Jobs in Canada

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Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
Comer Medical Clinic is a well established, collegial clinic. Working alongside 2 experienced family practice and specialist physicians. A competitive overhead, in clinic nurse support, in…
Added 45 mins ago
HM
Neurology
Health Match BC
Penticton, BC
- Internship
…local access to MRI, CT, EEG and EMG, along with additional specialist support within the hospital. The David E. Kampe Tower also includes a dedicated ambulatory care centre with outpatient…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…with a growing population, strong demand for primary care and specialist services, and access to Kelowna General Hospital and other Interior Health services. The Central Okanagan provides a…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
The successful candidate will provide General Practitioner (GP) or Specialist (SP) Addiction Medicine services to clients in acute care who may be admitted for a primary condition other…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
…Hospital, operates within a congenial medical community with good specialist coverage. The clinic has nine family physicians and two pediatricians. Our physicians generally cover their own…
Added 45 mins ago
HM
Internal Medicine
Health Match BC
Campbell River, BC
- Full-time
…referral population of 55,000. The team works with skilled specialist colleagues and on site echocardiography, CT and MRI. CRH is a well-appointed hospital with many specialty call groups…
Added 45 mins ago
HM
Internal Medicine
Health Match BC
Comox, BC
- Full-time
…Comox Valley is seeking a full time General Internal Medicine specialist. Applicants must hold Fellow of the Royal College of Physicians of Canada (FRCPC) certification or equivalent and be…
Added 45 mins ago
HM
Pediatrics
Health Match BC
Port Alberni, BC
- Full-time
Our congenial medical community enjoys a full complement of Family Physicians along with specialist colleagues in anesthesiology, general surgery, obstetrics/ gynecology, urology, internal…
Added 45 mins ago
HM
Pediatrics
Health Match BC
Port Alberni, BC
- Full-time
Our congenial medical community enjoys a full complement of Family Physicians along with specialist colleagues in anesthesiology, general surgery, obstetrics/ gynecology, urology, internal…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Alberni, BC
- Full-time
This is a professional and friendly clinic with long-serving medical office staff to provide support to both physicians and patients. An excellent chance to form a group practice, as there…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Alberni, BC
- Full-time
The successful candidate will provide General Practitioner (GP) or Specialist (SP) Addiction Medicine services to clients in acute care who may be admitted for a primary condition other…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Full-time
The successful candidate will provide General Practitioner (GP) or Specialist (SP) Addiction Medicine services to clients in acute care who may be admitted for a primary condition other…
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Cobourg, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Cobourg, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
AE
Specialist, Regional Engagement
Alberta Energy Regulator
AB · Edmonton Regional Office
- Full-time
As an Engagement Specialist, you'll take proactive steps to enhance awareness of the Alberta Energy Regulator (AER) initiatives through outreach efforts, relationship nurturing, and…
Added 2 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 2 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Participate, on a rotation basis, in providing after hours support to users throughout the organization. Additional after-hours commitment may be required for application and database…
Added 2 hours ago
V
Customer Service Advisor
VMCH
Mulgrave, NS
- Full-time
…VMCH services, and connect customers with the right teams and…
Added 2 hours ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
As the Senior Roster Coordinator, you will lead and support a team of Roster Coordinators to ensure efficient, accurate, and responsive rostering services for clients in the community. You…
Added 2 hours ago
V
Roster Coordinator
VMCH
Mulgrave, NS
- Full-time
…high-quality care tailored to their needs. You’ll coordinate support worker availability, respond to service requests, and maintain accurate records in a fast-paced environment. Working…
Added 2 hours ago
MS
Onboarding Engagement Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Financial Empowerment, so they have the knowledge, tools and support needed to make the most of their workplace financial…
Added 2 hours ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 3 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Calgary, AB
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 3 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist Intern – Entry Level Sales Program 2027
IBM
Ottawa, ON
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…

VMCH

Customer Service Advisor

Mulgrave, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Mulgrave, VIC, Australia, 3170
Full time
Be the first point of contact for VMCH, creating positive and personalised experiences for our customers
Join a fast-paced, energetic and supportive Customer Service team where no two enquiries are the same
Make a meaningful difference by helping people navigate VMCH’s aged care, disability and retirement living services.

