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Added 1 hour ago
AI
Specialist, Marketing Technology (12-month contract)
AGF Investments
Toronto, ON
- Contract
AGF is seeking a detail-oriented and technically proficient Marketing Technology Specialist to support the day-to-day operation and evolution of our marketing technology ecosystem.
Added 1 hour ago
HE
Customer Service Specialist
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Internal growth opportunities for individuals who want to take on more responsibility
Added 5 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 5 hours ago
NB
Banking Advisor
National Bank of Canada
Sorel-Tracy, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 5 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 6 hours ago
AH
Trainer - Provincial Training Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Provincial Training Specialist is a provincial role and is responsible for providing Crisis Prevention Institute (CPI) training, E-Sim training, Tactical Communications and First Aid…
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Easy access to pharmacy, physio, chiropractor, respiratory therapy, internal medicine specialist, psychiatrist, IV iron accessibility from other locations
Added 11 hours ago
Business Developer (FX Financial Solutions)
Ebury
Toronto, ON
…earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding…
Added 11 hours ago
Media Specialist
SALT XC
Toronto, ON
The Media Specialist will work across an exciting mix of clients in the CPG, Retail & Banking industries providing day to day support to the wider media team, with a focus on implementation…
Added 11 hours ago
BT
Senior Manager
Baker Tilly Canada
Walkerton, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 11 hours ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 12 hours ago
A
Développeur Full Stack | Full Stack Developer (C# / React)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 12 hours ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 14 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 15 hours ago
W
HSE Specialist II
Worley
Edmonton, AB
- Full-time
Work with Line Management, Safety Officers, and Client Safety Representatives; and also interface with internal and external customers on issues related to safety.
Added 16 hours ago
K
Intermediate Instrumentation and Controls specialist
Kleinfelder
Calgary, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 16 hours ago
K
Intermediate Instrumentation and Controls specialist
Kleinfelder
AB · Edmonton, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 17 hours ago
BT
Accounting Technician
Baker Tilly Canada
Winnipeg, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 18 hours ago
MD
Corporate Tax Auditor - Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
Added 18 hours ago
KI
Intermediate Instrumentation and Controls specialist
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 20 hours ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
…value of curating inspired and compelling storytelling, the specialist focuses on incorporating this into all donor proposals and briefs. This approach is seamlessly woven into their…
Added 20 hours ago
NB
Private Wealth Advisor
National Bank of Canada
Montreal, QC · Saint-Laurent, QC
- Full-time
…Private Banking 1859 team means acting as a preferred financial specialist for wealthy clients. This job allows you to have a positive impact on our organization, thanks to your skills in…
Added 20 hours ago
NB
Director Fiduciary Services
National Bank of Canada
Montreal, QC
- Full-time
…impact through your expertise in trust administration, your communication skills, and your ability to build lasting, trusted…
Added 20 hours ago
NB
Private Wealth Advisor
National Bank of Canada
Montreal, QC
- Full-time
…Private Banking 1859 team means acting as a preferred financial specialist for wealthy clients. This job allows you to have a positive impact on our organization, thanks to your skills in…
Added 20 hours ago
NB
Banking Advisor
National Bank of Canada
Laval, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.

VMCH

Club Services Coordinator

Mulgrave, NS, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Mulgrave, VIC, Australia, 3170
Full time
Part time

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About The Role

As the Club Services Coordinator, you will play a key role in creating an inclusive and vibrant community for our residents.

Working closely with our internal teams, you will coordinate and deliver engaging club services programs and services that reflect the interests and preferences of our residents, You will be proactively promoting available services, identifying opportunities to increase participation and driving sustainable service uptake that enhances the overall resident experience.

This is a diverse role that combines customer experience, lifestyle coordination and the development of new service offerings, with strong relationship management being key to success.

We are seeking two candidates, one each for our aged care homes in Berwick and Mulgrave.

It’s the people at VMCH that bring the positives.

