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Added 1 hour ago
VE
Project Coordinator
VINCI Energies
Cranbrook, BC
- Full-time
The Project Coordinator is responsible for assisting the Project Manager in design and construction-related activities to aid in successful job completion while meeting safety and quality…
Added 1 hour ago
BB
Project Coordinator
BA Blacktop Group of Companies
Cranbrook, BC
- Full-time
The Project Coordinator is responsible for assisting the Project Manager in design and construction-related activities to aid in successful job completion while meeting safety and quality…
Added 5 hours ago
P
Inventory & Logistics Technician
PURPLEFARM
Fredericton, NB
- Full-time
Work with the Sanitation Manager to maintain inventory control of all facility items and provide updates when supplies are needed.
Added 5 hours ago
Quality Control Technician
Amrize
Edmonton, AB
…concrete. Reporting to the GEA Ready-Mix Quality Assurance Manager, the incumbent will perform laboratory and field testing of fresh and hardened concrete, aggregates, and other constituent…
Added 6 hours ago
K
Quality Control Technician
Komatsu
Fort McMurray, AB
- Full-time
Added 7 hours ago
Developer
Rogers Communications
Toronto, ON
Familiarity with dependency management (such as Swift Package Manager and Gradle) and modular app structure.
Added 8 hours ago
B
Digital Specialist
BMO
Toronto, ON · BMOPLACE
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 10 hours ago
A
Quality Assurance Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
In collaboration with other QA Leads and the Manager, QA Services, define overall quality standards, build test strategies, write detailed test plans, and provide guidance and mentorship to…
Added 10 hours ago
Q
FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
Added 12 hours ago
B
Technical Program Manager
Bite
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Maintain rollout reporting that serves both a field manager who needs today's detail and an executive who needs the trend.
Added 13 hours ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Added 14 hours ago
SP
Manager, Global Incentive Compensation
Salesforce Partner Canada
Toronto, ON
- Full-time
We're looking for a Product Manager to help shape the future of our sales compensation and revenue planning platforms, blending deep domain expertise in incentive compensation with a strong…
Added 14 hours ago
AC
QA / Testing - Software Quality Assurance Analyst
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Track test progress, identify risks and report status to the Project Manager.
Added 15 hours ago
Production Supervisor
Aecon
Cambridge, ON
Under the general direction of the Fabrication Manager, the Production Supervisor will assist in the supervision, coordination and scheduling of fabrication activities on the shop floor in…
Added 15 hours ago
B
Test Manager
BCforward
Toronto, ON · Greater Toronto Area, Canada
- Contract
BCforward is seeking a highly motivated and experienced QA/ Test Manager
Added 17 hours ago
A
LEAD PQAR / QUALITY ASSURANCE OFFICER
AtkinsRéalis
Mississauga, ON
- Full-time
The Lead Procurement Quality Assurance Representative “PQAR” reports to the Procurement/Project Quality Assurance Manager. He/She is responsible for Planning, performing and documenting…
Added 17 hours ago
MC
Software QA Lead - HandyDART
MatchBox Consulting Group
New Westminster, BC
- Contract
…external systems. The QA Lead will report to the Senior Project Manager and work with the client’s QA Manager on governance, standards, quality gates, and sign-off…
Added 17 hours ago
NT
Quality Assurance Technician
Nature's Touch Inc.
Abbotsford, BC
- $21 to $21.95 CAD / hour
- Contract
Reporting to the QA Manager, the Quality Assurance Technician is responsible for ensuring the production operations are conducted in accordance with food safety rules and are compliant with…
Added 17 hours ago
CC
Coffee Quality & Innovation Manager
Canterbury Coffee
Richmond, BC
- $88,000 to $110,000 CAD / year
- Full-time
…reaches the cup. We are looking for a Coffee Quality & Innovation Manager who brings together a passion for exceptional coffee with strong expertise in sensory evaluation, food safety,…
Added 18 hours ago
HA
QC Packaging Technician- Afternoon Shift
Hunter Amenities International Ltd.
Burlington, ON
- Full-time
…and personal care products. Under the direction of the QC/QA Manager or a qualified designate, the incumbent verifies conformance to approved specifications, drawings, standards, test…
Added 18 hours ago
Facilities Coordinator
Give and Go Prepared Foods
Toronto, ON
Assist Facilities Maintenance Manager in developing building systems maintenance policies, practices, and procedures Assign, prioritize and supervise work duties in order to meet schedules
Added 18 hours ago
IT
Account Manager, Client Services
InTandem Talent
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Account Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 18 hours ago
HS
Project Manager (Emergency Management)
H2 Safety
Calgary, AB
- Full-time
Working directly with clients and supporting the Client Relationship Manager on premier accounts ensuring their needs are met and relationships are strengthened over time.
Added 18 hours ago
AL
Laboratory Quality Assurance Specialist - Calgary
AGAT Laboratories
Calgary, AB
- Full-time
Report any deviation(s) from documented procedures to the General Manager, Quality
Added 18 hours ago
SO
SCM Operations Category Management Advisor
Spirit Omega Inc.
Calgary, AB
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…

