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Added 7 mins ago
J
Manager of Projects (MOP)
Jacobs
Calgary, AB
- $168,600 to $221,325 USD / year
- Full-time
Jacobs is expanding its Energy & Power (E&P) team to support the rapidly growing power and infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you…
Added 7 mins ago
AC
Residence Worker - Kamloops (Full Time Position)
Active Care Youth and Adult Services
Kamloops, BC
- Full-time
You will participate in a comprehensive 11-day training program, followed by three (3) shadow shifts designed to fully prepare you to support youth and adults in a safe, effective, and…
Added 7 mins ago
E
Cook- Part-time
Extendicare
Cambridge, ON · LTC - Riverbend Place
- Part-time
· Assumes responsibility for routine departmental operations in the absence of the Dietary Manager.
Added 7 mins ago
A
Bar Manager - Social & Listening Room
AccorHotel
Banff, AB
- Full-time
The Bar Manager supports the Social General Manager in delivering the full bar vision, with a special focus on cocktail programs and the Listening Room experiences. You act as a barroom…
Added 7 mins ago
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Consumer Insights Manager
CONAGRA
Mississauga, ON
- Full-time
We care about your total well-being and will support you with the following, subject to your location and role:
Added 7 mins ago
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Learning Program Manager - 1 year term
Assent
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Learning Program Manager designs, governs, and measures scalable learning programs that directly support organizational goals. This role ensures initiatives are strategically aligned,…
Added 22 mins ago
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Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
Help redefine customer support for the AI era.
Added 22 mins ago
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Administrative Support - Level II (Finance) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.
Added 22 mins ago
PL
Safety and Security Guard
Pomeroy Lodging
Banff, AB
- Full-time
Reporting directly to the Manager of Safety and Security, the Safety & Security Guard’s role is to assist the resort in maintaining the security and safety of all facilities, 1,000+ guests…
Added 22 mins ago
EB
professional services manager - business services
Enterprise Brant
Brantford, ON
- Full-time
Added 22 mins ago
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Bilingual Registered Plans Administrator
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 22 mins ago
PL
Safety and Security Guard
Pomeroy Lodging
Calgary, AB
- Full-time
Reporting directly to the Manager of Safety and Security, the Safety & Security Guard’s role is to assist the resort in maintaining the security and safety of all facilities, 1,000+ guests…
Added 38 mins ago
UO
Senior Project Manager – App Mod Program
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
…of each project. These projects will be managed within the Program Delivery office. The Program Delivery office is seeking a Senior Project…
Added 52 mins ago
SB
Project Safety Specialist
South Bow
Calgary, AB
- Full-time
Reporting to the Manager of Safety & Security, this role will focus on the projects portfolio to evaluate contractor safety management systems, programs, processes, and work practices for…
Added 52 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Vancouver, BC
- $81,600 to $122,400 CAD / year
- Full-time
Support your community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.
Added 52 mins ago
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Partenaire d'affaires - RH
Modaxo
Montreal, QC
- Full-time
…culture, and competition. This position reports to the General Manager with a dotted line to the VP…
Added 52 mins ago
SE
Talent Development Partner
Schneider Electric
Milton, ON
- $114,750 to $162,000 CAD / year
- Full-time
…elements closer to the realities of each business and ensure they support both today’s priorities and tomorrow’s workforce…
Added 52 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Montreal, QC
- $81,600 to $122,400 CAD / year
- Full-time
Support your community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.
Added 53 mins ago
T
Personal Banking Associate Trainee
TD
Burnaby, BC
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 53 mins ago
T
Business Succession Advisor
TD
Vancouver, BC
- Full-time
Completion of the In-Depth Tax Program, Levels 1 and 2, or a Master of Taxation is required
Added 53 mins ago
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Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 53 mins ago
SL
Associate Director, Investment Data - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading…
Added 53 mins ago
SM
Associate Director, Investment Data - SLC Management
SLC Management
Toronto, ON · Sun Life Toronto One York
- Full-time
Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading…
Added 53 mins ago
A
Business Intelligence Analyst
ATCO
Edmonton, AB
- Full-time
…complex data into meaningful insights. Reporting to the Senior Manager, Operational Accounting, you will be responsible for ensuring the accuracy and integrity of critical datasets,…
Added 53 mins ago
IO
Kitchen Steward (Fixed Term)
Irving Oil
Saint John, NB
- Full-time
Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program

VON Canada (Ontario)

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada
ON, Canada
Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) Program Name: SMILE Program Number of Hours Bi-Weekly: 75 Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities:

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities:

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations and Experience:

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements:

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other:

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

The Case Coordinator conducts comprehensive client assessments and develops personalized care plans to meet individual goals. They also manage care budgets, facilitate access to community resources, and monitor client progress while maintaining professional standards.

Requirements

Candidates must hold a University Degree or College Diploma in Health or Social Services and possess at least 3 years of related experience. Proficiency in standardized assessment tools and a valid driver's license with access to a personal vehicle are required.

Skills

Case management
Client assessment
Care planning
Relationship management
Communication
Analytical skills
Time management
Organizational skills
Problem solving
Mediation
Data reporting
Microsoft Office
InterRAI CHA
Teamwork
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Case Coordinator
SMILE Program
Home Care
Social Services
Client Assessment
Care Planning
InterRAI CHA
Community Resources
Budget Management
Case Management
Health Services
VON
Risk Management
Data Reporting
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Personal Protective Equipment
Occupational Health and Safety

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