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Added 4 mins ago
Replenishment - Clerk Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
The Replenishment Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver…
Added 19 mins ago
B
Opérateur d’entrepôt / Warehouse Operator-1
Brenntag
Montreal, QC · Canada / Lachine / Warehouse
- Full-time
Participer aux inventaires, aux comptes cycliques et aux opérations de conciliation des stocks.
Added 19 mins ago
Postal Clerk - Retail and Operations
Canada Post - Postes Canada
Brandon, MB
Experience the dynamic mail operations and retail environment only Canada Post can offer. As a self-starter with a flexible schedule, you will have the opportunity to work a variety of…
Added 19 mins ago
C
PT Food Clerk (Centre Food RW#8) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
Added 19 mins ago
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Accounting Clerk 1 - Industrial
Graham
Fort Saskatchewan, AB
- Full-time
Graham is actively recruiting an Accounting Clerk to support our Industrial Group. Reporting to the Operations Finance Manager, this role provides accounting and transactional support for…
Added 34 mins ago
LC
Grocery Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Cobourg, ON
- Part-time
Added 34 mins ago
LC
Floral Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Brampton, ON
- Part-time
Added 34 mins ago
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Administration Clerk
ATCO
Yellowknife, NT
- Full-time
…hazard systems, extinguishers, and emergency lighting. With operations across Western and Northern Canada, we offer unique opportunities for travel and professional…
Added 49 mins ago
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Electrical Clerk
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
…over 900 team members who work in the underground and open pit operations and are located in northern Ontario, just east of the town of Dubreuilville, 83 kilometres northeast of Wawa.…
Added 1 hour ago
Produce - Clerk Sales/Service - Tier II SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Swift Current, SK
As a Produce Clerk, you will be responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver…
Added 1 hour ago
RM
CAD Programmer I
Russel Metals
Puslinch, ON
- Full-time
Back up for outside processing clerk re: inputting purchase orders and stock transfers that are all based on sales orders, tracking outside processing orders and updating corresponding…
Added 1 hour ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Brandon, MB
- Part-time
Added 1 hour ago
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Shipping Clerk
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Operations-Ontario-FSE
- Full-time
We are currently seeking an evening Shipping Clerk to join our team for the Milton Facility.
Added 1 hour ago
Office Clerk
Ricoh
Toronto, ON
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 2 hours ago
TS
Nursing Manager
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Part-time
Collaborating ensuring communication with the Manager of Hospice Operations/Hospice Access regarding; (a) Admissions that may require special considerations (b)Transfers of Residential…
Added 2 hours ago
LC
Bakery InStore Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Gore Bay, ON
- Part-time
Added 2 hours ago
FW
ACCOUNTING CLERK (SUDBURY)
Fisher Wavy Inc.
Sudbury, ON · Greater Sudbury Metropolitan Area
- Full-time
Fisher Wavy Inc. is seeking a detail-oriented, organized, and dependable Accounting Clerk to join our team in Sudbury, Ontario. In this role, you will support the company’s daily accounting…
Added 2 hours ago
TO
Temporary Part-Time Operations Clerk (anticipated for up to 4 months)
Town of Whitby
Whitby, ON
- Part-time
Reporting to, and under the direction of the Supervisor of Corridor Management, the Part-Time Clerk (Operations) is responsible for providing administrative and communications support to…
Added 2 hours ago
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Legal Assistant, Litigation
Fasken
Toronto, ON
- Full-time
Work with other departments to delegate tasks and ensure smooth operations.
Added 2 hours ago
Staff Justice of the Peace
Manitoba Justice
Winnipeg, MB
Manitoba Court Operations, Courts Division - Provincial Offences Court
Added 3 hours ago
SC
Part Time Baker Helper - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
…and commitment to the success of the Thrifty Foods team. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 3 hours ago
I
Package Handler - Warehouse Clerk Seasonal
Intelcom
Pembroke, ON
- Part-time
Intelcom | Dragonfly operates more than 100 sorting stations and runs operations across three continents. As Canada’s leader in last-mile logistics, we have a clear vision: to deliver fast,…
Added 3 hours ago
I
Package Handler – Warehouse Clerk Seasonal
Intelcom
Ottawa, ON · Vars
- Part-time
Intelcom | Dragonfly operates more than 100 sorting stations and runs operations across three continents. As Canada’s leader in last-mile logistics, we have a clear vision: to deliver fast,…
Added 3 hours ago
MS
Legal Assistant
Marberg Staffing
Toronto, ON
- Temporary
Career litigation legal assistant/legal secretary to support day-to-day law firm operations. Will open and maintain case files, manage and monitor lawyers' calendars, proofread and edit…
Added 3 hours ago
LC
Natural Foods Clerk Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time

VON Canada (Ontario)

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

Hamilton, ON, Canada

$23.77 to $25.4 CAD / hour · Full-time · Temporary

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Applications open in a new tab.

Job details

Pay: $23.77 to $25.4 CAD / hour
Job type: Full-time · Temporary
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition Details:

Employment Status: Temporary, Full-time (1.0 FTE) Program Name: Visiting Nursing/Clinic/Shift Nursing Work Schedule: Days, Evenings, Weekends Number of Hours Bi-Weekly: 75 Union/Bargaining Unit: OPSEU Anticipated End Date: November 2027 On-Call: No

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

About us:

VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.

VON - At the heart of care.

About the role:

Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!

What we offer:

Competitive salaries, vacation time, and paid statutory holidays
Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
Defined Benefit Pension Plan with company contribution for eligible employees
Work-life balance from structured schedules
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Exposure to new health care technology

What you'll do:

Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
Support clients, nurses, and home support workers to ensure they receive high-quality care
Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
Protect confidential information about clients, colleagues, suppliers, and VON's operations
Perform other duties as assigned

What we're looking for:

University or college education preferred; high school diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency in MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
Experience in a healthcare environment is advantageous
Previous customer service experience in a contact center environment is an asset
Experience in a unionized environment is a benefit
A current and original copy of a satisfactory Criminal Records Check
The use of Personal Protective Equipment (PPE) may be required

VON Canada: Careers that fit your life. Join our team today!

A quick note: This posting is for recruitment purposes. Full job descriptions are available.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerk

Apply About employer

More about this job

Responsibilities

Coordinate nursing and home support visits by managing schedules, processing referrals, and adjusting plans based on daily operational needs. Collaborate with team members to ensure adequate staffing levels while maintaining high-quality care and protecting confidential client information.

Requirements

A high school diploma is required, with a university or college education preferred. Proficiency in MS Office and experience in scheduling, logistics, or a healthcare environment is highly valued.

Skills

Scheduling
Logistics
Customer service
Data entry
Database management
Microsoft Office
Outlook
Problem-solving
Communication
Administrative support
Medical terminology
Time management
Attention to detail
Staffing coordination

Benefits

Competitive salaries
Vacation time
Paid statutory holidays
Tiered health benefits
Dental benefits
Long-term disability insurance
Employee assistance program
Defined benefit pension plan

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Logistics
Customer Service
Healthcare
AlayaCare
Administrative Assistant
Medical Terminology
Staffing
Data Management
Microsoft Outlook
Home Care
Clinical Support
Office Administration
Unionized Environment
Client Coordination
Referral Management
Scheduling Software
Person-centred Care

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