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Added 9 mins ago
C
Associate, Global Markets
CIBC
Toronto, ON
- Full-time
…market-driven foreign exchange and risk management solutions. As an Associate, Global Markets, you will support the institutional FX sales and trading business by working closely with…
Added 9 mins ago
Manager, Student Leadership
Georgian College
ON
…located across Central Ontario, Georgian College offers rewarding employment opportunities in academics, administration, research, and more. We take pride in working alongside a dynamic…
Added 9 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Sherbrooke, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 9 mins ago
SD
Gérant(e) adjoint(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Saint-Bruno-de-Montarville, QC
- Full-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 25 mins ago
CC
Full Time Member Services Counsellor (St. Anne's Road, Winnipeg)
CAA Club Group
Winnipeg, MB · St. Anne, MB
- Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 25 mins ago
Sales Associate
EssilorLuxottica Group
North Vancouver, BC
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 25 mins ago
Food Service Attendant (FT)- Pilot (YTZ)
SSP
Toronto, ON
SSP Canada operates multiple restaurants inside the Billy Bishop Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling…
Added 25 mins ago
UI
Parts Handler - Part Time
UAP Inc.
Mississauga, ON
- $19.25 to $20.45 CAD / hour
- Part-time
…automotive industry? We are seeking a Retail Parts & Warehouse Associate to support our customers and operations team by delivering exceptional service while ensuring inventory is received,…
Added 25 mins ago
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Director Faculty Relations and Employment Counsel
Thompson Rivers University
Kamloops, BC
- $140,000 to $160,000 CAD / year
- Full-time
Reporting jointly to the Provost and Vice-President Academic and the Associate Vice-President, People and Culture, the Director, Faculty Relations and Employment Counsel is a key member of…
Added 25 mins ago
BC
Women's Department Manager - Vancouver
Brunello Cucinelli
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
In connection with Store Manager, monitor the performance of each sales associate and assess their contribution to store revenues
Added 25 mins ago
EM
Accounting Analyst
EFESO Management Consultants - Americas
Toronto, ON
- $80,318 to $101,270.54 CAD / year
- Full-time
Education: Associate or bachelor’s degree in accounting or related field
Added 40 mins ago
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AEO & SEO Strategist (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment.
Added 40 mins ago
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GEO & SEO Strategist (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment.
Added 40 mins ago
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Associate, Global Investment Banking - Debt Capital Markets (DCM)
RBC
Toronto, ON
- Full-time
RBC Capital Markets Global Investment Banking is seeking an Associate to join its market leading Debt Capital Markets group in Toronto.
Added 54 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 54 mins ago
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Personal Banking Associate Trainee
TD
Woodstock, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 54 mins ago
Sales Associate
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Hamilton, ON
Able to lift up to 50 lbs. on your own and up to 300 lbs. assisted with appropriate equipment and/or another associate.
Added 54 mins ago
Field Service Representative - Power
Vertiv
Toronto, ON
Due to the safety sensitive aspect of the role, candidates are required to successfully pass a pre-employment background check and a vehicle records check.
Added 54 mins ago
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Associate Financial Advisor
CIBC
Gatineau, QC
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 55 mins ago
KA
Sales Associate
Kiokii and...
Surrey, BC
- $18.25 CAD / hour
- Full-time
We are looking for enthusiastic applicants to join our team as a Seasonal Full-Time Sales Associate.
Added 55 mins ago
MD
Vendor Liaison/Acquisition Management Spec
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
An associate's degree in accounting, finance, or related field may be substituted for six (6) months of experience as described. A bachelor's degree as specified above may be substituted…
Added 55 mins ago
MD
Quality Assurance Specialist - State Program Administrator Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Agency: Department of Employment and Economic Development
Added 1 hour ago
RD
Network Administrator
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Benefits/Perks: Extended health/dental benefits starting day one, company pension plan with employer contribution, associate vehicle discount program, tuition & fitness reimbursements,…
Added 1 hour ago
SD
Technicien en pharmacie assujetti à une règlementation, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Full-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 1 hour ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
The Senior Associate Director is accountable for the performance and results of assigned private equity and private debt client portfolios, ensuring high-quality, timely and controlled…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Full-time

Brantford, ON, Canada
Delhi, ON, Canada

$20 to $21.25 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $20 to $21.25 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software while managing client referrals and daily staffing adjustments. Ensure continuity of care by communicating effectively with clients, healthcare providers, and internal staff.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in logistics, scheduling, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Problem-solving
Communication
MS Office
Outlook
Database management
Medical terminology
Office administration
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee Assistance Program
Defined Benefit Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Home support
Healthcare
AlayaCare
Data management
Client services
Administrative support
Staffing
Medical terminology
Office administration
Scheduling software
Patient care
Coordination
Unionized environment
Criminal records check
Personal protective equipment

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