Find work in Canada.

332,561 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
Retail Assistant Store Manager
Skechers
Toronto, ON
Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 6 mins ago
Retail Assistant Store Manager
Skechers
Halton Hills, ON
Full-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 6 mins ago
Lead Business Consultant, ABOR
SimCorp
Toronto, ON
Full-time
Close cooperation with the project manager and key role in developing projects to success
Added 6 mins ago
Customer Success Manager
CDW
Toronto, ON · Mississauga, ON · AB · BC
Full-time
At CDW, we highly value the energy and commitment you bring to your job every day. Our Customer Success Manager (CSM) role is an exceptional opportunity for a motivated, self-starter to…
Added 6 mins ago
Sr Project Manager
CDW
Toronto, ON · Calgary, AB
Full-time
At CDW, we highly value the energy and commitment you bring to your job every day. Our Sr. Project Manager role is an exceptional opportunity for a motivated self-starter to grow and…
Added 21 mins ago
Administrative Secretary 3
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager, Facility and Support Services or Manager, the incumbent provides administrative support for Managers in the community area(s) including timekeeping and payroll…
Added 21 mins ago
Health Care Aide - Home Care Program - J3 St. James-Assiniboia Team - Female
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager or designate, the Health Care Aide (HCA) assists clients/patients/ residents with activities of daily living, providing direct…
Added 51 mins ago
General Manager - The Sutton Place Hotel, Revelstoke Mountain Resort
Northland Properties
Revelstoke, BC
The General Manager at Sutton Place Hotel is responsible for leading and overseeing all key operational departments, including Rooms Division, Maintenance and Strata Owner Relations. This…
Added 1 hour ago
Manager, Professional Practice and Quality (Seniors Services)
Region of Waterloo
Kitchener, ON
Ensures service delivery and operations meet regulatory compliance requirements and person-centred service philosophy.
Added 1 hour ago
Customer Service Representative - Fastfrate Group (Edmonton)
Fastfrate Group
Edmonton, AB
From TL and LTL to drayage, warehousing, fulfillment, and final mile delivery, the Fastfrate Group provides true port-to-door solutions. Our integrated service model delivers seamless,…
Added 2 hours ago
Regional Contract Manager
Rockwell Automation
Cambridge, ON · Calgary, AB · Canada-Ontario-Cambridge-Saltsman Dr
Full-time
As a Contract Manager, you are responsible for the end-to-end execution, operationalization, governance, and performance management of customer and partner contracts. You will deliver…
Added 2 hours ago
Project Management Office - Sr. Project Manager - P5
OSI Maritime Systems
Burnaby, BC
Full-time
Working within the Systems Delivery division, the Senior Project Manager is the Leader of a multi-disciplinary Integrated Project Team and is the principle point of interface between the…
Added 2 hours ago
Project Manager/Leader – Senior - RQ11604
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11604
Added 2 hours ago
Project Manager/Leader – Senior - RQ11604
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11604
Added 2 hours ago
Clinical Nurse Specialist Nursing Practice SJHC
St. Joseph's Health Centre, Toronto
Toronto, ON
Temporary
In the role of Clinical Nurse Specialist, Wound Care, you will be accountable for supporting the delivery of exceptional wound care throughout St. Joseph's Health Center. As part of the…
Added 2 hours ago
Senior Manager, Assistive Technology BC (ATBC)
Vancouver School Board
Vancouver, BC
Full-time
Establish and monitor case management systems for the complete service cycle including application intake, eligibility review, technology plan development, equipment configuration, and…
Added 2 hours ago
Service Technician - Leadhand - Truck and Trailer
Brandt Group of Companies
Nisku, AB
Full-time
…work; advises makes recommendations to Shop Foreman and Service Manager regarding technician skills and training…
Added 3 hours ago
Corporate Product Manager - Utility Trailers
Brandt Group of Companies
Mississauga, ON
Full-time
Brandt is currently seeking a Corporate Product Manager – Utility Trailers for either our Toronto or Montreal location. As the Subject Matter Expert on the features, benefits and product…
Added 3 hours ago
Ecommerce Specialist (B2B)
Brandt Group of Companies
Regina, SK
Full-time
…in our Regina, SK location. This position will report to the Manager of Portals within the Customer Experience Team and will assist in growing our online sales channels. In this role, you…
Added 3 hours ago
Systems Administrator/Operations Support Specialist – Senior - RQ11514
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11514
Added 3 hours ago
Systems Administrator/Operations Support Specialist – Senior - RQ11514
S M Software Solutions Inc
Toronto, ON
Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11514
Added 3 hours ago
Software Developer – CRM – Senior - RQ10953
S M Software Solutions Inc
Toronto, ON
Full-time
…Power BI, data reporting, data integration, SQL, and enterprise application development. The ideal candidate will have hands-on experience developing, configuring, and extending Dynamics…
Added 3 hours ago
Software Developer – CRM – Senior - RQ10953
S M Software Solutions Inc
Toronto, ON
Full-time
…Power BI, data reporting, data integration, SQL, and enterprise application development. The ideal candidate will have hands-on experience developing, configuring, and extending Dynamics…
Added 3 hours ago
2627-139 (b) - Campus Library Technician (TS8) - Strait Area Campus
Nova Scotia Community College - NSCC
Port Hawkesbury, NS
Temporary
Application deadline is 11:59pm, September 29, 2026
Added 3 hours ago
Software Developer – CRM – Intermediate - RQ10976
S M Software Solutions Inc
Toronto, ON
Full-time
Client: Ministry of Public and Business Service Delivery and Procurement - RQ10976

