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Added 15 mins ago
LD
Store Systems and Administration
London Drugs Limited
Victoria, BC
- $18.25 to $21.58 CAD / hour
- Other
…store-level pricing. Accordingly, you will report directly to the Assistant Store Manager and Store…
Added 30 mins ago
HS
Institutional Analyst II - Administrative Assistant Office, 606764 (2026-04028)
Hawaiʻi State Department of Education
NB · Chiasson Office, NB
- Full-time
Under the general supervision of the Administrative Assistant to the Superintendent of the Administrative Assistant Office, the Institutional Analyst II:
Added 30 mins ago
HS
Institutional Analyst II - Administrative Assistant Office, 606763 (2026-04027)
Hawaiʻi State Department of Education
NB · Chiasson Office, NB
- Full-time
Under the general supervision of the Administrative Assistant to the Superintendent of the Administrative Assistant Office, the Institutional Analyst II:
Added 1 hour ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
Work with the Senior Operations Assistant and Business Development Executive teams to develop and maintain the account policy and procedures. Ensure all team members follow defined…
Added 1 hour ago
LH
PTA-Physiotherapy Assistant
Lifemark Health Group
Barrie, ON
- $17.6 to $21.17 CAD / hour
- Full-time
Lifemark Seniors Wellness is looking for a Permanent Full-Time Physiotherapy Assistant to join our growing team!
Added 1 hour ago
LH
Physiotherapy Assistant
Lifemark Health Group
Cambridge, ON
- $17.6 to $21.17 CAD / hour
- Full-time
Lifemark Seniors Wellness is looking for a Permanent Full-Time Physiotherapy Assistant to join our growing team!
Added 1 hour ago
UO
Research Assistant, Department of Medicine
University of Calgary
Calgary, AB
- Full-time
The Department of Medicine in the School of Medicine invites applications for a Research Assistant. This Full-time Fixed Term position is for approximately 6 months (based on length of…
Added 1 hour ago
Program Assistant - Focus on Falls
Winnipeg Regional Health Authority
Winnipeg, MB
Minimum Grade 12 in combination with diploma or certificate from a recognized Administrative Assistant / Medical Office Assistant program required.
Added 1 hour ago
SUPPORT ASSISTANT C
City of Toronto
Toronto, ON
Added 1 hour ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Reporting to the Chair of the Department of Pediatric Surgery, the Fellowship and Bursary Administrative Assistant provides administrative support to the department’s fellowship and…
Added 1 hour ago
1
Administrative Assistant - Billings Bridge Dental Centre
123Dentist
Ottawa, ON
- Full-time
Billings Bridge Dental Centre is seeking a full-time Dental Administrative Assistant to join our well-established and growing team.
Added 1 hour ago
1
Certified Dental Assistant - Metcalfe Street Dental
123Dentist
Ottawa, ON
- Full-time
The team at Metcalfe Street Dental located in downtown Ottawa, ON is looking for a passionate, hard-working Certified Dental Assistant, Level 2 on a full-time basis.
Added 1 hour ago
TH
Unit Coordination Assistant (Temporary Full-Time) - MH 4C Medicine
Trillium Health Partners
ON · ON, Canada
- Full-time
The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient administrative services; information management; unit reception; ensures the clerical administration…
Added 2 hours ago
TU
Clinical Research Assistant
The University of British Columbia
Vancouver, BC
- Part-time
…Columbia (UBC) is seeking a part-time 0.60 FTE, Clinical Research Assistant (Digital Health) with clinical training to support a research study evaluating a digital health technology for…
Added 2 hours ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 3 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
An Anesthesia Assistant (AA) is a Registered Respiratory Therapist or a Registered Nurse who holds a Certified Clinical Anesthesia Assistant Certification from a Canadian Society of…
Added 4 hours ago
EI
Territory Representative, Hospitality Sales & Service
Ecolab Inc.
Corner Brook, NL
- Full-time
Benefits with medical, dental, disability coverage from day 1
Added 4 hours ago
QH
Novice Registered Nurse (RN) - Belleville Emergency Room
Quinte Health
Belleville, ON
- Full-time
…Our Team is made up of RN’s, RPN’s, Physician’s, Physician Assistant’s as well as a multidisciplinary team of Physio, OT & Allied Health, all of whom practice with our corporate values in…
Added 4 hours ago
MP
Central Care Attendant, Funeral Services
Mount Pleasant Group
Toronto, ON
- $30.89 CAD / hour
- Temporary
Verify the identification of human remains during transfers, cross-referencing against the Medical Certificate of Death and other required documentation.
Added 4 hours ago
BH
Medical Assistant or LPN - Mitchell Ranch Primary Care
BayCare Health System
BC · Cariboo B, BC
- Full-time
BayCare is currently in search of our newest Medical Assistant or LPN who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health…
Added 5 hours ago
IH
Medical Laboratory Assistant
Interior Health Authority
Trail, BC
- Internship
Interior Health is seeking an experienced and dynamic Medical Laboratory Assistant to join our Medical Laboratory Department at Kootenay Boundary Regional Hospital in Trail, BC. If Medical…
Added 5 hours ago
BH
Medical Assistant
BayCare Health System
BC · Cariboo B, BC
- Full-time
BayCare is currently in search of our newest Medical Assistant or LPN who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health…
Added 5 hours ago
UO
Clinical Research Assistant
University of British Columbia
Vancouver, BC · UBCV | UBC Hospital - Purdy Pavilion (PPAV)
- Part-time
…Columbia (UBC) is seeking a part-time 0.60 FTE, Clinical Research Assistant (Digital Health) with clinical training to support a research study evaluating a digital health technology for…
Added 5 hours ago
CA
Assistant Resident Manager (Part-Time)
Centurion Associates Inc
Huntsville, ON
- Part-time
…Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Vacation Policy based on Length of Service; Centurion Learning Academy; Opportunities for…

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Hamilton, ON, Canada

$23.77 to $25.4 CAD / hour · Full-time · Temporary

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Applications open in a new tab.

Job details

Pay: $23.77 to $25.4 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Visiting Nursing/Clinic/Shift Nursing Work Schedule: Days, Evenings, Weekends Number of Hours Bi-Weekly: 75 Union/Bargaining Unit: OPSEU Anticipated End Date: November 2027 On-Call: No

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits by managing schedules, processing referrals, and adjusting plans based on daily operational needs. Collaborate with team members to ensure adequate staffing levels while maintaining high-quality care and protecting confidential client information.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in scheduling, logistics, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Microsoft Office
Outlook
Problem-solving
Communication
Administrative support
Medical terminology
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Customer Service
Healthcare
AlayaCare
Administrative Assistant
Medical Terminology
Staffing
Data Management
Microsoft Outlook
Home Care
Clinical Support
Office Administration
Unionized Environment
Client Coordination
Referral Management
Scheduling Software
Person-centred Care

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