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Added 3 mins ago
HM
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Added 1 hour ago
V
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VMCH

Roster Coordinator

Mulgrave, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Mulgrave, VIC, Australia, 3170
Full time

Roster Coordinator

Make an impact with your rostering skills as part of our energetic, growing organisation!
Maximise your take-home pay with salary packaging benefits!
Purpose-led organisation supporting 11,000+ people annually

The position

As a Roster Coordinator at VMCH, you’ll be responsible for creating and managing rosters that ensure clients receive high-quality care tailored to their needs. You’ll coordinate support worker availability, respond to service requests, and maintain accurate records in a fast-paced environment. Working closely with the Team Leader and support staff, you’ll help solve scheduling challenges, support business growth, and provide excellent customer service.

VMCH. Flourishing communities, vibrant careers.

At VMCH, the future is bright and rewarding. You will be an experience Roster Coordinator managing the rosters for our Care at Home Clients, ensuring their needs are met and services delivered when needed.

The Responsibilities

Create and manage rosters that match client needs, preferences, and support worker locations.
Coordinate support worker availability and fill unallocated shifts promptly.
Support staff with client and shift queries and escalate issues as needed.
Deliver excellent customer service to clients and case managers.

What’s Required

Strong experience with rostering software applications
Previous experience in the Aged and Community Care
Proven ability to efficiently manage client schedules
Commitment to exceptional customer service is essential, along with excellent verbal and written communication skills
Well-developed organisational skills, with a strong capacity to prioritise tasks and meet deadlines
Attention to detail and accuracy are crucial
Current Police check required
Strong interpersonal and influencing skills.

What’s Possible

Rewarding work, within a supportive environment
Professional development and career progression opportunities
Competitive salary + salary packaging (with potential for increased take-home pay)
Flexible, family friendly work culture
Wellbeing initiatives and paid parental leave
Employee assistance program (EAP) for you and close family members
Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
Discounts on private health insurance, school holiday programs, car hire and much more!
Open a high-interest savings account via our banking partner
Join a place where diversity and inclusion lives, breathes and thrives.

More About Us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive.

For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.

Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.

Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks. Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

For the latest VMCH roles, also visit https://careers.vmch.com.au/jobs/search

Apply About employer

More about this job

Responsibilities

Create and manage client-focused rosters, coordinate support worker availability, and promptly fill unallocated shifts. Respond to client, case manager, and staff queries, maintain accurate records, and escalate scheduling issues when needed.

Requirements

Applicants need strong experience with rostering software and previous experience in aged and community care, along with the ability to manage client schedules efficiently. Excellent customer service, communication, organization, prioritization, accuracy, interpersonal and influencing skills are required, as is a current police check.

Skills

Rostering Software
Roster Management
Client Scheduling
Aged and Community Care
Support Worker Coordination
Customer Service
Verbal Communication
Written Communication
Organization
Prioritization
Attention to Detail
Accuracy
Interpersonal Skills
Influencing Skills
Problem Solving
Record Keeping

Benefits

Salary Packaging
Professional Development
Career Progression Opportunities
Flexible, Family-Friendly Work Culture
Wellbeing Initiatives
Paid Parental Leave
Employee Assistance Program
Discounted Fitness and Recreation Access
Private Health Insurance Discounts
School Holiday Program Discounts
Car Hire Discounts
High-Interest Savings Account

Visa sponsorship

Not detected in the job text

Keywords

Roster Coordinator
Rostering Software
Roster Management
Client Scheduling
Aged Care
Community Care
Care at Home
Support Workers
Shift Allocation
Unallocated Shifts
Client Preferences
Case Managers
Customer Service
Record Keeping
Police Check
Salary Packaging
Scheduling Challenges
Service Requests

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