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Added 7 mins ago
TT
Retail Store Associate Part Time HomeSense – Smartcentres Charlottetown
The TJX Companies, Inc.
Charlottetown, PE
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 mins ago
Licensed Optician-Thunder Bay, ON Pearle Vision
EssilorLuxottica Group
Thunder Bay, ON
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction
Added 7 mins ago
MI
Associate Brand Manager
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
…recommendations for integrated commercial plans and provide input and support in the development and execution of marketing plans to ensure they meet revenue, profit targets, sharing…
Added 7 mins ago
ST
Associate, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
…identify candidates whose skills match our needs. These tools support, but do not replace, human…
Added 7 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Managing daily responsibilities of Associate and Senior Associates, Associate Managers including involvement in their development and performance.
Added 7 mins ago
Production Associate - Garment/Linen/Bulk Product Folder - 2nd Shift
Cintas
Edmonton, AB
Cintas is seeking a Production Associate – Garment/Linen/Bulk Product Folder to support the Rental Division. The Product Folder is responsible for folding customer product manually or…
Added 7 mins ago
Seasonal Retail Sales Associate, Carrefour St-Georges
Bell
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As a Sales Associate, you’ll be an expert in all things tech
Added 7 mins ago
B
Full-Time Sales Associate
Burberry
Halton Hills, ON
- Full-time
Added 7 mins ago
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Part-Time Sales Associate
Burberry
Halton Hills, ON
- Part-time
Added 8 mins ago
D
Client service associate
Dialectica
Montreal, QC
- Full-time
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their…
Added 8 mins ago
ZL
Sr. SAP BO Consultant
ZenithInfotek LLC
Markham, ON
- Contract
Hands-on experience with auditing, monitoring, and BI Platform Support Tool.
Added 8 mins ago
S
Associate, Cross Border tax
SME
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We're looking for an experienced Associate, Cross Border Tax to join our team.
Added 23 mins ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 23 mins ago
F
Warehouse Associate
Fastenal
Edmonton, AB
- $20 to $22 USD / hour
- Full-time
…an opportunity to contribute to our supply chain and provide support in various aspects of warehouse…
Added 37 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
St.-Romuald, QC · SAINT-ROMUALD, QC
Perform other duties where needed to support the team.
Added 37 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Winnipeg, MB
Perform other duties where needed to support the team.
Added 37 mins ago
Crew Member Port Hope OnRoute
Careers at ONroute
Port Hope, ON
…retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you…
Added 37 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Trois-Rivières, QC
Perform other duties where needed to support the team.
Added 37 mins ago
UO
Program Advisor - MMA, MRED, MAcc
University of Alberta
Edmonton, AB
- Full-time
Supporting AACSB Assurance of Learning and accreditation with the Academic Operations Officer and the Associate Dean
Added 37 mins ago
SD
Pharmacy Intern, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 37 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Oakville, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 37 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 37 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 37 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 37 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Full-time

Thunder Bay, ON, Canada

$25.12 to $27.04 CAD / hour · Full-time

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Job details

Pay: $25.12 to $27.04 CAD / hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)
Program Name: Visiting Nursing
Number of Hours Bi-Weekly: 75
Work Schedule: Days with an evening and weekends rotation
Union/Bargaining Unit: UNIFOR
On Call: No
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software while managing client referrals and daily staffing adjustments. Ensure high-quality care by maintaining effective communication with clients, staff, and external agencies.

Requirements

Requires a high school diploma, with a preference for post-secondary education and certificates in office administration or medical terminology. Proficiency in MS Office and experience in scheduling or logistics environments are essential.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Communication
Problem-solving
MS Office
Outlook
Medical terminology
Administrative support
Time management
Attention to detail

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Health insurance
Dental insurance
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Client Service Associate
Healthcare
Home Care
Administrative Assistant
AlayaCare
Database Management
Medical Terminology
Staffing
Customer Service
Unionized
UNIFOR
Office Administration
Planning
Coordination
Data Entry
Outlook
MS Office
Scheduling Clerk

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