documentation
  • Chatbot Knowledge Sources
  • Confluence
  • Markdown
  • Documentation as Code
  • GitHub Copilot
  • Artificial Intelligence Tools
  • Automation Scripts
  • Content Conversion
  • Content Migration
  • Git
  • Bitbucket
  • Engineering
  • DevOps
  • Formatting
  • Links
  • Images
  • Metadata
  • Documentation Standards
  • Templates
  • Best Practices
  • IT Services
  • IT Consulting

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