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Added 17 mins ago
CH
Client Care Coordinator
Connect Health - Center for Integrative Medicine
Vancouver, BC
- Part-time
We are looking for an experienced and highly capable Client Care Coordinator to join our team.
Added 17 mins ago
TG
Part Time Personal Attendant (Mistywood)
Thrive Group Canada
Hamilton, ON
- Part-time
Added 46 mins ago
O
Dealer Relations Coordinator
OPENLANE
Paradise, NL
- Full-time
Employer paid Leap into Service Day to volunteer
Added 46 mins ago
CC
Christmas Share Intake Worker
Chilliwack Community Services
Chilliwack, BC
- $24.34 CAD / hour
- Internship
Experience completing client intake, administrative processing, or community-based client service.
Added 46 mins ago
TS
Housekeeper
The Salvation Army in Canada
Ottawa, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 47 mins ago
CI
Client Services Coordinator, Bilingual
Centah Inc
Remote, Canada
- Full-time
- Remote
…helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services…
Added 47 mins ago
VC
Physiotherapy Assistant (Rehabilitation Assistant)
Vancouver Coastal Health
Powell River, BC
- $32.84 CAD / hour
- Temporary
Within the context of a patient/client/resident and family centered care model and in accordance with established vision and values of the organization, this position functions under the…
Added 1 hour ago
VE
Coordonnateur(trice) des ventes, Produits NorAm / Sales Coordinator, NorAm Products
Veolia Environnement SA
Montreal, QC
- Full-time
Reporting to the Director, the Sales Coordinator provides administrative, commercial, and organizational support to the sales team. They ensure the proper follow-up of orders, the flow of…
Added 1 hour ago
J(
Project Controls Coordinator III
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
Johnson Service Group (JSG) is currently looking for a Field Control Analyst with 2+ years of experience. This is a 1-year contract opportunity with a oil and gas client in Alberta.
Added 1 hour ago
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Coordonnateur(trice) des ventes, Produits NorAm / Sales Coordinator, NorAm Products
Veolia | Water Tech
Montreal, QC
- Full-time
Reporting to the Director, the Sales Coordinator provides administrative, commercial, and organizational support to the sales team. They ensure the proper follow-up of orders, the flow of…
Added 1 hour ago
V
Payroll Analyst
Vaco
Milton, ON
- $75,000 to $90,000 CAD / year
- Full-time
Serve as the primary backup for payroll preparation activities performed by the HR, Payroll & Benefits Coordinator.
Added 1 hour ago
CM
#164 Administrative Assistant
Canadian Mental Health Association, Niagara Branch
St. Catharines, ON
- Full-time
…mental wellness and to improving the lives of people in its service area who have mental illness as well as their families. CMHA Niagara achieves its mission through a number of programs…
Added 1 hour ago
OC
Dental Clinic Administrator
Oulton College
Moncton, NB
- Full-time
The Dental Clinic Administrator supports the administrative and client relations functions of the clinic. This role works closely with the Clinic Coordinator, Education Manager, and…
Added 2 hours ago
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Mental Health Rehabilitation Worker (Social Services Diploma/ Health Care Worker)
Vancouver Coastal Health
Vancouver, BC
- $31.64 CAD / hour
- Part-time
Within the context of a client and family-centred recovery model and in accordance with established vision and values of the organization, works as a member of an interdisciplinary tertiary…
Added 2 hours ago
P
Resource Coordinator
Procom
Toronto, ON
- Contract
On behalf of our Banking client, Procom is searching for a Resource Coordinator for a 12-month role. This position is a hybrid position with 2 days onsite at our client’s Toronto office.
Added 2 hours ago
CL
Reception & Client Intake Coordinator
Crossroads Law
Calgary, AB
- Contract
As one of the fastest-growing firms in Western Canada, we are looking for a Reception & Client Intake Coordinator to join our collaborative team. The ideal candidate will bring excellent…
Added 2 hours ago
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Part-Time Personal Attendant - Helen Homes (Capability Support Services)
Thrive Group Canada
Hamilton, ON
- Part-time
Added 2 hours ago
C
Data Center Business Operations Coordinator
Carrier
AB
- $71,500 to $121,500 CAD / year
- Full-time
The Business Operations Coordinator supports the Data Center (DC) team in Edmonton, AB by executing operational processes and assisting with daily management tasks to ensure high-quality…
Added 2 hours ago
VC
Mental Health Rehabilitation Worker (Social Services Diploma/ Health Care Worker)
Vancouver Coastal Health
Vancouver, BC
- Full-time
Reporting to the Program Coordinator and under the daily direction of the Registered Nurse and/or Registered Psychiatric Nurse, the Mental Health Rehabilitation Worker provides support to…
Added 2 hours ago
Personal Training Coordinator
City of Edmonton
AB
Are you a passionate fitness leader driven to empower trainers and elevate client experiences? The City of Edmonton’s Community Services Department is seeking a dynamic Personal Training…
Added 3 hours ago
OM
Coordonnateur de projet / Project coordinator
Omnicom Media
Montreal, QC
- Full-time
You will join the Creo team as a Project Coordinator, supporting influencer marketing programs. In this role, you will be responsible for supporting and delivering Creo solutions to clients…
Added 3 hours ago
OM
Coordonnateur de projet / Project coordinator
Omnicom Media
Toronto, ON
- Full-time
You will join the Creo team as a Project Coordinator, supporting influencer marketing programs. In this role, you will be responsible for supporting and delivering Creo solutions to clients…
Added 3 hours ago
Human Resources Business Partner
University of Windsor
Windsor, ON
The HR Business Partner provides proactive and client centric human resource (HR) services which enables assigned departments to anticipate, plan and manage their HR initiatives. This…
Added 3 hours ago
S
Coordonnateur / Coordonnatrice du service à la clientèle / Customer Service Coordinator
Smardt
Dorval, QC
- Full-time
We are currently seeking an Customer Service Coordinator who is excited about supporting our teams, ensuring smooth operations, and delivering outstanding service to our customers.
Added 3 hours ago
P
Account Coordinator
PheedLoop
Toronto, ON
- Full-time
Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

