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Voith Group

Service Sales Manager - East Canada

ON, Canada
Ontario, Canada, Canada

Pay: Salary between 90 000$/year and 130 000$/year depending on experience and qualifications
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 5–10 years of professional experience in service sales, service management, or business development within an OEM or industrial service environment.
Posting language: English
Posted: Sep 30, 2026

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Original job description

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe

Service Sales Manager, East Canada

Our Service Sales Manager is a self-motivated, reliable and dynamic individual with an entrepreneurial spirit, capable of leveraging their mutually beneficial relationship to deliver high-value products and services to our customers. Responsible for identifying and progressing HyService opportunities in the assigned region. Working with customers to generate opportunities to grow the Voith Service Business in North America.

Primary Responsibilities:

Act as regional business development lead for all service offerings (OPEX, LTSA, CAPEX, Spares, Digital) and strengthen customer relationships through collaborative sales while managing a strong & healthy regional pipeline in SalesForce.
Drive achievement of sales targets, including consistent monthly order intake, year-over-year growth in orders received, and operating profit improvements, with clear accountability for delivering business results.
Partner with service team members and internal network to ensure customer satisfaction from quotation to execution, acting as the key interface between the customer and Voith to align expectations, guide performance, and embed the customer perspective in all opportunity and project activities.
Responsible for achieving financial target KPIs and ensuring profitability of the service hub, including cost control, invoicing, and collection of payments.
Contribute to strategic planning and organizational development, supporting annual sales planning, developing winning proposals, and shaping the long-term growth of the service business.
Represent Voith as the primary regional contact for service delivery, acting as the face of HyService during customer interactions and warranty follow-ups, and maintaining strong customer relationships.

Profile Required:

University degree in Engineering or Business Administration, or a comparable qualification; experience in the energy or hydropower industry is considered a strong asset.
5–10 years of professional experience in service sales, service management, or business development within an OEM or industrial service environment.
Proven track record in driving service business performance, managing regional pipelines, and achieving financial targets related to orders received, growth, and profitability.
Strong service mindset with a customer-centric, entrepreneurial working style and the ability to act confidently as the main interface between customers and internal functions.
Solid project management experience and strong technical understanding of hydro turbines, generators, and balance-of-plant equipment are considered beneficial.
Business-fluent English with excellent communication, negotiation, contract-closing, and stakeholder management skills; proficiency in MS Office is required, experience with Salesforce and SAP is an asset, and willingness to travel up to approx. 40% is required.
SalesForce and SAP experience are an asset.

Voith Group in Canada - Why join our team:

Salary between 90 000$/year and 130 000$/year depending on experience and qualifications
Comprehensive range of group insurance including medical, dental and travel coverage from day 1 – for you and your family
Telemedicine services and Employee Assistance Program, for you and your family
Competitive total compensation and Group GRSP with employer contributions
Work flexibility for work-life balance
Inclusive environment that values diversity
Talent development program
Leadership training and Mentorship program
Reimbursement of tuition fees
Scholarship program for the children of Voithians
Reimbursement of annual professional membership fees
Voith Group operates net climate-neutrally at all global locations since 2022
Family company with financial stability
International assignment opportunities
Access to expert colleagues throughout the world
Committed, motivated and highly competent colleagues and leaders

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More about this job

Responsibilities

Lead regional business development and sales for Voith's service offerings, manage the sales pipeline, and deliver order, growth, and profitability targets. Serve as the primary regional customer contact, coordinating with internal teams from quotation through execution and supporting service delivery, warranty follow-ups, and strategic planning.

Requirements

Requires a university degree in Engineering or Business Administration, or a comparable qualification, and 5–10 years of experience in service sales, service management, or business development in an OEM or industrial service environment. Candidates should have a proven record of achieving sales and profitability targets, strong customer-facing, project management, communication, negotiation, and stakeholder skills, business-fluent English, and willingness to travel up to approximately 40%; hydropower knowledge and Salesforce or SAP experience are assets.

Skills

Service Sales
Business Development
Sales Pipeline Management
Salesforce
Financial Target Management
Profitability Management
Project Management
Hydropower Equipment
Proposal Development
Negotiation
Contract Closing
Stakeholder Management
MS Office
SAP
Warranty Follow-Up

Benefits

Medical Insurance
Dental Insurance
Travel Coverage
Telemedicine Services
Employee Assistance Program
Competitive Total Compensation
Work Flexibility
Talent Development Program
Leadership Training
Mentorship Program
Tuition Fee Reimbursement
Scholarship Program for Employees' Children
Professional Membership Fee Reimbursement
International Assignment Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Voith
HyService
Service Sales
Business Development
OPEX
LTSA
CAPEX
Spares
Digital Services
Salesforce
SAP
Hydropower
Hydro Turbines
Generators
Balance-of-Plant Equipment
OEM
Industrial Services
Sales Pipeline
Order Intake
Operating Profit
Cost Control
Invoicing
Payment Collection
Proposal Development
Project Management
Customer Satisfaction
Warranty Follow-Up
MS Office
Energy Industry

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