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Added 2 hours ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
This is not a pure technical specialist role. It requires a partner who can run a practice.
Added 6 hours ago
V
Customer Service Advisor
VMCH
Mulgrave, NS
- Full-time
…practical administrative support to help the Mulgrave Office run smoothly. This role is ideal for someone who is organised, confident communicating with people from diverse backgrounds and…
Added 8 hours ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 8 hours ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 9 hours ago
Post Purchase Operations Coordinator - Temporary 12 months
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Run reports. Pull the daily and weekly fulfillment reports, track numbers like late orders, cancellations and backlog, and flag anything that looks off.
Added 11 hours ago
HG
B2B Sales Specialist
Hello Gubby
Remote, Canada
- Remote
…or business. You decide when, where, and how you prospect, run demos, and close deals. This role can be your main source of income or a strong add-on to your existing sales…
Added 11 hours ago
AC
Senior Manager, Canadian Corporate Tax
ACCA Careers
Markham, ON
- Full-time
…effective use of business opportunities and ensure businesses are run…
Added 12 hours ago
R
Senior Automation Specialist
REWORKIO
Remote, Canada
- $50,000 to $100,000 USD / year
- Full-time
- Remote
We are looking for a highly skilled AI Automation Specialist to join our team to design, build, and optimize automated systems that streamline business operations, reduce manual work, and…
Added 15 hours ago
B
Maintenance Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
Plumbing – repair and install toilets, sinks, faucets, valves, run power auger to clear blocked lines
Added 15 hours ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Vancouver, BC
- Full-time
The credibility to be a genuine peer to channel experts. You can go deep enough with a paid marketer or an SEO specialist to earn their trust, without needing to run their channel yourself.
Added 20 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The local community hospital offers strong specialist support, with most specialties and subspecialties available, along with state-of-the-art diagnostic services and treatment facilities.…
Added 20 hours ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
…accuracy, and discipline across the close cycle - ensuring first run financial statements are complete, reliable, and variance reviewed prior to senior…
Added 1 day ago
G
General Manager in Training
Groundworks
Burlington, ON
- Full-time
Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want…
Added 1 day ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
CCM Hockey is looking for a Senior Trade Compliance Specialist to run our global trade compliance program day to day and continuously improve it. You'll report directly to the Director,…
Added 1 day ago
SH
Clinic Manager
Sanova Health
Toronto, ON · Scarborough, ON
- Part-time
Oversee the day-to-day operations of the medical clinic and ensure all services run smoothly and efficiently.
Added 1 day ago
R
Data Steward (AC42D7B)
Referment
Montreal, QC
- Full-time
…platforms help financial institutions trade, manage risk and run their financing businesses on a shared, governed data foundation. The role sits where financial-market data meets AI: the…
Added 1 day ago
KJ
Supply Chain Specialist
Keener Jerseys
Winnipeg, MB
- Full-time
If those things don’t excite you, this role won’t be the right fit. If they do, you could be our Next Top Draft Pick and help us on our Championship Run.
Added 2 days ago
A
Specialiste Qualité
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
…workweek, aligned with production operations that generally run between 6:30 a.m. and 4:30 p.m. across four production days, with some schedule variability. French is the primary working…
Added 2 days ago
TU
Program Specialist, Extracurricular and Extended Learning
The University of British Columbia
Vancouver, BC
- $33.07 to $35.61 CAD / hour
- Part-time
The Program Specialist, Extracurricular and Extended Learning, will contribute to the planning and execution of programmatic, administrative, marketing and business development (recruiting)…
Added 2 days ago
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
…customers, providing foundational support to ensure our services run correctly and smoothly. This role is part of our 24x7 Frontline team, responsible for triaging of tickets, assisting…
Added 2 days ago
1R
Operations Manager
1-800 Radiator & A/C
Toronto, ON · Greater Toronto Area, Canada
- Full-time
1-800-Radiator & A/C has been a trusted U.S. brand since 1982. In Canada, we are a specialist distributor of heating, cooling, A/C, emissions and electrical parts for repair shops, body…
Added 2 days ago
OB
Demand Planner
Olli Brands Inc.
Toronto, ON
- $78,000 to $86,000 CAD / year
- Full-time
…and Warehouse and Shipping. It is a peer to the Purchasing Specialist: the plan is this role’s, the purchase order is theirs. It suits someone who runs a cadence without being chased - who…
Added 2 days ago
OB
Purchasing Specialist
Olli Brands Inc.
Toronto, ON
- $76,000 to $82,000 CAD / year
- Full-time
Olli Brands Inc. is a GMP-track cannabis edibles manufacturer. The Purchasing Specialist owns the buying cycle end to end - converting netted requirements into purchase orders, confirming…
Added 2 days ago
PC
PR Specialist
Porsche Cars Canada, Ltd.
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
The Public Relations specialist in the Public Relations department of Porsche Cars Canada, Ltd. will provide administrative and operational support to the Spokesperson with the objective of…
Added 2 days ago
C
Clinical Business Development Specialist, Bowel Care - Western Canada
Coloplast
Canada
- Full-time
The Clinical Business Development Specialist is responsible for expanding the adoption of bowel management therapies through clinical account development, healthcare professional education,…

