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Added 12 mins ago
Licensed Practical Nurse - REDW
Connecting Care (2000) Inc.
Redwater, AB
…Community, LPNs will work closely with service areas, the General Manager, Supervisors, and Health Services partners to promote well-being through a person-directed approach that honors…
Added 12 mins ago
G Licence Truck Driver
Diabetes Canada / National Diabetes Trust
Newmarket, ON
Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are…
Added 12 mins ago
Apatisiiwin Skills Development - Program Development Officer
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Eeyou Istchee, QC
In collaboration with the Manager of Programs, manage program budgets, related to a geographic territory, a type of clientele or an economic sector of activity.
Added 12 mins ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 12 mins ago
Social Worker 2 - Forensic Early Intervention Service
CAMH
Toronto, ON · Etobicoke, ON
The Complex Care & Recovery Program is seeking a full-time, temporary Social Worker 2 (18 month contract) to work in the Forensic Early Intervention Service. Reporting to the Program…
Added 12 mins ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- $75,200 to $107,160 CAD / year
- Full-time
Make builds fast: Implement dependency and build caching, parallelization, and test-run optimizations to cut feedback time.
Added 12 mins ago
CC
Finance Manager - Customer Finance
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
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Added 12 mins ago
HR
Quality Assurance Intern (Winter 2027, 12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
Rail Pass Type: Internship/Co-op (Full-time/Hybrid)
Added 12 mins ago
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Surface Operator (Casual) - 2026-043
Regina Exhibition Association Limited (REAL)
Regina, SK
- Full-time
Reporting to the Manager, Program Operations, the Surface Operator is responsible for operating machinery on a daily basis to ensure that the playing surfaces meet or exceed a high standard…
Added 12 mins ago
PC
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Reporting directly to the Go to Market Manager, Ecosystem Integration, the incumbent is responsible for supporting the operational execution, day-to-day governance tracking, and pricing and…
Added 12 mins ago
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Corporate Tax Manager
RecruitPod Canada Inc.
Calgary, AB
- Full-time
We are seeking an experienced, technically strong and highly independent Tax Manager to join our growing Canadian CPA firm.
Added 12 mins ago
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Nurse Practitioner
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Senior Director, Operations or Program Manager, the Nurse Practitioner (NP) is employed in a variety of settings across the continuum of care including acute care and…
Added 12 mins ago
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Manager, Surface Operations (Full-time)
NORCAT
Onaping, ON
- Full-time
Reporting to the Director, Underground Centre, the Manager, Surface Operations will be actively involved in all functions that directly impact the ongoing maintenance of the NORCAT…
Added 12 mins ago
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Bilingual HR & Recruitment Coordinator - Mississauga, ON
PATTISON Outdoor
Mississauga, ON
- Full-time
Job Information: We are seeking an organized, personable, and proactive HR/Recruitment Coordinator to own the full recruitment cycle for our teams across Canada, including Quebec region.…
Added 12 mins ago
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Sales Development Manager, Multi-channel
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Nanaimo, BC
- Full-time
The full base salary range for this position is from $61,200 - $68,000 annually. The starting base salary offered is based on market location and may vary depending on job-related…
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Technical Specialist, Quality Assurance
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The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
Added 12 mins ago
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- Full-time
Added 30 mins ago
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Sales Account Manager
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- $75,000 to $95,000 CAD / year
- Full-time
…and continued high-quality service. We are proud to offer a full suite of life safety solutions across the U.S. and Canada. Our certified technicians deliver code-compliant fire safety…
Added 30 mins ago
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Sales Account Manager
Fire safety and protection LLC
London, ON
- $70,000 to $90,000 CAD / year
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Department Manager- Nike Vaughan Mills Store
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Added 43 mins ago
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Quality Assurance Coordinator
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Overview and verify technical change controls, calibration, maintenance and qualification / validation program according to internal guidelines, supporting the local facility representative…
Added 43 mins ago
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- Full-time
…Support, this position provides administrative support to the Manager, Utilities Finance and Accounting, the Utilities Finance and Accounting branch which includes the Utility Billing…
Added 43 mins ago
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Credit Analyst II, Franchise Banking Group
TD
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- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 43 mins ago
T
Investment Advisor I
TD
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- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 43 mins ago
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Software Engineer II (Java/Spring)
TD
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- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…

VON Canada (Ontario)

Case Coordinator, SMILE Program - Full-time

North Bay, ON, Canada
ON, Canada
Sturgeon Falls, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) Program Name: SMILE Program Number of Hours Bi-Weekly: 75 Work Schedule: Days

Location(s): Sturgeon Falls and North Bay Area On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Bilingual (English and French) is a strong asset.

Key Responsibilities:

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities:

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations and Experience:

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements:

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other:

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

The Case Coordinator conducts comprehensive client assessments and develops personalized care plans to meet individual goals. They also manage care budgets, facilitate access to community resources, and monitor client progress while maintaining professional standards.

Requirements

Candidates must hold a University Degree or College Diploma in Health or Social Services and possess at least 3 years of related experience. Proficiency in standardized assessment tools and a valid driver's license with access to a personal vehicle are required.

Skills

Case management
Client assessment
Care planning
Relationship management
Communication
Analytical skills
Time management
Organizational skills
Problem solving
Mediation
Data reporting
Microsoft Office
InterRAI CHA
Teamwork
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Case Coordinator
SMILE Program
Home Care
Social Services
Client Assessment
Care Planning
InterRAI CHA
Community Resources
Budget Management
Case Management
Health Services
VON
Risk Management
Data Reporting
Microsoft Office
Windows OS
Criminal Records Check
Vulnerable Sector Search
Personal Protective Equipment
Occupational Health and Safety

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