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Added 14 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Winnipeg, MB
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…
Added 14 mins ago
Pharmacy Assistant II - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
New Glasgow, NS
Assist with other pharmacy operations as required
Added 15 mins ago
CF
Junior Accountant
Canoe Forest Products Ltd.
Salmon Arm, BC
- Full-time
…with a brand-new Junior Accountant position. Reporting to the Assistant Controller, this role is an excellent opportunity for a recent accounting graduate to gain hands-on experience across…
Added 45 mins ago
District Sales Manager-Central
Hyundai Motor Company
Markham, ON
Monitor Dealer operations, in accordance with Dealer Agreements.
Added 45 mins ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Full-time
VON Canada (Ontario)
Brantford, ON · Delhi, ON
- $20 to $21.25 CAD / hour
- Full-time
…using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a…
Added 1 hour ago
Assistant Manager
Circle K
NL
You will assist the Store Manager with overseeing the store operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, paperwork, making bank…
Added 1 hour ago
Pharmacy Assistant II - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Assist with other pharmacy operations as required
Added 1 hour ago
TM
Assistant Controller and Associate Director, Accounting & Reporting
Toronto Metropolitan University
Toronto, ON
- Full-time
…university pension plan audit and the insurance management…
Added 2 hours ago
PH
Pharmacy Assistant, BCCDC Pharmacy - BC Centre for Disease Control
Provincial Health Services Authority
Vancouver, BC
- Full-time
Completion of recognized pharmacy assistant program at a certificate level.
Added 3 hours ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Innovation program to encourage idea sharing;
Added 3 hours ago
IR
Administrative assistant
Institut Rameau d'or
Saint-Eustache, QC
- Full-time
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Kirkland Lake, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Calgary, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Fort McMurray, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Penticton, BC
- $19.4 to $19.79 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Calgary, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Fort McMurray, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Winkler, MB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Store Manager
Dollarama
Val-d'Or, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 4 hours ago
D
Assistant Store Manager
Dollarama
Fort Frances, ON
- $19.3 to $20.4 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 4 hours ago
D
Assistant Store Manager
Dollarama
Barrie, ON
- $19.3 to $20.3 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 4 hours ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 4 hours ago
D
Assistant Store Manager
Dollarama
Penticton, BC
- $20.9 to $22.15 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 4 hours ago
D
Assistant Store Manager
Dollarama
Chibougamau, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 4 hours ago
D
Assistant Store Manager
Dollarama
Williams Lake, BC
- $20.4 to $21.65 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Full-time

Brantford, ON, Canada
Delhi, ON, Canada

$20 to $21.25 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20 to $21.25 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software while managing client referrals and daily staffing adjustments. Ensure continuity of care by communicating effectively with clients, healthcare providers, and internal staff.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in logistics, scheduling, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Problem-solving
Communication
MS Office
Outlook
Database management
Medical terminology
Office administration
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee Assistance Program
Defined Benefit Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Home support
Healthcare
AlayaCare
Data management
Client services
Administrative support
Staffing
Medical terminology
Office administration
Scheduling software
Patient care
Coordination
Unionized environment
Criminal records check
Personal protective equipment

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