VML Canada (English)

Senior Project Manager

Toronto, ON, Canada

Pay: $65,000 - $115,000 CAD
Experience: 5+ years of project management experience, with a strong focus on CRM and/or CX transformation initiatives.
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About the Role

We are looking for a strategic, results-driven Senior Project Manager with a strong foundation in CRM and Customer Experience (CX) to lead the end-to-end delivery of high-impact, enterprise-scale initiatives. In this role, you will serve as the connective tissue between business stakeholders, technical teams, and executive leadership - ensuring every project is delivered on time, within scope, and aligned to meaningful customer outcomes.

Key Responsibilities

Project & Program Delivery

Own the full project lifecycle for complex CRM and CX programs, from discovery and planning through to launch and post-go-live support.

Develop and maintain integrated project roadmaps, risk registers, and status reports that provide clear, data-driven visibility to stakeholders at all levels.

Identify and resolve cross-functional dependencies proactively, minimizing disruption and keeping delivery on track.

Facilitate sprint planning, backlog grooming, retrospectives, and release coordination across multi-disciplinary Agile teams.

CRM & Customer Experience

Drive projects that enhance CRM platforms, customer data strategies, and omnichannel customer journeys.

Partner with Product, Design, and Engineering teams to ensure that technical solutions translate directly into improved customer outcomes.

Champion a CX-first mindset across all workstreams, bridging the gap between technology delivery and real-world business impact.

Stakeholder & Vendor Management

Act as a trusted advisor to senior leadership and executive sponsors, delivering clear escalation paths and proactive communication.

Manage relationships with internal teams, third-party vendors, and system integration partners.

Lead steering committees and governance reviews with confidence and executive presence.

Required Qualifications

5+ years of project management experience, with a strong focus on CRM and/or CX transformation initiatives.

Proven track record delivering enterprise-scale projects in fast-paced, matrixed environments.

Solid command of Agile, Scrum, and hybrid delivery methodologies.

Exceptional skills in stakeholder communication, executive reporting, and risk management.

Strong understanding of CRM platforms, customer data models, and customer journey frameworks.

Bachelor's degree in Business, Technology, or a related field (or equivalent experience).

Nice to have

Hands-on experience with Salesforce (Sales Cloud, Service Cloud, or Marketing Cloud) (a plus).

Proficiency in Jira for sprint management, epic/story tracking, and release coordination (a plus).

Familiarity with tools such as Confluence, Smartsheet, or Azure DevOps.

PMP, PMI-ACP, SAFe Agilist, or Certified Scrum Professional (CSP) certification.

Salesforce Administrator or Consultant certification is a bonus.

Exposure to AI-driven CRM capabilities (e.g., Salesforce Einstein, Agentforce) is highly desirable.

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

$65,000 - $115,000 CAD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Apply About employer

More about this job

Responsibilities

The Senior Project Manager will lead the end-to-end delivery of complex CRM and CX initiatives, managing project lifecycles from discovery to post-launch support. They will act as a bridge between business stakeholders and technical teams to ensure projects are delivered on time, within scope, and aligned with customer outcomes.

Requirements

Candidates must have at least 5 years of project management experience with a focus on CRM or CX transformation initiatives. A bachelor's degree in a relevant field and a solid command of Agile and hybrid delivery methodologies are required.

Skills

Project Management
CRM
Customer Experience
Agile
Scrum
Stakeholder Management
Risk Management
Strategic Planning
Data Analysis
Omnichannel Marketing
Vendor Management
Governance
Product Delivery
Technical Leadership
Release Coordination

Visa sponsorship

Not detected in the job text

Keywords

Project Management
CRM
Customer Experience
Agile
Scrum
Salesforce
Jira
Confluence
Smartsheet
Azure DevOps
PMP
PMI-ACP
SAFe Agilist
Salesforce Einstein
Agentforce
Risk Management
Stakeholder Management
Digital Transformation
Customer Journey
Enterprise-scale
Matrixed Environment
Governance
Product Management
Engineering
Design

Report this job