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Added 2 mins ago
Retail Store Associate Part Time Winners Leduc
TJX Canada – Winners, Marshalls, HomeSense
Leduc, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 mins ago
Retail Store Associate Part Time Seasonal Winners - Brentwood Commons
TJX Canada – Winners, Marshalls, HomeSense
Lloydminster, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 17 mins ago
Part Time Retail Associate (Optical): Ottawa, ON
Specsavers
Ottawa, ON
Part-time
As the face of Specsavers, our Retail Associates (Eyecare Consultants) play a vital role in delivering exceptional eye care and affordable eyewear for everyone. You will create memorable…
Added 17 mins ago
Bilingual Equipment Finance Associate - RCAP Leasing
Royal Bank of Canada
Burlington, ON
Full-time
The Equipment Finance Associate plays a key national middle office role in mitigating credit, client, reputational and operational risks related to simple and complex leasing processes,…
Added 32 mins ago
Retail Store Associate Part Time Seasonal Winners - Armadale Square
TJX Canada – Winners, Marshalls, HomeSense
Markham, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
Retail Associate, FT - Nike Marche Central
Nike
Montreal, QC · NFS CA MARCHE CENTRAL
Full-time
Hours: Full-time – 30-40 hours per week, including nights and weekends
Added 2 hours ago
Full-Time Retail Associate (Optical): Calgary, AB
Specsavers
Calgary, AB
Full-time
As the face of Specsavers, our Retail Associates (Eyecare Consultants) play a vital role in delivering exceptional eye care and affordable eyewear for everyone. You will create memorable…
Added 2 hours ago
Retail Store Associate Part Time Seasonal Winners - Armadale Square
The TJX Companies, Inc.
Markham, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
CT Technologist
BayCare Health System
St. Joseph's, NL · St Josephs, NL
Full-time
Join the team that is revolutionizing health care – BayCare Health System
Added 2 hours ago
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Port Hope, ON
Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 3 hours ago
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Prince George, BC
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Portage la Prairie, MB
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Beauty Specialist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Beauty Specialist, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Front Store Supervisor, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Winnipeg, MB
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Waterloo, ON
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Cashier, Hourly Full Time Day
Loblaw Companies Limited
ON · Kenora, ON
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
King City, ON
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Merchandiser, Hourly Full Time Day
Loblaw Companies Limited
Toronto, ON
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
Retail Store Associate Part Time Winners/HomeSense – Cambie
The TJX Companies, Inc.
Vancouver, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 4 hours ago
Bilingual Product Support Associate
Float
Remote, Canada
$50,000 to $60,000 CAD / year
Full-time · Remote
We’re looking for an experienced Product Support Associate to help build the best customer experience team in Canada! As part of our Product Support team, you will focus on delivering…
Added 5 hours ago
Overnight Veterinary Assistant, Receptionist, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
Full-time
Calgary North Animal Hospital 24-hour Emergency Service is welcoming a full-time overnight Tech Assistant Receptionist to join our fun and motivated team of professional pet health…
Added 5 hours ago
Retail Store Associate Part Time Winners-Leduc
TJX Companies
Leduc, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 5 hours ago
Retail Store Associate Seasonal Marshalls/HomeSense - Meadowlands Power Centre
TJX Companies
Hamilton, ON · Ancaster, Ontario
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Full-time

Mount Forest, ON, Canada

Pay: $19.61 to $20.84 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) Program Name: Transportation Number of Hours Bi-Weekly: 75 Work Schedule: Days On Call: No Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software to ensure continuity of care and efficient operations. Manage daily administrative tasks, including processing referrals and adjusting schedules based on staffing needs and client requirements.

Requirements

Requires a high school diploma, with a preference for post-secondary education or office administration certificates. Proficiency in MS Office and experience in logistics, scheduling, or healthcare environments is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Problem solving
Communication
Database management
Medical terminology
Office administration
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Health insurance
Dental insurance
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
AlayaCare
MS Office
Outlook
Database management
Medical terminology
Office administration
Healthcare
Client services
Staffing
Referral processing
Administrative support
Contact center
Unionized environment
Criminal records check
Personal protective equipment
Home care
Community care
Planning

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