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VK CONSULTING SERVICES

Chatbot Content Developer

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Chatbot Content Developer

Toronto - onsite

Full-Time

Key Roles & Responsibilities

Review, analyze, and improve technical documentation used as chatbot knowledge sources.

Convert Confluence content into Markdown and documentation-as-code formats.

Use GitHub Copilot and AI tools to improve documentation quality and structure.

Develop and enhance automation scripts for content conversion and migration.

Maintain documentation in Git/Bitbucket repositories.

Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.

Resolve documentation issues related to formatting, links, images, and metadata.

Create standards, templates, and best practices for documentation management.

Key Skillsets

5+ Yrs of strong scripting & automation experience - Python (preferred) or Java development experience.

Experience working with Markdown documentation and Git-based repositories.

Experience with Confluence administration, content organization, page structures, and migrations.

Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.

Experience creating automation scripts and content transformation utilities.

Hands-on experience with GitHub Copilot or AI-assisted development tools.

Understanding of developer documentation and documentation-as-code practices.

Experience with CI/CD and DevOps concepts is desirable.

Exposure to Backstage, TechDocs, or documentation portals is a plus.

Strong written communication and documentation skills.

Apply About employer

More about this job

Responsibilities

Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop content-conversion automation, maintain documentation repositories, resolve content issues, and collaborate with engineering and DevOps teams to establish documentation standards and improve chatbot knowledge sources.

Requirements

Requires 5+ years of scripting and automation experience, preferably with Python or with Java, along with experience in Markdown, Confluence, Git-based repositories, and content transformation. Hands-on experience with GitHub Copilot or similar AI-assisted tools and strong documentation skills are expected; CI/CD and DevOps knowledge are desirable, while Backstage, TechDocs, or documentation portals are a plus.

Skills

Python
Java
Scripting And Automation
Markdown
Git
GitHub
Bitbucket
Confluence Administration
Content Migration
Content Transformation
GitHub Copilot
AI-Assisted Development
Documentation-As-Code
CI/CD
DevOps
Technical Writing

Visa sponsorship

Not detected in the job text

Keywords

Chatbot
Technical Documentation
Knowledge Sources
Confluence
Markdown
Documentation-As-Code
Python
Java
Scripting
Automation
Content Conversion
Content Migration
Git
GitHub
Bitbucket
GitHub Copilot
AI-Assisted Development
CI/CD
DevOps
Backstage
TechDocs
Documentation Portals
Metadata
Templates
Documentation Standards

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