The position

As a Customer Service Advisor, you’ll be one of the first points of contact for VMCH, supporting current and prospective customers across aged care, disability services and retirement living. You’ll respond to enquiries across phone, email and web channels, provide clear and compassionate information about VMCH services, and connect customers with the right teams and support.

Working within a collaborative Customer Service team, you’ll also maintain accurate customer information in the CRM, coordinate call-backs and provide practical administrative support to help the Mulgrave Office run smoothly. This role is ideal for someone who is organised, confident communicating with people from diverse backgrounds and genuinely passionate about delivering high-quality customer service.

VMCH. Flourishing communities, vibrant careers.

At VMCH, the future is bright and rewarding. With us, you’ll combine your interpersonal skills with a hands-on, customer focused approach. Navigating a diverse service environment and building strong relationships to connect customers with the right VMCH services and support.

The Responsibilities

Welcome and assist visitors to the Mulgrave Office,
Respond to customer enquiries across phone and email, providing timely and helpful support
Provide information about VMCH services and connect customers with the right teams.
Effectively managing complaints and ensuring issues are resolved efficiently or escalated to the appropriate team for resolution.
Deliver a positive, personalised customer experience at every interaction.
Maintain accurate customer information and interactions within the CRM system.
Provide support at the Mulgrave Office to maintain supplies.
Assist with the planning, coordination and delivery of small office events and team engagement activities at the Mulgrave office.

What’s Required

A genuine passion for aged care and disability services
Strong written and verbal communication skills, with a compassionate approach.
A demonstrated commitment to delivering high-quality customer service.
Confidence using Microsoft Office and CRM systems.
Strong organisation and time management skills, with the ability to work independently and manage competing priorities.

What’s Possible

Rewarding work, within a supportive environment
Professional development and career progression opportunities
Competitive salary + salary packaging (with potential for increased take-home pay)
Flexible, family friendly work culture
Wellbeing initiatives and paid parental leave
Employee assistance program (EAP) for you and close family members
Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
Discounts on private health insurance, school holiday programs, car hire and much more!
Open a high-interest savings account via our banking partner
Join a place where diversity and inclusion lives, breathes and thrives.

More About Us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive.

For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.

Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.

Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks. Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

For the latest VMCH roles, also visit https://careers.vmch.com.au/jobs/search

Apply About employer

More about this job

Responsibilities

Welcome visitors and respond to customer enquiries by phone and email, providing clear information about VMCH services and connecting people with the appropriate teams. Resolve or escalate complaints, maintain accurate CRM records, coordinate callbacks, and support office administration and events.

Requirements

Applicants should have a genuine interest in aged care and disability services, strong written and verbal communication skills, and a commitment to high-quality customer service. They should be confident using Microsoft Office and CRM systems, well organized, able to manage competing priorities, and capable of working independently.

Skills

Customer Service
Written Communication
Verbal Communication
Compassionate Communication
Complaint Resolution
Microsoft Office
CRM Systems
Organization
Time Management
Prioritization
Administrative Support
Event Coordination
Interpersonal Skills

Benefits

Salary Packaging
Flexible, Family-Friendly Work Culture
Professional Development and Career Progression
Wellbeing Initiatives
Paid Parental Leave
Employee Assistance Program
Discounted Fitness and Recreation Access
Private Health Insurance Discounts
School Holiday Program Discounts
Car Hire Discounts
High-Interest Savings Account

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Aged Care
Disability Services
Retirement Living
Phone Enquiries
Email Enquiries
Web Enquiries
Complaint Resolution
Customer Experience
CRM
Microsoft Office
Customer Records
Call-Back Coordination
Administrative Support
Office Supplies
Event Coordination
Team Engagement
Mulgrave Office
Customer Information
Service Referrals

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