VMCH

Customer Service Advisor

Mulgrave, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Mulgrave, VIC, Australia, 3170
Full time
Be the first point of contact for VMCH, creating positive and personalised experiences for our customers
Join a fast-paced, energetic and supportive Customer Service team where no two enquiries are the same
Make a meaningful difference by helping people navigate VMCH’s aged care, disability and retirement living services.

The position

As a Customer Service Advisor, you’ll be one of the first points of contact for VMCH, supporting current and prospective customers across aged care, disability services and retirement living. You’ll respond to enquiries across phone, email and web channels, provide clear and compassionate information about VMCH services, and connect customers with the right teams and support.

Working within a collaborative Customer Service team, you’ll also maintain accurate customer information in the CRM, coordinate call-backs and provide practical administrative support to help the Mulgrave Office run smoothly. This role is ideal for someone who is organised, confident communicating with people from diverse backgrounds and genuinely passionate about delivering high-quality customer service.

VMCH. Flourishing communities, vibrant careers.

At VMCH, the future is bright and rewarding. With us, you’ll combine your interpersonal skills with a hands-on, customer focused approach. Navigating a diverse service environment and building strong relationships to connect customers with the right VMCH services and support.

The Responsibilities

Welcome and assist visitors to the Mulgrave Office,
Respond to customer enquiries across phone and email, providing timely and helpful support
Provide information about VMCH services and connect customers with the right teams.
Effectively managing complaints and ensuring issues are resolved efficiently or escalated to the appropriate team for resolution.
Deliver a positive, personalised customer experience at every interaction.
Maintain accurate customer information and interactions within the CRM system.
Provide support at the Mulgrave Office to maintain supplies.
Assist with the planning, coordination and delivery of small office events and team engagement activities at the Mulgrave office.

What’s Required

A genuine passion for aged care and disability services
Strong written and verbal communication skills, with a compassionate approach.
A demonstrated commitment to delivering high-quality customer service.
Confidence using Microsoft Office and CRM systems.
Strong organisation and time management skills, with the ability to work independently and manage competing priorities.

What’s Possible

Rewarding work, within a supportive environment
Professional development and career progression opportunities
Competitive salary + salary packaging (with potential for increased take-home pay)
Flexible, family friendly work culture
Wellbeing initiatives and paid parental leave
Employee assistance program (EAP) for you and close family members
Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
Discounts on private health insurance, school holiday programs, car hire and much more!
Open a high-interest savings account via our banking partner
Join a place where diversity and inclusion lives, breathes and thrives.

More About Us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive.

For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.

Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.

Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks. Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

For the latest VMCH roles, also visit https://careers.vmch.com.au/jobs/search

Apply About employer

More about this job

Responsibilities

Welcome visitors and respond to customer enquiries by phone and email, providing clear information about VMCH services and connecting people with the appropriate teams. Resolve or escalate complaints, maintain accurate CRM records, coordinate callbacks, and support office administration and events.

Requirements

Applicants should have a genuine interest in aged care and disability services, strong written and verbal communication skills, and a commitment to high-quality customer service. They should be confident using Microsoft Office and CRM systems, well organized, able to manage competing priorities, and capable of working independently.

Skills

Customer Service
Written Communication
Verbal Communication
Compassionate Communication
Complaint Resolution
Microsoft Office
CRM Systems
Organization
Time Management
Prioritization
Administrative Support
Event Coordination
Interpersonal Skills

Benefits

Salary Packaging
Flexible, Family-Friendly Work Culture
Professional Development and Career Progression
Wellbeing Initiatives
Paid Parental Leave
Employee Assistance Program
Discounted Fitness and Recreation Access
Private Health Insurance Discounts
School Holiday Program Discounts
Car Hire Discounts
High-Interest Savings Account

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Aged Care
Disability Services
Retirement Living
Phone Enquiries
Email Enquiries
Web Enquiries
Complaint Resolution
Customer Experience
CRM
Microsoft Office
Customer Records
Call-Back Coordination
Administrative Support
Office Supplies
Event Coordination
Team Engagement
Mulgrave Office
Customer Information
Service Referrals

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