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Added 5 mins ago
QP
Assistant Community Manager
QuadReal Property Group
Cambridge, ON
- Full-time
Added 5 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
Calgary, AB · Kingsland, Calgary, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 5 mins ago
WP
Property Services Assistant
WestUrban Properties Management
Nanaimo, BC
- Part-time
Added 5 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Cochrane, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 20 mins ago
LV
ASSISTANT.E GÉRANT.E INTERIM-EN
La Vie En Rose
Rouyn-Noranda, QC
- Temporary
Added 20 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 20 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 20 mins ago
AT
Administrative Assistant
AY Talent
Dorval, QC
- $70,000 to $90,000 CAD / year
- Full-time
Our client is looking for a strong, highly organized Bilingual Administrative Assistant to join their team in Dorval. This role reports to the President of the company. This is a hands-on…
Added 20 mins ago
MU
Functional Analyst - Office of the University Registrar
MacEwan University
AB · Edmonton, AB
- Full-time
Added 20 mins ago
MU
EXECUTIVE ASSISTANT TO VICE-PRESIDENT (RESEARCH AND INNOVATION) (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
The Executive Assistant to the Vice-President (Research and Innovation) provides comprehensive executive-level administrative and operational suppor
Added 20 mins ago
UO
Development Coordinator, Gift & Estate Planning
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Added 20 mins ago
BL
Program Assistant, Food Services
Better Living and Community Services
Toronto, ON
- Contract
Better Living Health and Community Services an opening for a three-month contract position as a Program Assistant. The successful candidate will be responsible for supporting the…
Added 20 mins ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Downtown East Community Church
- Full-time
Added 20 mins ago
TS
Medical Office Assistant
The ScoliClinic
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Added 20 mins ago
FP
Administrative Assistant (Cityplace)
Foundation Physiotherapy & Wellness
Toronto, ON
- Full-time
…clinics located in Toronto. We are looking to add a full-time Administrative Assistant at our Cityplace location. This is the ideal job for a passionate and engaging service orientated…
Added 20 mins ago
R&
Seasonal Stylist at Rodd & Gunn Chinook
Rodd & Gunn
Calgary, AB
- Temporary
This position takes part in assisting and supporting the Lodge Manager and Assistant Manager in maximizing sales and the day-to-day operations of the Lodge, while ensuring customer needs…
Added 35 mins ago
BU
Course Coordinator POLI 1P97 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 35 mins ago
M
Assistant Director of Finance and Accounting
Marriott
Vancouver, BC
- Full-time
The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit…
Added 35 mins ago
AC
Assistant to the Executive Assistant, Vice President, Finance and Administration (1 year)
Algonquin College
Ottawa, ON
- Part-time
Added 35 mins ago
M
Assistant Manager, Business Support – Canada Contact Centre, Bank & Affinity
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
Added 35 mins ago
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Medical Office Assistant
HealthCareersInSask.ca
Shellbrook, SK
- Part-time
Job Description: Provides medical administrative support
Added 35 mins ago
R
Departmental Assistant, Legal Support (Legal Services) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Added 50 mins ago
Claims Assistant
Munich Re
Toronto, ON
Added 50 mins ago
AS
(ASD-W) - 1.00 FTE Speech Language Pathologist II - Talk with Me - Permanent
Anglophone School District
Fredericton, NB
- Full-time
Added 50 mins ago
OC
Term EA Assignment FTE 0.75
Ottawa Catholic School Board
Ottawa, ON · Kanata, ON
- Contract
The OCSB is currently seeking a term Educational Assistant for the school indicated. The address of which can be found on our .

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Hamilton, ON, Canada

$23.77 to $25.4 CAD / hour · Full-time · Temporary

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Applications open in a new tab.

Job details

Pay: $23.77 to $25.4 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Visiting Nursing/Clinic/Shift Nursing Work Schedule: Days, Evenings, Weekends Number of Hours Bi-Weekly: 75 Union/Bargaining Unit: OPSEU Anticipated End Date: November 2027 On-Call: No

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits by managing schedules, processing referrals, and adjusting plans based on daily operational needs. Collaborate with team members to ensure adequate staffing levels while maintaining high-quality care and protecting confidential client information.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in scheduling, logistics, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Microsoft Office
Outlook
Problem-solving
Communication
Administrative support
Medical terminology
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Customer Service
Healthcare
AlayaCare
Administrative Assistant
Medical Terminology
Staffing
Data Management
Microsoft Outlook
Home Care
Clinical Support
Office Administration
Unionized Environment
Client Coordination
Referral Management
Scheduling Software
Person-centred Care

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