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Added 2 mins ago
YO
Early Years Educator - Full Time Contract
YMCA of Three Rivers
Guelph, ON
- Full-time
- Contract
Full-time employees can join our group pension plan after two consecutive years of employment. Employees contribute 5% of their gross earnings per pay, which is matched by the Y. After…
Added 2 mins ago
Recruitment and Outreach Advisor (App. D/Temp. Assignment: December 2026 - December 2027)
Mohawk College
Hamilton, ON
…strategies such as targeted email campaigns, collaboration with high school, college, community agencies and industry partners around events and visits that support the college’s enrolment…
Added 31 mins ago
AR
Leasing Manager - Bilingual
Akelius Residential Property AB
Ottawa, ON
- Full-time
High school diploma (DES) or equivalent (GED) required.
Added 31 mins ago
BC
Audit and Tech Records Coordinator
British Columbia Institute of Technology
Richmond, BC
- Full-time
BCIT’s School of Transportation is seeking a regular, full time (1.0 FTE) Audit and Tech Records Coordinator. This position assists the Associate Dean, Department Heads and ”Person…
Added 31 mins ago
YO
Early Years Educator - Full Time
YMCA of Three Rivers
Kitchener, ON
- Full-time
Full-time employees can join our group pension plan after two consecutive years of employment. Employees contribute 5% of their gross earnings per pay, which is matched by the Y. After…
Added 31 mins ago
VC
Home Helper, Assisted Living - Temporary, Full-time
VON Canada (Ontario)
Peterborough, ON
- $17.95 to $20.78 CAD / hour
- Full-time
- Temporary
Engages frequently with the Clients, Client’s family members and Home Support Coordinator on any needed changes to client plans and other relevant information.
Added 46 mins ago
WP
Property Services Assistant
WestUrban Properties Management
Nanaimo, BC
- Part-time
…solutions, and to develop leading-edge concepts that enhance and support growing…
Added 1 hour ago
N(
Temporary Instructor, Heavy Equipment Technician
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…progress and academic records; and active participation in student support services and program operational…
Added 1 hour ago
N(
Continuous Instructor, Heavy Equipment Technician
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…progress and academic records; and active participation in student support services and program operational…
Added 1 hour ago
VC
Home Helper, Assisted Living - Temporary, Full-time
VON Canada
Peterborough, ON
- $17.95 to $20.78 CAD / hour
- Full-time
Engages frequently with the Clients, Client’s family members and Home Support Coordinator on any needed changes to client plans and other relevant information.
Added 1 hour ago
MS
Retail Sales Consultant (Full Time)
Mister Safety Shoes
Brampton, ON
- Full-time
Benefits: Health benefits and Employee Assistance Program access after 90 days.
Added 1 hour ago
CH
Warehouse Associate
Cardinal Health
Vaughan, ON · Canada-Vaughan-Applewood
- Full-time
Cardinal Health offers a wide variety of benefits and programs to support health and well-being:
Added 1 hour ago
CH
Warehouse Associate
Cardinal Health
Vaughan, ON · Canada-Vaughan-Applewood
- Full-time
Cardinal Health offers a wide variety of benefits and programs to support health and well-being:
Added 1 hour ago
CH
Inventory Coordinator
Cardinal Health Canada
Mount Pearl, NL
- Full-time
…replenishment tasks to maximize inventory accuracy, is flexible to support daily operational needs. May assist in occasional warehouse audits by providing reporting and answering questions…
Added 1 hour ago
MI
Mail and Printing Operator
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Maintains copiers and printers including calling in service calls after all other avenues have been exhausted.
Added 1 hour ago
AA
Auto Body Detailer (Mississauga-North)
Assured Automotive
Mississauga, ON
- Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 hour ago
RS
Building Attendant
Rundle Schools
Calgary, AB
- $43,675 to $54,593 CAD / year
- Full-time
Rundle is seeking a Building Attendant to support our facilities team. This position is responsible for proper security, cleaning, and various maintenance tasks at the school buildings and…
Added 1 hour ago
BG
Auto Body Detailer (Mississauga-East)
Boyd Group Services
Mississauga, ON
- Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 hour ago
BG
Auto Body Detailer (32nd St)
Boyd Group Services
Winnipeg, MB
- Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 hour ago
BG
Auto Body Detailer (Mississauga-North)
Boyd Group Services
Mississauga, ON
- Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 hour ago
BG
Auto Body Parts Coordinator (Ottawa-East)
Boyd Group Services
Ottawa, ON
- Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 hour ago
A
Leasing Manager - Bilingual
Akelius
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
High school diploma (DES) or equivalent (GED) required.
Added 1 hour ago
CC
Yuk Yuk's Sound Technician
Century Casinos Inc
Edmonton, AB
- Part-time
Operate mixer, CD player, microphone, and lighting prior, during and after the show.
Added 1 hour ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Ottawa, ON
- Full-time
Join school events, cultural programs and community activities
Added 1 hour ago
M
Senior Specialist, Network Operations (Incident Control)
Metrolinx
Canada
- Full-time
The NOC Incident Control team is seeking a Senior Specialist to coordinate and support incident response activities across the Metrolinx operating network. This role is responsible for…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Hamilton, ON, Canada

$23.77 to $25.4 CAD / hour · Full-time · Temporary

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Applications open in a new tab.

Job details

Pay: $23.77 to $25.4 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Visiting Nursing/Clinic/Shift Nursing Work Schedule: Days, Evenings, Weekends Number of Hours Bi-Weekly: 75 Union/Bargaining Unit: OPSEU Anticipated End Date: November 2027 On-Call: No

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits by managing schedules, processing referrals, and adjusting plans based on daily operational needs. Collaborate with team members to ensure adequate staffing levels while maintaining high-quality care and protecting confidential client information.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in scheduling, logistics, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Microsoft Office
Outlook
Problem-solving
Communication
Administrative support
Medical terminology
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Customer Service
Healthcare
AlayaCare
Administrative Assistant
Medical Terminology
Staffing
Data Management
Microsoft Outlook
Home Care
Clinical Support
Office Administration
Unionized Environment
Client Coordination
Referral Management
Scheduling Software
Person-centred Care

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