VON Canada (Ontario)

Case Coordinator, SMILE Program - Temporary, Full-time

North Bay, ON, Canada

$27.13 to $28.83 CAD / hour · Full-time · Temporary

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Job details

Pay: $27.13 to $28.83 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 2, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: SMILE Program Number of Hours Bi-Weekly: 75 Work Schedule: Days Anticipated End Date: February 2028 On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals and for supporting the client and caregiver to manage their care budgets and required resources. The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.

Key Responsibilities:

Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
Completes client assessments using conversation based methodology.
Develops and conducts a comprehensive therapeutic rapport.
Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).
Facilitates access to client identified services ensuring navigation to appropriate resources to support the care plan and goals.
Makes referrals to community and health resources as required.
With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
Monitors client progress and adjusts care plans as required.
Reviews client care plan expenditures and supports clients to manage within the client care budget advocating for additional financial resources when needed for client care.
Accesses and reviews assessment.
Collects and reports relevant data to Manager on program outcomes as required by funder.
Adheres to the prescribed privacy policies and standards for Community Support Service or Developmental Services agencies including VON.
Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.
Responsible to mediate and problem solve with multiple parties in a variety of contexts.

Common Responsibilities:

Promotes the goals and values of VON and their role as an integrated community care provider.
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices.
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships:

Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.

Education, Designations and Experience:

University Degree or College Diploma in Health or Social Services field.
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management and experience in building external and community relationships.
Demonstrated experience in completing validated common assessment tools and maintaining competency.
Broad working knowledge of community resources, including service and programs within defined catchment area.
Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
Working with volunteers and seniors an asset.

Skill Requirements:

Strong attention to detail and accuracy.
Skilled in communication (verbal, written, listening), rapport building and relationship management.
Computer proficiency in Windows OS and Microsoft Office programs.
The ability to use analytical skills and understand/interpret client assessment data.
Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
Knowledge of social and developmental service sectors may be required
Demonstrated skills in leadership, team building.
Ability to educate client and families on available program resources.
Strong time management and organizational skills.
Ability to work independently and as part of a team.
Ability to accept and facilitate change.
Ability to maintain confidentiality.

Other:

Available for weekend assessment coverage.
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
The use of Personal Protective Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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More about this job

Responsibilities

The Case Coordinator conducts comprehensive client assessments and develops personalized care plans to meet individual goals. They also manage care budgets, facilitate access to community resources, and monitor client progress while maintaining professional relationships with stakeholders.

Requirements

Candidates must possess a University Degree or College Diploma in Health or Social Services and at least 3 years of relevant experience in case management. Proficiency in standardized assessment tools, a valid driver's license, and access to a personal vehicle are required.

Skills

Case management
Client assessment
Care planning
Relationship management
Analytical skills
Communication
Time management
Problem solving
Data reporting
InterRAI CHA
Microsoft Office
Team collaboration
Conflict resolution
Community resource navigation

Visa sponsorship

Not detected in the job text

Keywords

Case management
Social services
Health care
Client assessment
Care planning
InterRAI CHA
Community resources
Budget management
Risk management
Therapeutic rapport
Data collection
Microsoft Office
Windows OS
Occupational Health and Safety
Vulnerable Sector Search
Criminal Records Check
Personal Protective Equipment
Home care
Developmental services
Case coordination

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