About VMCH

VMCH is a Catholic, for-purpose organisation providing aged care, disability services, retirement living, home care, specialist education and affordable housing across Victoria. With more than 100 years of experience, our workforce of 4,000+ employees and 440 volunteers deliver services to more than 11,000 people. Guided by our values of Love, Joy, Courage and Hospitality, we are committed to helping people live their best lives and creating genuine places of belonging for all.

What You'll Be Doing

Create a warm, welcoming and person-centred experience for residents, families and visitors.
Plan, coordinate and deliver engaging club services programs and activities that promote wellbeing, connection and inclusion.
Promote and grow the uptake of new and existing service offerings that enhance residents' quality of life, wellbeing and overall experience.
Support residents and families to understand and access available services and programs.
Identify opportunities to improve service offerings, participation and the overall resident experience.
Coordinate the day-to-day delivery of programs and services, including scheduling, logistics and resources.
Work collaboratively with care and clinical teams to ensure lifestyle programs complement residents' individual needs and care plans.
Manage relationships with external vendors and service providers to support high-quality service delivery.

About You

You are a people-focused person who genuinely thrives on customers experience.

Your will have a strong background working with elderly residents, understanding their needs and be able to deliver on services. Most importantly, you bring a positive attitude, excellent interpersonal skills and a genuine desire to make a difference in the lives of older people.

You Will Bring

Experience in aged care, hospitality, customer experience, sales or a related role.
An understanding of person-centred care and the needs of older people, including people living with dementia.
A customer-focused and commercially minded approach, with the confidence to promote and grow service offerings in a way that is aligned with residents' needs.
Excellent communication and interpersonal skills.
The ability to build positive relationships with a diverse range of people and stakeholders.
Strong organisational and coordination skills, with excellent attention to detail.
The ability to work collaboratively across multidisciplinary teams.

Above all, you are compassionate, respectful and engaging, with a genuine commitment to supporting dignity, choice, independence and quality of life.

What’s Possible

Rewarding work, within a supportive environment
Professional development and career progression opportunities
Competitive salary + salary package (with potential for increased take-home pay)
Flexible, family friendly workplace culture
Wellbeing initiatives and paid parental leave
Employee Assistance Program (EAP) for you and close family members, with confidential counselling if ever needed
Discounts on private health insurance, school holiday programs and car hire
Enjoy access to Fitness Passport, helping you and your family stay active with discounted entry to hundreds of fitness and recreation venues.

Apply today and join us in creating joy, connection and belonging for our residents.

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More about this job

Responsibilities

Create a welcoming, person-centred experience for residents and coordinate engaging club services programs that support wellbeing, connection, and inclusion. Promote service uptake, identify improvements, coordinate day-to-day delivery, collaborate with care teams, and manage relationships with external providers.

Requirements

Candidates should have experience in aged care, hospitality, customer experience, sales, or a related field, along with an understanding of person-centred care and older people's needs, including dementia. Strong communication, organisation, relationship-building, and collaboration skills are required, as well as a compassionate, customer-focused approach.

Skills

Customer Experience
Aged Care
Person-Centred Care
Dementia Awareness
Program Coordination
Activity Planning
Service Promotion
Relationship Management
Communication
Interpersonal Skills
Organisation
Attention To Detail
Team Collaboration
Stakeholder Management
Vendor Management
Customer Service

Benefits

Professional Development
Career Progression Opportunities
Salary Packaging
Flexible Workplace
Family-Friendly Workplace
Wellbeing Initiatives
Paid Parental Leave
Employee Assistance Program
Private Health Insurance Discounts
School Holiday Program Discounts
Car Hire Discounts
Fitness Passport

Visa sponsorship

Not detected in the job text

Keywords

Aged Care
Club Services
Resident Experience
Person-Centred Care
Dementia
Wellbeing
Social Connection
Inclusion
Lifestyle Programs
Service Delivery
Service Promotion
Participation Growth
Customer Experience
Hospitality
Sales
Program Scheduling
Logistics
Resource Coordination
Care Plans
Multidisciplinary Teams
Vendor Management
Stakeholder Relationships
Quality Of Life
Resident Choice
Independence

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