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Added 2 mins ago
E
Territory Representative, Hospitality Sales & Service
Ecolab
Corner Brook, NL · NL
- Full-time
…associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water…
Added 2 mins ago
R&
Administrative Assistant II
Robertson & Company Ltd.
Toronto, ON
- Contract
…major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail…
Added 17 mins ago
RH
Legal Assistant
Robert Half
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- $55,000 to $63,000 CAD / year
- Full-time
Comfortable handling data entry, document management, and general office coordination tasks.
Added 17 mins ago
CI
Inventory Management Investigator
Calian in Space & Technology
Quebec, QC
- Full-time
The Inventory Management Investigator is responsible for inventory reconciliation, discrepancy investigations, stock transfers, system corrections, inventory reporting, and DRMIS…
Added 31 mins ago
Assistant
Richardson Wealth Ltd
Montreal, QC
As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are…
Added 31 mins ago
Product Development & Technical Services Assistant
Give and Go Prepared Foods
Toronto, ON
Collect and measure parameters for finished product and document the data
Added 31 mins ago
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Pharmacy Coordinator 12-Month Contract
McKesson
Mississauga, ON
- Full-time
Process and bill prescriptions using pharmacy management software while ensuring accuracy and compliance.
Added 31 mins ago
TH
Recruitment Assistant, Physicians - Internal Only
The Health Employers Association of BC
Vancouver, BC
- Full-time
HEABC has a vacancy for a Recruitment Assistant in our Health Match BC, Physician Recruitment team. The Recruitment Assistant is often the first point of contact for many of our candidates…
Added 46 mins ago
JI
Executive Assistant
J.D. Irving, Limited
Saint John, NB
- Full-time
We are seeking an experienced, highly organized Executive Assistant to provide high-level administrative support to senior leadership and ensure efficient executive operations. Based at our…
Added 47 mins ago
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Research Assistant | Temporary Part Time (0.2 FTE) | CHEO Research Institute
CHEO
Canada
- Part-time
The Research Assistant will facilitate research conducted by Christina Cantin, RN, PhD in her research study “Co-Designing a Perinatal Mental Health Care Pathway for Inuit Families”, funded…
Added 47 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Data entry for new prescriptions, and managing refill request processing
Added 47 mins ago
Teacher Assistant (NGES) Term
Nova Scotia Regional Centres for Education & CSAP
NS · New Germany Elementary School, NS
Supports the implementation of identified behaviour management outcomes under the direction of the teacher(s) when a student is unable to self-regulate his/her own behaviour. For example:
Added 47 mins ago
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Pharmacy Technician
Co-op
Prince Albert, SK
- Part-time
Reporting to the Pharmacy Assistant Team Leader, responsibilities for this position include the following:
Added 47 mins ago
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Medical Laboratory Assistant
Sanya’k̓ula
New Westminster, BC
- Full-time
Perform clerical duties as required including computer data entry for patient information and tests. Communicate test results to designated parties and handle inquiries from other health…
Added 47 mins ago
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Medical Laboratory Assistant
Sanya’k̓ula
North Vancouver, BC
- Full-time
…Information systems and related database system/s to enter data, generate blood collection lists and reports, etc. Answers telephones, files and distributes materials as…
Added 1 hour ago
RR
Pharmacy Assistant (Full Time)
Revolution Recruiting
Rothesay, NB
- Full-time
Input accurate patient and prescription data into pharmacy software
Added 1 hour ago
Materials Operations Assistant Manager
Aecon
Toronto, ON
The ONxpress Civils Contractor General Partnership, a partnership between FCC Canada Limited and Aecon Infrastructure Management Inc., is a multidisciplinary Civils Joint Venture (CJV) team…
Added 1 hour ago
UH
Administrative Assistant II
University Health Network
Toronto, ON
- Part-time
…effective office administration, communication, document and data management, calendar coordination, meeting support and collaboration with internal and external…
Added 1 hour ago
HHC Assistant
Neighbourly Pharmacy
Salmon Arm, BC
Neighbourly Pharmacy is looking for a Part-Time Home Healthcare Assistant to join our team at Pharmasave #244 in Salmon Arm, BC.
Added 1 hour ago
Assistant Manager, Commercialization Programs (6 Month Contract)
Give and Go Prepared Foods
Toronto, ON
Ensure accurate product and packaging data setup in SAP/IPD
Added 1 hour ago
RV
Temporary Learning Assistant - Nose Creek Elementary School
Rocky View Schools
Airdrie, AB
- Temporary
RVS invites applications for a temporary full-time (30 hrs/wk) Learning Assistant position staring immediately until June 29, 2027 at Nose Creek Elementary School.
Added 1 hour ago
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Receptionist - Office Assistant
Academy of Leadership Sciences Switzerland
Surrey, BC
- Internship
Enters and reviews data in learning management system
Added 1 hour ago
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LTO EA Level D - Extended Day After School - 11.25 hrs/wk
Waterloo Region District School Board
Kitchener, ON
- Full-time
Educational Assistant Diploma or Educational Support Diploma from an accredited post-secondary institution
Added 1 hour ago
OD
Educational Assistant (50%) - York Street PS (12:15PM - 3:45PM) - TERM
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
…completed Non-Violent Crisis Intervention, TCI, and/or Behaviour Management Systems (BMS) training. Please ensure that you include copies of your diploma(s) and/or certificates that are…
Added 1 hour ago
WR
LTO EA Level D - Special Needs - 30 hrs/wk
Waterloo Region District School Board
Kitchener, ON
- Full-time
Educational Assistant Diploma or Educational Support Diploma from an accredited post-secondary institution

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Hamilton, ON, Canada

$23.77 to $25.4 CAD / hour · Full-time · Temporary

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Applications open in a new tab.

Job details

Pay: $23.77 to $25.4 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Visiting Nursing/Clinic/Shift Nursing Work Schedule: Days, Evenings, Weekends Number of Hours Bi-Weekly: 75 Union/Bargaining Unit: OPSEU Anticipated End Date: November 2027 On-Call: No

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits by managing schedules, processing referrals, and adjusting plans based on daily operational needs. Collaborate with team members to ensure adequate staffing levels while maintaining high-quality care and protecting confidential client information.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in scheduling, logistics, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Microsoft Office
Outlook
Problem-solving
Communication
Administrative support
Medical terminology
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Customer Service
Healthcare
AlayaCare
Administrative Assistant
Medical Terminology
Staffing
Data Management
Microsoft Outlook
Home Care
Clinical Support
Office Administration
Unionized Environment
Client Coordination
Referral Management
Scheduling Software
Person-centred Care

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