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Added 5 mins ago
IF
Manager, Exclusive Services
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC · Vancouver, BC
- Full-time
As a Manager, Exclusive Services, you will play a key role in delivering proactive and personalized service to our clients and sales force. You will act as a facilitator between…
Added 19 mins ago
CC
Finance Manager
CLEAResult Canada
Laval, QC
- $52 to $62 CAD / hour
- Full-time
Added 19 mins ago
C
Finance Manager
CLEAResult
Montreal, QC · Quebec, Montreal - de la Gauchetiere
- Full-time
Added 19 mins ago
C
Group Product Manager - Billing & Product Support
CIBC
Toronto, ON
- Full-time
As a Group Product Manager within the Product Management and Digital Solutions team, you will be supporting the Director and Product Managers across various portfolios. In this role you…
Added 19 mins ago
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health and IWK Health
Dartmouth, NS
Reporting to the Provincial Manager - Intake Mental Health and Addictions (MHA) Program, the Health Care Social Worker position is responsible for facilitation of intake for MHA services.…
Added 49 mins ago
HR
Quality Assurance Intern (Winter 2027, 12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
Implement AI use case to reduce cost conducting quality activities e.g. Automate collection of metrics, create AI use cases to reduce effort.
Added 49 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
Review the adequacy and completeness of the safety evidences and produce the corresponding Safety Case artifacts
Added 49 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
Review the adequacy and completeness of the safety evidences and produce the corresponding Safety Case artifacts
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Vaudreuil-Dorion, QC
- Contract
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
E
Manager, Application Support - 26384
Enverus
Calgary, AB
- Full-time
The Application Support Manager leads a frontline customer support team responsible for delivering exceptional customer support and driving customer success across Enverus oil and gas…
Added 1 hour ago
Health Care Social Worker (Masters) - HI Med/Surg Program, Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
The Health Care Social Worker reports to the Program Manager and provides a diverse range of interventions to clients and their families, enabling them to achieve their optimal level of…
Added 1 hour ago
GH
Health Care Aide - Calgary Based
Golden Home Caregivers Corp.
Calgary, AB
- Full-time
Added 1 hour ago
TA
Manager, Marketing & Communications
Take a Hike Foundation
Vancouver, BC
- Full-time
Take a Hike Foundation is seeking a Marketing & Communications Manager to become part of our Development Team. We are looking for a seasoned and skilled marketer and digital media expert to…
Added 1 hour ago
GH
Health Care Aide - Edmonton Based
Golden Home Caregivers Corp.
AB · Edmonton, AB
- Full-time
Added 1 hour ago
FH
Registered Nurse, Surgical Services - Inpatient - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Full-time
Receives and prepares patients for testing by receiving requisitions from physicians, reviewing patients' case history, correlating clinical history with examination to be performed,…
Added 1 hour ago
FH
Registered Nurse, Surgical Services - Neurosciences - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
Receives and prepares patients for testing by receiving requisitions from physicians, reviewing patients' case history, correlating clinical history with examination to be performed,…
Added 1 hour ago
FH
Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Manager of informatics, Digital Facilities Services and Solutions with Fraser Health's Health…
Added 1 hour ago
Registered Nurse, Surgical Services - Inpatient - Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Receives and prepares patients for testing by receiving requisitions from physicians, reviewing patients' case history, correlating clinical history with examination to be performed,…
Added 2 hours ago
UO
Co-op Advisor
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Provide support to students, leveraging Account Manager and employer relationships where needed.
Added 2 hours ago
Tenant Support Worker
Lookout Housing and Health Society
Duncan, BC
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 2 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Empowered to exercise discretion to deliver effective case closure, including making financial decisions, when unique circumstances require thoughtful adaptation.
Added 2 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Empowered to exercise discretion to deliver effective case closure, including making financial decisions, when unique circumstances require thoughtful adaptation.
Added 3 hours ago
TC
Part Time Security - Community Schools
The Corporation of the Town of Ajax
Ajax, ON
- Part-time
…in the daily log and provide as much detail as possible in case further action is required by the Manager of…
Added 4 hours ago
BS
Substance Use Worker - MOAT
Boyle Street Community Service Ltd
Edmonton, AB
- $25.2 to $26.35 CAD / hour
- Full-time
- Temporary
Reporting to the Intake/Triage Program manager, the Substance Use Worker provides support to the community members we serve that are facing substance use problems and challenges.
Added 5 hours ago
TL
Parts Manager
Transx Ltd
Calgary, AB
- Full-time
Escalate to Operations Manager in case of any parts vendor issues or non-compliance

VON Canada (Ontario)

Case Coordinator, SMILE Program - Temporary, Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time · Temporary

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 2, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: SMILE Program Number of Hours Bi-Weekly: 75 Work Schedule: Days Anticipated End Date: February 2028 On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Key Responsibilities:

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities:

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations and Experience:

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements:

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other:

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

The Case Coordinator conducts comprehensive client assessments and develops personalized care plans to meet individual goals. They also manage care budgets, facilitate access to community resources, and monitor client progress while maintaining professional relationships with stakeholders.

Requirements

Candidates must possess a University Degree or College Diploma in Health or Social Services and at least 3 years of relevant experience in case management. Proficiency in standardized assessment tools, a valid driver's license, and access to a personal vehicle are required.

Skills

Case management
Client assessment
Care planning
Relationship management
Analytical skills
Communication
Time management
Problem solving
Data reporting
InterRAI CHA
Microsoft Office
Team collaboration
Conflict resolution
Community resource navigation

Visa sponsorship

Not detected in the job text

Keywords

Case management
Social services
Health care
Client assessment
Care planning
InterRAI CHA
Community resources
Budget management
Risk management
Therapeutic rapport
Data collection
Microsoft Office
Windows OS
Occupational Health and Safety
Vulnerable Sector Search
Criminal Records Check
Personal Protective Equipment
Home care
Developmental services
Case coordination

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