Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
Associate, Client Service
DATA Communications Management Corp
Richmond Hill, ON
$45,000 to $50,000 CAD / year
Full-time
Octacom, a division of DCM, is an enterprise software and services company focused on document and data management solutions. Octacom specializes in document management and workflow…
Added 4 mins ago
Wireless Sales Consultant
Staples Canada
Edmonton, AB
Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 4 mins ago
Sales Associate
Staples Canada
Calgary, AB
Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 4 mins ago
Senior IT Consultant and Lead, Client Experience
IX Solutions Ltd.
Remote, Canada
$90,000 to $115,000 CAD / year
Full-time · Remote
…business solutions. We go the extra mile to deliver a positive customer experience and deliver trusted solutions that are flexible to meet client business needs. Founded in 2018, our…
Added 4 mins ago
PIA Client Service Associate
TD
Orangeville, ON
Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 4 mins ago
customer Experience Associate
TD
Sherwood Park, AB
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
Personal Banking Associate
TD
Oshawa, ON
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
Customer Experience Associate
TD
Guelph, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
PIA Client Service Associate
TD
London, ON
Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 4 mins ago
Personal Banking Associate
TD
Oshawa, ON
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
Personal Banking Associate
TD
Salmon Arm, BC
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis for future opportunities in Etobicoke
TD
Toronto, ON
Part-time
…(Status and Non-Status), Inuit, and Métis with interest in the Customer Experience Associate role. For other opportunities, both for First Nation, Inuit, and Métis communities and others,…
Added 4 mins ago
Customer Experience Associate
TD
Dorchester, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
Personal Banking Associate (Part-Time) - Mandarin and/or Cantonese
TD
Markham, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
Wireless Sales Supervisor
Staples Canada
Toronto, ON
Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 4 mins ago
Client Success Enablement Specialist
Morgan Stanley
Calgary, AB
Full-time
Associate degree or higher preferred in business, finance, accounting, or related field
Added 4 mins ago
Associé(e) de la réception / Hospitality Associate
Midtown Athletic Clubs
Montreal, QC · Sanctuaire
En tant que partie intégrante de l'équipe des services aux membres, nos associés à la réception sont des professionnels amicaux et attentifs qui s'efforcent de ravir nos membres et nos…
Added 4 mins ago
Overnight Customer Service Representative (Motivator) – Ottawa Hunt Club
GoodLife Fitness
Ottawa, ON
Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products…
Added 4 mins ago
Customer Service Representative (Motivator) - St Catharines Bunting and Carlton
GoodLife Fitness
St. Catharines, ON
Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products…
Added 4 mins ago
Overnight Customer Service Representative (Motivator) – Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products…
Added 4 mins ago
Customer Service Representative (Motivator) - Brampton McLaughlin Corners West
GoodLife Fitness
Brampton, ON
Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products…
Added 16 mins ago
District manager
Securitas Canada
Montreal, QC
Full-time
Assume la direction de la région assignée ; assure la prestation de services de qualité; gère les opérations de manière efficace pour atteindre les objectifs de service et de rentabilité.…
Added 16 mins ago
Business Account Manager
National Bank of Canada
Brossard, QC
Full-time
Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services
Added 18 mins ago
Souscripteur adjoint ou souscriptrice adjointe/Associate Underwriter
CNA Insurance
Winnipeg, MB · Toronto, ON · Montreal, QC · Vancouver, BC · Calgary, AB
Full-time
…membres du cabinet, du secteur d’activité, de spécialistes en services de…
Added 18 mins ago
Business Development Associate (6 month contract) CIBC Wood Gundy
CIBC
Vancouver, BC
Part-time
…serving our high-net-worth clientele. As a Business Development Associate, you will be responsible for providing support to the Investment Advisor team in our Wood Gundy brokerage. You’ll…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Full-time

Chatham-Kent, ON, Canada
Chatham, ON, Canada

Pay: $19.61 to $20.84 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekend On Call: No Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits using scheduling software while managing client referrals and daily staffing adjustments. Ensure high-quality care by maintaining effective communication with clients, staff, and external agencies.

Requirements

A high school diploma is required, with preference given to those holding an Office Administration or Medical Terminology certificate. Candidates should have experience in scheduling or logistics and proficiency in MS Office and database management.

Skills

Scheduling
Logistics
Customer service
Data entry
Problem solving
Communication
Database management
Microsoft office
Outlook
Medical terminology
Administrative support
Time management
Attention to detail

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Health insurance
Dental insurance
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Client Service Associate
Scheduling
Logistics
Healthcare
Home care
AlayaCare
Microsoft Office
Outlook
Database management
Administrative support
Medical terminology
Customer service
Contact center
Staffing
Referral processing
Unionized environment
Criminal records check
Personal protective equipment
Planning
Scheduling software

Report this job