VML Canada (English)

Project Manager (CRM)

Montreal, QC, Canada

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Job details

Experience: 3–5 years of project management experience, with at least 2 years focused on CRM implementations or digital transformation projects
Posting language: English
Posted: Sep 25, 2026

Original job description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About the Role

We are looking for a driven and people-focused Project Manager to lead the delivery of Customer Relationship Management (CRM) email development projects (from creative development to deployment in Salesforce Marketing Cloud). In this role, you will be the central connector between our clients and internal teams : managing project lifecycles from kick-off to go-live while building trusted, lasting relationships along the way. If you thrive in a fast-paced environment, love solving problems, and know how to keep both clients and colleagues aligned and motivated, we'd love to hear from you.

Key Responsibilities

Project Delivery

Manage end-to-end delivery of Salesforce CRM email projects, including implementations, upgrades, and integrations

Define and maintain project scope, timelines, budgets, and resource plans

Proactively identify risks, dependencies, and blockers - and drive timely resolutions

Run day-to-day project workflows using Agile or hybrid methodologies and tools such as Jira, Smartsheet, Asana, or Monday.com

Client Engagement

Serve as the primary point of contact for clients throughout the project lifecycle

Build strong, trust-based relationships with client stakeholders at all levels

Facilitate regular project reviews, status updates, and workshops with clients

Translate client needs into clear, actionable project requirements and deliverables

Manage client expectations transparently, escalating and resolving issues with professionalism

Internal Collaboration

Work closely with technical teams (developers, CRM consultants, architects) to ensure project requirements are understood and delivered to a high standard

Partner with Sales, Marketing, and Customer Success teams to align CRM projects to business objectives

Manage the intake of creative requirements and design development through client approval, ensuring readiness for email production

Champion cross-functional communication, ensuring internal stakeholders are informed and engaged throughout delivery

CRM Implementation & Quality

Oversee CRM platform configuration, data migration, system integrations, and go-live activities

Coordinate User Acceptance Testing (UAT), QA processes, and deployment plans

Develop project documentation, training materials, and post-launch support plans to drive user adoption

What We're Looking For

Experience & Education

3–5 years of project management experience, with at least 2 years focused on CRM implementations or digital transformation projects

Demonstrated experience in client-facing roles with proven ability to manage and grow client relationships

Bachelor's degree in Business, Information Systems, Marketing, or a related field (or equivalent experience)

Technical Skills

Hands-on experience with CRM platforms such as Salesforce

Solid understanding of project management methodologies (Agile, Waterfall, or hybrid)

Proficiency in project management tools (Jira, Confluence, Smartsheet, or similar)

Familiarity with data migration, system integrations, and API workflows

Interpersonal & Soft Skills

Exceptional relationship-building skills - with clients and internal teams

Clear and confident communicator, able to bridge the gap between technical and non-technical audiences

Highly organised with strong attention to detail and the ability to juggle multiple projects simultaneously

A calm, solutions-oriented mindset under pressure

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Apply About employer

More about this job

Responsibilities

The Project Manager will lead the end-to-end delivery of CRM email projects, managing project lifecycles from kick-off to deployment. They will serve as the primary point of contact for clients while coordinating with internal technical teams to ensure project requirements are met.

Requirements

Candidates must have 3–5 years of project management experience, with at least 2 years specifically focused on CRM implementations or digital transformation. A bachelor's degree in a relevant field and proficiency in project management methodologies and tools are required.

Skills

Project Management
CRM
Salesforce Marketing Cloud
Agile
Waterfall
Jira
Smartsheet
Asana
Data Migration
System Integration
API Workflows
User Acceptance Testing
Quality Assurance
Communication
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Project Manager
CRM
Salesforce Marketing Cloud
Email Development
Agile
Waterfall
Jira
Confluence
Smartsheet
Asana
Monday.com
Data Migration
System Integration
API
UAT
QA
Digital Transformation
Client Engagement
Stakeholder Management
Marketing
Business
Information Systems
Project Lifecycle
Resource Planning
Budget Management
Risk Management
Cross-functional Collaboration
Deployment
Configuration
Documentation

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