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Added 10 mins ago
KL
Associate Lawyer
KSI Law
Markham, ON
- Full-time
…full legal needs, from litigation and real estate to corporate services and…
Added 26 mins ago
T
Personal Banking Associate Trainee (Korean Language Skills an Asset)
TD
Langley (District), BC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 26 mins ago
T
Customer Experience Associate
TD
Kamloops, BC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 26 mins ago
T
Customer Experience Associate
TD
Welland, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 26 mins ago
T
personal banking associate
TD
Erin, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 26 mins ago
T
Customer Experience Associate
TD
Canmore, AB
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 40 mins ago
LI
Associate, Private Capital Markets
Lankin Investments
Vaughan, ON
- $70,000 to $80,000 CAD / year
- Full-time
1–3 years of experience in inside sales, business development, financial services, or another client-facing sales environment.
Added 55 mins ago
WT
Associate, Options Clearing
Wealthsimple Technologies
Remote, Canada
- $54,400 to $68,000 CAD / year
- Full-time
- Remote
…and expirations across our options book. This work protects client assets directly, so accuracy isn't optional - you're the person who catches a break in the data before it becomes a…
Added 55 mins ago
RJ
Account Transfer Associate - 12 Month Contract
Raymond James
Vancouver, BC
- Full-time
Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth…
Added 55 mins ago
N
Associate Art Director - Characters | Directeur.trice Artistique Associé.e – Personnages
NBCUniversal
Montreal, QC
- Full-time
Notre impact repose sur l’amélioration des communautés dans lesquelles nos employé·e·s, nos client·e·s et nos publics vivent et travaillent. Nous avons une riche tradition d’engagement…
Added 1 hour ago
BE
Accounting Associate
Bluestar Equity
Mississauga, ON
- Full-time
Bluestar Professional Services Inc. is looking for a knowledgeable and experienced Accounting Associate to support the day-to-day accounting operations of multiple client law firms.
Added 1 hour ago
SG
Assurance - Senior Associate
Segal GCSE LLP
Toronto, ON
- $70,000 to $100,000 CAD / year
The Assurance, Senior Associate is responsible to apply sound practices and methodologies to conduct audits and review engagements. Reporting to Partners, Principals and Managers, the…
Added 1 hour ago
T
Customer Experience Associate
TD
Thunder Bay, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
C
Associate, Correspondent Banking - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
As an Associate, Correspondent Banking, you will play a key role in supporting the growth of CIBC's global Correspondent Banking franchise. Working closely with the Head of CAD Clearing &…
Added 1 hour ago
ZC
Securities Lawyer
ZSA Canada
Vancouver, BC
- Full-time
Our client, a highly regarded boutique business law firm in Vancouver, is looking to add a securities associate to its growing team.
Added 1 hour ago
M
Advisor Onboarding Associate
Manulife
Toronto, ON · Burlington, ON
- Full-time
…coordinates onboarding activities, maintains accurate advisor and client information, supports regulatory documentation, and partners with internal teams to deliver a seamless and positive…
Added 1 hour ago
ST
Senior Associate, Investor Services
SS&C Technologies
Toronto, ON · Mississauga, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 1 hour ago
ZC
Personal Injury Lawyer
ZSA Canada
Calgary, AB
- Full-time
…law firm, busier than ever in Alberta, and looking for a new associate to join their team! If you’re anywhere from a new call up to about 5 years of experience, this is a terrific…
Added 1 hour ago
SG
Assurance - Senior Associate
Segal GCSE LLP
Toronto, ON · North York, ON
- $70,000 to $100,000 CAD / year
- Full-time
The Assurance, Senior Associate is responsible to apply sound practices and methodologies to conduct audits and review engagements. Reporting to Partners, Principals and Managers, the…
Added 1 hour ago
ZC
Financial Services Lawyer
ZSA Canada
Calgary, AB
- Full-time
Our client, a leading national law firm is seeking a mid-level associate to join its top-tier Financial Services group. The successful candidate will work on sophisticated lender and…
Added 1 hour ago
H
AI Solution Architect
Hays
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a leading Canadian financial services organization undergoing significant digital transformation and AI-driven innovation. As the organization expands its AI capabilities,…
Added 2 hours ago
KL
Associate Lawyer
KPA Lawyers Professional Corporation
Sault Ste. Marie, ON
- Full-time
At KPA Lawyers Professional Corporation, we are seeking a motivated and client-focused Associate Lawyer to join our growing team in Sault Ste. Marie, Ontario. This is an excellent…
Added 2 hours ago
T
Customer Experience Associate - Deux Montagne (Part-time, 15h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.7

Sarnia, ON, Canada

$19.61 to $20.84 CAD / hour · Part-time

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Job details

Pay: $19.61 to $20.84 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Requisition Details:

Employment Status: Permanent, Part-time (0.7 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 52.5 Work Schedule: Days, Evenings, Weekend On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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More about this job

Responsibilities

Coordinate nursing and home support visits by managing schedules, processing referrals, and adjusting plans based on daily operational needs. Maintain effective communication with clients, healthcare providers, and staff to ensure high-quality care and optimal staffing levels.

Requirements

Requires a high school diploma, with a preference for university or college education and relevant administrative or medical certifications. Proficiency in MS Office and experience in scheduling, logistics, or healthcare environments is highly desired.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Microsoft office
Outlook
Medical terminology
Problem solving
Communication
Administrative support
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Health insurance
Dental insurance
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Customer service
Healthcare
Administrative assistant
AlayaCare
Microsoft Office
Outlook
Database management
Medical terminology
Staffing
Home care
Community care
Planning
Coordination
Referral management
Unionized environment
Criminal records check
Personal protective equipment
Office administration

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