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Added 14 mins ago
GI
Global Sales Coordinator
Gesco Implants
AB
- Full-time
Managing global clients. Process includes understanding the client requirements, getting purchase orders and till delivery of the goods.
Added 14 mins ago
PT
Project Coordinator
Paladin Technologies
Quebec, QC
- Full-time
…les plans de ressources, les approvisionnements, la mise en service des projets et les stratégies d’atténuation des risques, tout en contrôlant les coûts et en maximisant la productivité…
Added 14 mins ago
AY
Client Services Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
…estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office…
Added 14 mins ago
BB
Project Coordinator
Bosch Building Technologies North America
Quebec, QC
- Full-time
…les plans de ressources, les approvisionnements, la mise en service des projets et les stratégies d’atténuation des risques, tout en contrôlant les coûts et en maximisant la productivité…
Added 15 mins ago
GC
Assistant Prosecutor - Legal Services (Contract Full-Time)
Grey County
Owen Sound, ON
- Full-time
Assist principal prosecutors with preparation, court filing, and service of prosecution and appeal documents (i.e., factums, summons, notices, motions)
Added 30 mins ago
B
Health & Safety Coordinator
BGIS
Montreal, QC
- Full-time
Reporting to the Director, Wellness, the Health, Safety & Wellness Coordinator will assist and support in the continued development, implementation and evaluation of our health & safety and…
Added 43 mins ago
KC
Engagement Management Coordinator
KPMG Canada
Winnipeg, MB
- Full-time
Flexible and adaptable with strong interpersonal and client service skills
Added 43 mins ago
KC
Engagement Management Coordinator
KPMG Canada
Lethbridge, AB
- Full-time
Flexible and adaptable with strong interpersonal and client service skills
Added 43 mins ago
KC
Engagement Management Coordinator
KPMG Canada
Regina, SK
- Full-time
Flexible and adaptable with strong interpersonal and client service skills
Added 43 mins ago
KC
Engagement Management Coordinator
KPMG Canada
Saskatoon, SK
- Full-time
Flexible and adaptable with strong interpersonal and client service skills
Added 43 mins ago
KC
Engagement Management Coordinator
KPMG Canada
Calgary, AB
- Full-time
Flexible and adaptable with strong interpersonal and client service skills
Added 43 mins ago
KC
Engagement Management Coordinator
KPMG Canada
Edmonton, AB
- Full-time
Flexible and adaptable with strong interpersonal and client service skills
Added 43 mins ago
FR
Project Manager
Foresight Recruitment Group
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…in Calgary. They want someone who can take full ownership of client projects from kickoff to…
Added 45 mins ago
CS
Student Project Coordinator
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
Canem Systems is a leading full-service electrical and mechanical contractor, offering comprehensive services across Canada. Our expertise spans design assistance, pre-construction,…
Added 1 hour ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON
- Full-time
…these documents to ensure that they align with established service standards as well as quality and regulatory…
Added 1 hour ago
AC
Spécialiste En Collections
Aston Carter
Montreal, QC
- $23 to $28 CAD / hour
- Full-time
Excellentes aptitudes en service à la clientèle et en gestion de la relation client.
Added 1 hour ago
VH
RPN - Hospital Partnership Program (Eastern Region)
VHA Home HealthCare
ON · Durham, ON
- Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 1 hour ago
CD
Gestionnaire principal(e) des ventes – Spectacles en tournée des Amériques | Senior Sales Manager – Americas Touring Shows
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Montreal, QC
- Full-time
…déroulement des opérations, pour mettre leur ingéniosité au service de leur équipe, en plus de contribuer à valoriser leur expertise et développer des pratiques uniques au Cirque du…
Added 1 hour ago
PS
Account Coordinator
PNH Solutions
Dorval, QC
- Full-time
At PNH, great client service means more than answering emails and entering orders. It means understanding what the client is trying to accomplish, communicating clearly, anticipating…
Added 1 hour ago
Client Service Coordinator
Bayshore
Vaughan, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 2 hours ago
TE
Operations Coordinator - Victoria, BC
TK Elevator
Victoria, BC
- Full-time
Manage TSBC design registrations, permit applications, and regulatory compliance requirements for New Installation and Service/Modernization projects.
Added 2 hours ago
MT
Inside Sales Representative
MEDLOG Transport & Logistics
Toronto, ON
- Full-time
…needed during sales activities, and collaborates closely with Client Service, Operations, Finance, and Account Executives to ensure a smooth customer experience. It also contributes to…
Added 2 hours ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON · CAN > ON > Mississauga > Viscount
- Full-time
…these documents to ensure that they align with established service standards as well as quality and regulatory…
Added 2 hours ago
Evidence Control Attendant
CityofOttawa
Ottawa, ON
Provide client-centred service to a variety of internal and external community partners as well as members of the general public.
Added 2 hours ago
MUSEUM SITE COORDINATOR
City of Toronto
Toronto, ON
Ensures a continuing and consistent public service through the evaluation of client needs and coordination of on-site response.

VON Canada (Ontario)

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada
ON, Canada
Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) Program Name: SMILE Program Number of Hours Bi-Weekly: 75 Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities:

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities:

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations and Experience:

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements:

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other:

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

The Case Coordinator conducts comprehensive client assessments and develops personalized care plans to meet individual goals. They also manage care budgets, facilitate access to community resources, and monitor client progress while maintaining professional standards.

Requirements

Candidates must hold a University Degree or College Diploma in Health or Social Services and possess at least 3 years of related experience. Proficiency in standardized assessment tools and a valid driver's license with access to a personal vehicle are required.

Skills

Case management
Client assessment
Care planning
Relationship management
Communication
Analytical skills
Time management
Organizational skills
Problem solving
Mediation
Data reporting
Microsoft Office
InterRAI CHA
Teamwork
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Case Coordinator
SMILE Program
Home Care
Social Services
Client Assessment
Care Planning
InterRAI CHA
Community Resources
Budget Management
Case Management
Health Services
VON
Risk Management
Data Reporting
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Personal Protective Equipment
Occupational Health and Safety

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